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AT&T hacked, iPad 3G owners email addresses harvested

By , Thursday, Jun 10, 2010 at 2:16 am
29

Hackers found a way in to AT&T's iPad 3G registry and, using a brute-force attack based on unique ICC-ID numbers, managed to pull down corresponding email addresses for those users -- who include members of the US military, executive branch, and media companies.

AT&T has since closed the vulnerability and issued the following statement:

"AT&T was informed by a business customer on Monday of the potential exposure of their iPad ICC IDS. The only information that can be derived from the ICC IDS is the e-mail address attached to that device.

This issue was escalated to the highest levels of the company and was corrected by Tuesday; and we have essentially turned off the feature that provided the e-mail addresses.

The person or group who discovered this gap did not contact AT&T.

We are continuing to investigate and will inform all customers whose e-mail addresses and ICC IDS may have been obtained.

We take customer privacy very seriously and while we have fixed this problem, we apologize to our customers who were impacted."

So once again it's the convenience of the cloud vs. the security of customer information. Increasingly we're trusting online accounts and services with our personal and financial information, and high-profile incidents like this, if nothing else, force everyone to re-examine what we trust and with whom.

How serious is this loss of data to you? Does it make you hesitant to signup online or on-device?

[Gawker, who curiously call it an Apple security breach in the headline.]

Rene Ritchie

Editor-in-Chief of iMore, Executive Producer at Mobile Nations, co-host of Iterate and ZEN and TECH, cook, grappler, photon wrangler.

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  1. Steve Jobs says:

    Your finished AT&T :(

  2. Martin says:

    "When provided with an ICC-ID as part of an HTTP request, the script would return the associated email address" such a newbish mistake really

  3. Big Marv says:

    AT&T drops the ball again! Which makes me worry because I have to reup for another two years to get the phone I want. Lame!

  4. Crunch says:

    To answer the question posed by the article, no, I won't change any "online habits" because of this, or Google's "China issue", to name another example.

    This can happen to almost any company who has any half-way significant online presence. Facebook, Twitter, and all the so-called "social networking" services, I do not trust, as the Terms of Conditions of all the intertwined services that ask you to "allow" the establishment of a permanent exchange of information with another similar sites, are bound to have conflicts of interest.

  5. niko360 says:

    i think it's time that apple setup it's own phone network for us iphone and ipad user's

  6. Macboy15 says:

    Gawker=gizmodo They have been trashing apple for a week now. Ever since they didn't get that invite to wwdc.

  7. iPhoneMilk says:

    @Macboy15 I 100% agree Gawker is acting like a little 10 yr old child. All of their articles have been nothing but bias'd garbage.

  8. MrC says:

    It wasn't even really hacked. The security flaw was basically a public web page that gave out email addresses associated with the ICC-ID and was used as a convenience tool for iPad owners. I guess they didn't think that ICC-ID numbers would be guessed en mass...

    Besides not thinking through the security implications of someone doing just this, didn't they notice a particular user making a few too many requests to this page and making many invalid requests?

  9. iPhoneMilk says:

    *****THIS JUST IN, IMPORTANT NEWS*****

    I Stop going to gizmodo.com from now on.

  10. ghostface147 says:

    Haha....clowns.

  11. ChrisJ says:

    i see my email on list, yes? i have ipad but no mail from hacker. i not scared. many fake email about my ipad from hacker will be sent but i ignore. some may be tricked with a stick and pushed in pond. i still get new phone. we take risk. get life lock and man help you if someone steal you. i be your friend online. you trust me, yes?

  12. Steven says:

    All I can say is, "Wow, it's a great time to be a government employee." New iPad's for all. How much do you think those will set us back? I wonder what they use them for?

  13. OmariJames says:

    at least it wasnt personal emails.

  14. Kintaro says:

    Doesn't it seem like a massively stupid idea to be hacking MILITARY accounts? Great move, hackers, you should have stolen financial data - instead of getting the most well funded and dangerous branch of the government on your butts

  15. Wyatt says:

    This is something that really shouldn't have happened in the first place. "the convenience of the cloud vs. the security of customer information"; no it was a plain old incompetence to leave such vulnerabilities open. It's no different than OSes and software which are not ready for primetime yet still released to the market and in less than a month security patches are issued after users easily find and complain about those same security issues first. Companies will continue to act in a reactive manor instead of a proactive responsible manor until something or someone puts there business in real jeopardy. These things happen all to often for my taste.

  16. jimbo says:

    @Rene

    Calling this "hacking" lets AT&T off the hook way too easily. As MrC pointed out, this was not hacking; this was AT&T leaving sensitive information out in the open, unprotected.

    @OmariJames/ChrisJ

    The email address is not the target; it is the ID, which exposes the user to increased risk of spying and real hacking. Say, for example, you dislike the current US administration and want to dig up some dirt on Rahm Emanuel (Obama's Chief of Staff, and a big iPad enthusiast), and his email address/ICC-ID pair was in the compromised list. If you can determine his ICC-ID from one of the emails in the compromised list, you can sniff traffic near his physical location, look for his ICC-ID, and you can track his network usage and habits pretty easily, and it potentially opens up avenues for some real individual hacking.

    That, and not the email address itself, is why this is a serious gaffed on AT&T's part.

  17. Jimbo says:

    Gawker calls this an Apple security issue for the same reason Rene calls this "hacking" - it is not strictly true, but it is close enough to avoid a lawsuit and a lazy shorthand that will draw people to read.

  18. Jimbo says:

    (In Jobsian "One More Thing" voice)

    Convenience of the cloud vs customer security? Rene, I am beginning to think you are as much of a shill for AT&T as you are for Apple.

    There was (and is) NO customer convenience to be had in keeping this information in a public, unencrypted area. None. The only benefit was to AT&T, who got to skip the steps involved in securing data to be transferred between specific, and, one hopes, internal, systems over the Internet. Thus also has nothing to do with cloud storage of data, since THIS WAS NOT DATA CUSTOMERS CHOSE TO STORE.

    An accurate line would have been "once again, it is corporate laziness versus the security of customer data."

  19. Toph says:

    As far as Gizmodo having some vendetta against Apple, that clearly shows you are just reading the apple stories. Gizmodo, and the entire Gawker network for that matter, is predicated on presenting the news in a snarky, humorous way. When they make a joke about that Apple's new glass claims are BS, they would do it for any company.

  20. iPhoneMilk says:

    Really Toph?

    Then show me one of their RECENT Android Articles then bashing Android.

  21. icebike says:

    The disclosure was Absolutely an AT&T problem.

    But I have to ask....

    Why did Apple supply AT&T with a customer's email address?

    AT&T doesn't ask for or require an Email address when you set up a new device, phone, net-card, Kindle, Nook, etc.

    So where did At&T get the email address, and who gave it to them?

  22. billsv says:

    AT&T does require an email address to subscribe to their cellular data service for the iPad a well as a Credit Card. At&T will not tell you anything about your account relative to this hacking. They arrogantly say if you did not get an email you were not affected. That did not create any confidence for me. I would think they would email all subscribers to their cellular data service for the iPad and tell them either their info was not compromised, what it was and if they were not compromised tell them that via an email.The lack of communication is inexcusable.

  23. Jaredkaragen says:

    I got an email..... It was obvious spam...

    Somehow it had a craigslist email address from a post I just made, my email, and the email address of a friend that is in my contact list...

    I don't doubt it was just aimed at the ipad....

  24. katypee says:

    everyone calm down this isn't a big deal. nobody important/smart uses apple products anyway.

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