Some users experiencing issues using Gmail over IMAP, Google working to fix

Google is aware of the problem and is working on a fix. The issues seem to only be affecting those using Gmail with an IMAP mail client, and results in error messages and other problems. These issues shouldn't affect those using the Gmail app or Gmail on the web.

From Google:

We're aware of a problem with Gmail affecting a significant subset of users. The affected users are able to access Gmail, but are seeing error messages and/or other unexpected behavior.

Google plans to offer an update on the situation soon. The company first started investigating reports of a disruption this morning at around 10:20 a.m. EDT, and expects to issue an update on the situation by 12:15 p.m. EDT, though they note that this time could change.

Source: Google

Joseph Keller

Joseph Keller is the former Editor in Chief of iMore. An Apple user for almost 20 years, he spends his time learning the ins and outs of iOS and macOS, always finding ways of getting the most out of his iPhone, iPad, Apple Watch, and Mac.

5 Comments
  • While they're at it, maybe they can add IMAP idle so we don't have to wait 15 minutes for new mail.
  • So at 10:15 am: We're aware of a problem with Gmail affecting a significant subset of users. The affected users are able to access Gmail, but are seeing error messages and/or other unexpected behavior. We will provide an update by 3/30/15, 11:15 AM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.
    This is only affecting IMAP connections to Gmail. then at 11:15 am: We're aware of a problem with Gmail affecting a significant subset of users. The affected users are able to access Gmail, but are seeing error messages and/or other unexpected behavior. We will provide an update by 3/30/15, 12:15 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.
    This is only affecting IMAP connections to Gmail. What happened to providing an update at 11:15 "detailing when we expect to resolve the problem"? Will they provide the same, non-detailed update at 12:15 again?
  • "Please note that this resolution time is an estimate and may change."
  • My point is that no resolution time estimate was ever given in the notices. The 11:15, 12:15... times mentioned are not when they promise to have it fixed, but rather the time of the next scheduled update on the issue. In each update they say that the next update will provide an ETA as to what time it would be fixed (in their words: "detailing when we expect to resolve the problem"). Fortunately, the 12:15 update now shows that it's fixed. But they could have said in the 11:15 update, "We plan to have the issue resolved by the 12:15 update" or even "within the next 4 hours".
  • Google, just like the cable company.