Official "I survived iPhone 4 pre-order day" comment thread
Phew. What a crazy iPhone 4 pre-order day! The Apple Online store went up and came down -- again and again. No white iPhone 4 were available. Apple's new Apple Store app for iPhone came out, and promptly had iPhone pre-ordering removed from its functionality. AT&T managed to disrupt service to the extent people couldn't even complete the ordering process (or even got their account compromised). Not that the TiPb nation stopped trying.
Now as day turns to night, AT&T is sold out, other carriers out-to-lunch (since they're too busy to announce plans, they must be...), we found out international iPhone 4 could now be had unlocked, and we're once again rendered near exhausted by Apple's pre-event events, we turn the comments over to you.
Celebrate, commiserate, laugh, cry, regale us with your war stories and battle scars, or just mellow out and chat the night away. You've earned it.
Editor-in-Chief of iMore, Executive Producer at Mobile Nations, co-host of Iterate and ZEN and TECH, cook, grappler, photon wrangler.
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First! and I survived 5+ hours of annoyance and anger!!! Can't wait till June 24th!!!
failed all day long , until finally at 8pm i got on a session on apple that had a blazing fast connection. upgraded 2 iphones and im a happy camper. Order confirmation and all, happy to see im already charged too.
I foolishly started trying at 3am this morning and haven't stopped since...still unsuccessful and quite irritated. Is it assumed that Apple is out of stock for pre-orders also?
I am so fed up with this. I tried all darn day since 6:30am and was unable to get an order through Apple.com, ATT, or the Apple app. NOTHING. Finally at 4:30pm I went to the ATT store and got a pre-order in for a 32gb. Now the receiot is date stamped "17:09" so I don't even get a launch day phone? This totally sucks. I guess I hope lots of orders get canceled and they ship mine anyway.
In any event, Apple and ATT did a terrible job on this launch. But it does tell me that the Droid is not going to take over any time soon.
it only took me five minutes...got to best buy at 10:00 am...no lines or people waiting...Grrrreat !!
Been trying on and off all day with no luck. Oh well, guess I'll settle for a day or two later than launch day.
GOt mine ordered through AT&T at 6:30am this morning. On a side note anyone have any experience with cases from this company? I figure I better pick something up to protect back from scratches when put down on desk or tables
http://scosche.com/products/sfID1/210/sfID2/212/sfID3/366/productID/1972
So has anyone found out any info as to when they will release a white iPhone 4? Any help would be great. I hope the white will not take as long as it did to get tethering.
After 12 hours, i pre-ordered with Apple ad it WILL be here on the 24th!!! Although apple did authorize for the full amount, which kinda drained it before I get the pay check on friday!
Finally got a pre-order placed at 15:30 Pacific through apple.com. The invoice says shipment for June 24, but I'm skeptical that I made it into the first round. We shall see.
UK availability has slipped to July 2nd
and that's a result of Apple selling unlcked, SIM-free handsets. None of the networks have taken pre-orders today.
Started when I woke up @ 8 am. Tried and tried even when I got to work. Over 20 tries on apple. I go to AT&T and try I fly through as a New customer coming from verizon. I didn't transfer a number or anything. Got to checkout and pushed purchase. Waited.... Then waited... The pushed purchase again. I received a popup that said "processing...please wait" so I waited another minute or so then got the Gateway Timeout. So I gave up.
Then BAM I got an email from AT&T with order confirmation, order number and all. I'm pretty happy
Got on AT&T site at 8, order placed at 8:30am. Email confirmation came through! Whew..sad that AT&T and apple dropped the ball and had to have this big mess.
After trying all day finally was able to get through apple.com at 7:45 pm and upgraded two iphones and it said an e-mail will follow shortly but still no e-mail.
Started trying at 7 am on apple.com - store was down. I went to ATT.com and got all the way to payment but as soon as clicked "ok" it timeout out on me. Went on like this till 8:30, which made me late for work. At 6:30 pm I tried apple.com again and it kept saying there was a connection error to the server and would not allow me to set up a delivery, only a pickup, which I did not want. I tried the Apple Store app and the same message came up. I began contemplating a pickup. At about 8:30 pm I tried apple.com again and it allowed me set up a delivery for the black iPhone 4 16gb I coveted. It said it was going to be delivered on June 24; we'll see. I'm still waiting for a confirmation e-mail. Success!
