T-Mobile service is down right now for many customers [Update]

T-Mobile logo
T-Mobile logo (Image credit: iMore)

What you need to know

  • T-Mobile is down for many customers across the U.S. right now.
  • Many customers are reporting issues sending and receiving text messages and calls.
  • There's no word from T-Mobile yet on what is causing the issue, but its engineers are "working on a resolution."

Update: T-Mobile CTO Neville Ray has confirmed in a tweet that the issues have been resolved, and that the service is back to normal:

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T-Mobile is down for many customers around the U.S. right now. Many customers have taken to social media to complain about issues sending and receiving calls and texts over T-Mobile's service. Down Detector shows a spike in reports of a T-Mobile outage across much of the U.S. starting around 6 p.m. ET.

There's no word yet on what has caused the outage or how many people are affected. In a statement to Tech Crunch, however, a T-Mobile spokesperson said the company has "engaged our engineers and are working on a resolution."

We'll update this post when the outage is resolved or when more information becomes available.

Dan Thorp-Lancaster