iOS 13.1.3 could be causing wireless charging problems with the iPhone 11

By Stephen Warwick
published

iPhone 11 Pro
iPhone 11 Pro (Image credit: Rene Ritchie/iMore)

What you need to know

  • A report suggests iPhone 11 users are experiencing wireless charging issues.
  • Several users have taken to Apple's Forums to complain
  • Some reports suggest a bug in iOS 13.1.3 is to blame.

Several reports today suggest that iPhone 11 users are experiencing problems with wireless charging on their devices, potentially linked to the iOS 13.1.3 update.

According to Trusted Reviews:

Some iPhone 11 users have run into an issue with wirelessly charging their new phone. There's a multitude of complaints on the Apple Support Communities forum that all describe what appears to be the same problem.... Some Apple customers are reporting that wireless charging on the iPhone 11 simply isn't working − and it's got nothing to do with incompatible or dodgy charging pads, or obstructive phone cases.

Many of the complaints seem to suggest that the iPhone 11 will recognise that it has been placed on a wireless charger, but won't actually charge up the battery. Some users have even reported the phone heating up, but not charging.

One user reported on October 23:

There seems to be the same problem with Iphone 11. I have 2 of them (IOS 13.1.3) and one of them is charging fine on the wireless pad while the other one is not (only charges when i reboot for a couple of days). Optimised Battery Charging is switched off on both of them.

Another user posting today said:

In my case , it does not charge at all as soon as i place it on a charger. And i have two iphone 11s , one of them is charging properly the other one is not (tried it on 3 different chargers) - so if it was a software issue and i would expect same behavior from both of them as they are both on the latest IOS

Whilst the report suggests the issue may have been triggeered by iOS 13.1.3, some of the complaints have blamed 13.1.1 and 13.2 for the issue. There doesn't seem to be a definite answer as to which (if any) of Apple's software updates could be at fault. There are also conflicting report about a fix for the bug. Some users have found success simply by switching their device off and then on again, but this isn't working for everyone.

Apple hasn't given any response to the reports as yet, but it should be noted that this is only a handful of users, and there doesn't seem to be a consistent pattern with regards to either hardware or software developing just yet. Have you experienced any problems with wirelesss charging on the iPhone 11? Let us know!

Stephen Warwick
Stephen Warwick
News Editor

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.

Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9

9 Comments
  • No issues here at all, on my 11 Pro. And, I haven’t used anything but wireless charging since day one.
  • No issues here and done wireless charging 95% of the time since I've had it, while in a Tech21 clear case, 11 Pro Max. Using both the Mophie quick charge capable pad from two years ago when wireless charging was first enabled and Apple started selling those, and also an Anker "plate" from Amazon that does both the fast wireless and has the mount to put the Watch cable into.
  • If Optimized Battery Charging is enabled (Settings->Battery->Battery Health), sometimes the phone won't charge due to that feature.
  • I was always a bit suspicious of this feature, it's enabled on mine so it must be enabled by default, but so far I've not had any issues
  • IOS 13 has been a **** show in terms of bugs. Not sure why so many bugs fell through the crack with this version of IOS.
  • It's like they wanted a repeat of iOS 11, but worse.
  • Too much in too little time, it's the only explanation really. I don't mind how much they tried to fit in this release, they should've just delayed the launch
  • My 11 pro worked like a pro until three nights ago. Wireless charging immediately ceased. Ordered another charger. That didnt work. Ordered a third from another manufacturer. Didn't work. Finally googled the issue and found out its...well, an issue but no one really seems to know why. Its a real nuisance to have to actually plug in a charger but life could be worse and actually is for billions of people so....I'll just wait it out
  • Hi, I’ve had the IPhone XR & that worked on wireless charging pads, n a few different ones, but now that I have the iphone 11, it will Not Charge wirelessly? It will blink on like its going to charge n then it will blink on n off until it goes off bc it’s not charging, what’s going on??! I have a night light that’s on my night stand that’s a light with a wireless charging pad as the bottom platform but it doesn’t work with my new iPhone 11, n it’s REALLY GETTING TO ME! I bought this lamp to not have to have charges all over, n wires, n 2 easily charge my cell wirelessly and 4 this new iPhone 11 that’s already supposed to have its own built in Wireless Charger in this phone but supposedly Apple isn’t ready, of course bc of $$! I love Apple n I’ve had Every Apple Iphone except the 5. I had the 4, & skipped right 2 the 6s, 7, 8, XR, n now the 11! I just want my iphone 11 to do what it’s supposed to do, n what Apple Said it would. So far the wireless Charging in the iPhone 11 is a lye since they sold a lot of ppl on that alone, n now the iphone 11 won’t charge on a wireless charging pad, CMON APPLE ur a MULTI BILLION DOLLAR Company n ur MKN A FORTUNE on lying! Make THINGS RIGHT!