I've been trying since 7 am and have gotten to the final step 4 or 5 times. I was ready to give up, but gave it one last try at 630 pm and it went through! I really wasn't looking forward to going to the Apple Store on launch day, so I am extremely happy right now.
Was up at 3:30am tryn to pre-order, tried all day 2, I finally went to an AT&T store and got my pre order in, now it's a waiting game
took me an hour and a half- 1am-2:30am, but i got it done on the Apple website and now all i have to do is camp out next wed night at the Apple store here!!! A yearly tradition with my Apple lovin' pals!!!
I won't be sure I survived until the 24th. I ordered mine through Best Buy and now they are saying that they told employees "NOT TO PROMISE" customers launch day phones. So...
Tried all day to order. The ONLY thing that worked was downloading the Apple Store app on my iphone and reserving one there. Just got the confirmation. If you are having problems, try that. AT& T has sold out of their allotment!
First, at 1 in the morning I go and try to pre-order, stuck on getting at&t information. Then after an hour of trying and trying again, I get all the at&t and processing working, except that I get an "oops" when adding to cart. Tried this several times. After two hours, I gave up and reserved it at the apple store. Then I got back on around noon to see if I could finally add it to cart and have it delivered and it worked! I canceled my reservation and now cant wait for my 32GB Black iPhone 4 to show up at my door next Thursday.
walked into the closest AT&T store @ 12:30 today and walked right up to the desk. Ordered a 32G and will be here on the 24th. I think it took less than 10 minutes.
Learned with the #GS that you don't want to waist your time trying to get one online. Best to go into the stores.
It sounds like I had it pretty easy compared to most. I tried the apple site for maybe 10 minutes then downloaded the Apple Store App and was able to reserve my iPhone at my local apple store. Maybe because I reserved instead of pre-ordered it went through easy. Regardless super excited!
I want a T Shirt!
It wasn't a very good day for me. All I wound up with was a receipt from Best Buy for one of their imaginary white iPhones.
walked into the closest AT&T store @ 12:30 today and walked right up to the desk. Ordered a 32G and will be here on the 24th. I think it took less than 10 minutes.
Learned with the 3GS that you don't want to waste your time trying to get one online. Best to go into the stores.
I couldn't get through on either AT&T or Apple websites, but easily reserved for pick up using the Apple Store app.
Since I'd guess reserves, as opposed to home delivery, might be very high, I just have to figure out what time I should stand in line.
Well I did the Best Buy preorder and if it works like it did for the 3Gs, I'll be fine. I just don't know what to think with this debacle.
I survied iPhone 4 pre-order day and all it cost me was 200 bucks and some A**
I actually have two coming. I got on at 1:02am this morning and ordered mine. Both orders show processing. Anyone care to buy one of mine? The second one was a complete mistake. I only want/need one.
after trying for nearly 10 hours, I finally managed to pre-order at 8pm. finally!
Didn't get it...I can't believe people went out to stand in line so as to get a receipt. lol...Just playin'.
To those of us who didn't get our promise for an iPhone 4 on 6/24, what are we going to do? Show up on launch day, or keep on keepin on with our pre-order attempts for 6/25 and onwards? Or is every store's pre-order's stock exhausted?
Wanted to get it delivered to my home on the 24th so I went the Apple website route. Started at 8am ET and finally got a successful order in at around 3:30pm. Literally only just got the order confirmation email from Apple nearly 6 hours later. I also tried AT&T's web site at one point, but that came up with an error too.
I think they should throw in some freebies for all this hassle.
I'm at best buy and just pre ordered mine so that way i can get their protection plan. I'm so excited to get it!!!!!!
I started trying to purchase on Apple.com at 8am (EST) - no luck.
At noon, on AT & T site - no luck.
Went to the AT & T store at 12:30 - good luck!!!!!!!
I upgraded both my wife's and my phone to the 32GB and are having it delivered to my office on the 24th.
