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Apple posts article on how to fix iOS 4 Exchange sync problems

Apple has posted a knowledge base article support note for users whose Exchange ActiveSync mail, contacts, and calendars are no longer syncing post-iOS 4 update.

Here are the symptoms as described by Apple:

Immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly.

And the solution:

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How's iOS 4 ActiveSync (Exchange/Google Sync) working for you?

So how's iOS 4 Active Sync working for you? iOS 4 allows multiple ActiveSync accounts, meaning iPhone users can finally have their work Exchange setup alongside Google Sync, for example.

I've got both Exchange (2003) and Google Sync (Google Accounts) set up on both an iPhone 4 and an iPhone 3GS, and both mail and calendar are working fine (I don't sync Exchange contacts, never mind the mess that is Google contacts -- I use MobileMe for that).

Some users over on the Apple Support forums aren't having as much luck. Calendars in particular seem to be giving them problems where they weren't under iOS 3.x.

I did notice that, on my iPhone 3GS, the first time I added the second ActiveSync account the phone got hot and the battery started to drain so I deleted it, rebooted, and added it back and it hasn't happened again -- battery life has been surprisingly good.

What's your experience with ActiveSync under iOS 4?

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How do you use the calendar on your iPhone?

The are several ways to use the calendar on your iPhone, including syncing with other devices (including computers) and with the cloud (via a variety of services). You can also keep just one global calendar for everything, or separate ones for work, school, hobbies, family, training, etc.

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Apple ups Enterprise support in iPhone 4.0

Continuing the long journey begun with iPhone 2.0, Apple has once again raised the bar on Enterprise support for iPhone 4.0 adding better data protection, mobile device management, wireless app distribution, multiple exchange accounts, Exchange Server 2010 support, and SSL VPN support.

More as this develops!

[Image via GDGT]

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Apple updates Mail in iPhone 4.0 with unified inbox, multiple Exchange accounts, threaded messages

As part of the iPhone 4.0 announcement today, Apple introduced an updated Mail app that includes (as rumored) support for a unified inbox (so all your new home, work, etc. email shows up in one place). Also introduced was threaded conversation, multiple Exchange accounts (hello Exchange + Google Sync), and fast inbox switching.

Does that solve all our iPhone email woes?

[Image via Gizmodo]

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iPhone 3.1 Encryption Enforcement Fix Causing Problems for iPhone 3G, 2G Exchange 2007 Users

iPhone 3.1 apparently fixes a bug that didn't properly enforce Microsoft Exchange 2007 SP1 encryption policies, and that looks to be causing problems for users of the iPhone 3G and iPhone 2G (and likely first and second gen iPod touch users as well).

While the iPhone 3GS supports Exchange encryption and is thus unaffected, the previous generation devices reportedly do not, leading to the error shown above.

Outside buying an iPhone 3GS or getting your Exchange Admin to turn off the encryption requirement (good luck with that!) we're not sure if there's a fix for this fix yet.

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The Great iPhone Sync Debate: Desktop, Laptop, or Cloud?

For the last few months I've been conducting an experiment, trying to figure out whether it better suited my needs to sync my iPhone 3G to my desktop computer, to my laptop, or to embrace the (potential) future and try to sync only over-the-air with the cloud (online services and storage).

First, a little about the contenders.

  • My MacBook is purposefully kept light. Aside from whatever temporary I'm working on at the time, it has almost nothing on it, including no media unless I'm actively watching it. It's speed on-the-go with limited capacity.
  • My iMac is heavy duty and also serves as my media machine. It's connected on one end to a Drobo and serves an Apple TV in the living room on the other. It's pure power and content, but absolutely no portability.
  • My cloud is, well, the cloud -- everything I keep on my MobileMe, iDisk and Apple keeps ready for me on their massive iTunes servers.

A month with each of them (Round Robin interuptus notwithstanding) and what were my results? Which have I stuck with (for now)? Read on to find out!

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How To: Choose and Set Up Hosted Exchange on iPhone ActiveSync

For most of us today, email is a major part of our lives. Whether it be for business or personal reasons, one thing we all look for in an email service, especially if we are paying for it, is reliability. So what if you're not having the best of luck with Apple's MobileMe service or any other IMAP alternatives? Maybe it's time to consider a hosted Exchange account. Not familiar with Exchange? Then be sure to check out Rene's excellent article from a while back, Walkthrough: Exchange ActiveSync On Your iPhone 2.0. That article can give you a great understanding of exactly how Exchange works on the iPhone.

Don't have a corporate solution or your very own Exchange server, though? No problem! I'm going to be giving you some very reliable hosted Exchange services as well as some tips on getting it up and running for the flawless email you have been seeking!

More after the jump!

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Today on the Forums: TiPb At Work Week 2, Passcode Lock?

It's that time of the week where we bring some of the discussions from the forums to the main page.

Big reminder to everyone, the voting for the latest TiPb AT WORK Contest ends tomorrow! This weeks contest, to do/task apps! Time is short so go get your vote on now!

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