Woke up at 7:30, tried apple, saw it was done. Really didn't want to do it through anywhere else but tried AT&T and it went through instantly.
I reserved mine at 4:30a MDT for pick up at my closest Apple store. In theory, I can just show up at 7am on the 24th and they'll have one waiting for me, but I'm kind of looking forward to getting there early and camping out with the other Apple fans, something I've never done. But at least I know they've got one set aside for me, and I don't have to spend all day staring forlornly out the window at every passing vehicle that does not turn out to be the FedEx guy.
After 10 hours of trying, I finally got mine from the Apple Store app I just downloaded this morning. This thing was a lifesaver, because when it finally started working, it allowed me to bypass all the AT&T eligibility slow checking BS. Sure, I'll have to get validated as $199 eligible when I go into Apple on the 24th, but it's worth it just to have the little email printout saying I'm confirmed as a reservation holder!!!
I got mine online as soon as it came up. Was fast and great! Two different accounts done in no time. Can't wait to pick them up at the Apple store and also hope they have a case or two! YAY!
Went to ATT store during lunch and had an hour and a half wait. Decided to come back after work. By then, ATT servers were down and they had to do it by hand. Just wrote up a sales slip, got my info and wrote down my credit card info. They said they would have to manually enter it into the system once it came back up. They couldn't even ship it to me, they said I would receive an email to tell me when I can come into the store to pick it up. Oh well, I don't need on launch day and can wait to get it whenever it comes in.
Yes, made it and got order conformation number for 24th delivery. EPIC WIN!!!
Stayed up all night looking forward to pre-order iPhone 4 so when apple goes live I couldn't get it because no white. So then I went to AT&T this morning and they said I needed a credit card. So I finally went to Bestbuy and pre-ordered my white iPhone 4 32GB.!!!!!
i went to best buy at 5 with no wait and got one no problem hahah screw going to att or apple
I preordered 2 phones from AT&T at 4 AM Central time.... Apple wasn't letting me, and now I regret ordering from AT&T.
I ordered them separately with two different credit cards. One went through and was processed by the time I woke up. The other still hasn't been processed and I am still eligible for an upgrade on the account. I have called AT&T twice and both times the first representative is very nice and helpful, but the person they transfer me to in the online order department is incompetent. They have both told me two very different information.
To make matters worse is that they charged both cards. So I can't even cancel my order (they can't find my order supposedly) and go to bestbuy or radio shack.. I am hoping for the best as I am on hold with AT&T's online order department for the third time. I have their number now for easy dialing.
I've been trying all day, finally got lucky and my order went rhough. Waiting on the email confirmation from apple, though my credit card was charged. I also have a reservation at the apple store too just in case.
I got two right at 1 am
....... FROM ATT and they took the money right out of my account in a hurry too LOL
Had my debit
I agree that they should give us some free accessories or a free month of service!!!
Beyond furious at this situation. 11 hours of failed online attempts and I called the AT&T store, who assured me I could order there for 6/24 home delivery. By the time I get there, they had gotten an email that orders would be delivered between the 25th and July 5th. Does anyone else feel liked to and violated? Why isn't this illegal? Truth in advertising?
anybody else who bought from Best Buy concerned by how easy it went?...Im a little afraid to know that I may have spent a little part of my day and alot of brain cells to buy a $50 gift card...
I was taking classes all day... I had a break and was looking through the iPhone App Store and say the Apple Store app... So I downloaded and noticed I could preorder my iPhone from it, right on my break! So ofcourse, I tapped through, gave up the last 4 digits of my old Canadian SSN, and recieved the confermation email promtly.
Everything looked to be in order. It wasn't until I got home that I heard about the chaos. I still hope my order was officially recieved and it'll be waiting in all it's glory at the apple store come next week. I read one persona post about how it didn't ask for your name... I don't have the SSN card that I signed up with so... I guess I'll let them poke through my mail app on my phone and the store app to see I did infact preorder it... (;
sorry for all those people who had a hard time with this! It was a breeze for me..
I got mine!!! Just hope ATT doesn't screw something up between now and the 24th!
OK, after 12 hours of trying off and on, I tried to order a 3-Gs iPhone. It took so long for Apple to get thru the ATT server to check eligibility I thought it too was going to fail- then it went through! So I changed phones, selected plans and all, and...watched the spinner for a while, and... fully expecting a fail after a few minutes more of spinning, FAIL. Again.
It took me over 4 hours to get my iphone 4 ordered!!! Not good Apple or ATT.... but at least I got mine ordered and got the confirmation email a few minutes ago... now I will see what happens on the 24th...
Finally got through to the apple site at 4:15pm PDT after trying on and off since 6am. Had to reserve through apple since I'll be using a gift card; otherwise, I probably would've gone elsewhere. Hopefully, I'll be able to get one on 6/24 because I got an error on the same screen that it says "select a store for pickup". I did get a confirmation email, but with the wrong price as if I'm not eligible when I know I am. Keeping my fingers crossed...
Mine is showing delivery date of June 23rd so that is a bonus!
No drama here. Called AT&T Small Business Key Contact Center promptly @ 8am, no wait. Upgraded 4 lines in 15 mins. Easy Peasy. Now only if I could put myself in a coma for the next 8 days.
Woke up at 9:50, went to my local coffee shop and made my way to bestbuy. Walked in, no lines and paid 50 bucks to reserve one and they gave me a 50 dollar gift card that will go towards the phone. I asked where I was on the list and he said I was the 6th person. He said I won't have a problem picking up on the 24!! I'm stoke!
FINALLY got mine reserved. Been trying since 4am Pacific time (and now it's 6:33pm). Went into my local Apple store after work and within 5min...BOOM!! 32GB reserved...!
My pre-order day started yesterday! When I thought the dumb radio shack employee was going to let me preorder a day early. When I finally went down he said he could take my information and put in the preorder early in the morning. I said fine.
This morning I tried calling a few times and nothing. So I went down there. He says yes they start preordering at noon. He will call me with my confirmation number and I was the first preorder he was going to put in. No call by 12:30 so I call. He says they pushed the time up to 1pm and tells me not to worry that he guarantees I'll get an iPhone 4 on launch day. Something told me not to trust him. So I wait allllll day. Finally 7pm no call no confirmation. I call. Some dumb ass kid picks up who has no clue about preordering the iphone. I try to explain to no avail. He doesn't have a clue which preorders made it through because Radio Shack's system was having issues because of the number of preorders. He tells me to call the manager (who I dealt with earlier that day).
Now I'm reading all these preorder's sold out posts everywhere and thinking that dirty little radio shack manager is not going to have my iPhone next week
After trying since 7am through Apple and ATT i downloaded the apple store app and reserved mine through there. I am eligible for a partial upgrade since i missed the discount by a mere two weeks. Here's the thing though, in the app store they asked for my number my zip code and last 4 digits of social security number to verify my account while electing to upgrade my phone..the receipt came out for $199 for 16gb..thus my reserve receipt which i must bring along with my id and ss# states $199. I think apple made a booboo and will have to honor this it don't matter I'll pay what i have to.
Got lucky with AT&T.com around 11 am Central. Can't wait.
i reserved mine at my local best buy, i was the first one doing the reservation so the rep said they will call me first on the 24th
I got up this morning at 6:15 EST and went to Apple.com. Ten minutes later I had reserved a 32GB Black for pick up at my local Apple store on the 24th. Somehow I got lucky and found a window in the internet before all the trouble started. I really wish they had allowed me to pre-pay for the phone even though I was picking it up at the store. Had my cc all ready and everything. I guess I would just feel more secure about getting one on the 24th if they already had my money.
Held on phone with Apple from 8:30am until 11:00am and still on hold when I got to the AT&T store, where I promptly ended the call. Still took 30 minutes in the store due to employees that didn't know what they were doing. Two of them even thought I could use my current sim card. Glad to know AT&T trains there employees on new (and their biggest selling) phones. Very frustrated with AT&T!
Got up at 7am and tried for basically 7 hours till finally got my (and my wife's) iPhone 4 pre-ordered through AT&T.com. Such a pain, I was up early, I tried apple.com for the first half of the day then switched to att.com and seemed to have better luck there. But I didn't want it delivered... I wanted to wait in line damn it! I don't want to wait for the FedEx guy to show up who knows when on the 24th. I was the first in line at my Apple store for the iPad and I was hoping to keep it up.
I just got a confirmed sale through for the 32GB via Apple's site. I've been trying on and off all day. I had gotten to the confirmation screen on one previous occasion, but the server timed out. I finally got through to the confirmation screen. Still waiting on email confirmation, but I'm pretty sure it's all good now. Keep trying . . .
I really must have been one of the lucky ones. I got on the computer around 8am edt, went to apple.com, it was really slow and I tried AT&T also with no luck. Kept trying apple and got my order placed around 9am edt. I didn't get my confirmation email around 7 tonite from apple with a confirmed delivery for the 24th.
they're not sold out, i just got one. confirmation email and all.
I got two!
Tried all day to get in using the web; FAIL. Finally got through using the Apple Store wifi and the Apple Store app whilst in the store. Weird, trying the app on wifi at work didn't work.
Then tonight I reserved the other one for a family member using the web. Had to use a different "Apple ID" though, they're only allowing one reservation per Apple ID.
Bummed there's no white ones available, the female getting an iPhone wanted a white one...but no matter. At least we're in.
It's 8:30pm CDT, and I finally ordered one at the apple store for home delivery. Too bad it took 50 attempts throughout the day. At least I didn't stay up all night waiting for a mysterious midnight opening like some other loosers.
Eat your heart out.....I got mine pre ordered from apple in under 30 minutes just now....Good luck to the rest of ya'll
well - I guess I'm the loser since I can't spell loser
Once again AT&T has found a way to f*** things up. I sincerely Hate AT&T for what it stands for. Was able to preorder with apple after 5 frustrating hours this morning.
Am I the only one eith lingering doubts about AT&Ts ability to get the phone delivered on the 24th? Fingers crossed...
Got mine from ATT at 3PM EST, never thought it would work, but I have a confirmation to prove it, wonder how many were sold today?
I got up at 4 am and just kept trying both sites with no luck. Finally, around 11 am I just hauled my butt into Best Buy and paid my 50 clams. I'm number 8 in line so hopefully, I will get the magical call on the 24th to come in and get my phone.
Since I'm a premier customer, I couldn't order through apple. I called AT&T and within 20 min I upgraded two iPhones. This was after 3-4 hours of failed attempts and swirling circles.
After 2 and half hours of trying I got my 32gb ordered and since it was early enough I should get it on launch day. Would I do it again? Probably not next year im waiting it out.
I was never going to preorder then went to ATT and they said all the system were down they could not get in! So they did it by paper and I got my confirmation number. Glad Im not waiting in line on the 24th!
I ordered mine around 7:30am EST and had NO issues, NONE what so ever. Thank goodness, i just hope ATT doest mess up my 32gb i4 between now and the 24th!!
AT&T store at 9 am..,, out the door by 10 am with a preorder for a 32gig iPhone 4... No complaints
Just purchased (6:50 PST) a 32 gb black at apple online store. It says delivery date of 6/24/10. I don't think they have really stopped selling pre orders yet
Ordered from AT&T online at 7am. I have a order number and funds already charged on my debit, but still no confirmation email
Started attempting today at around 8:30am EST and only once got to the part where I could pick to have it shipped or pick up, after clicking shift it failed again and after about a total of an hour of failed attempts, i realized there was something in my shopping cart.... i clicked on it and it was the iphone 4. I completed the process from there flawlessly and was done by 9:40am!! Cant wait till the 24th!
Just got through with Apple store after trying almost constantly since about 11am this morning. Over ten hours. Totally worth it to be able to get mine on the 24th
I finally got my iPhone 4 pre-ordered and it will be shipped to my home on June 24th! Yeah! Only cost me $100.00 after Gift Cards I've been saving for the last 6 months. Worth the wait! And I just got my Apple Store Order Acknowledgement so I can sleep easy
Yikes! I was trying the Apple site AND the At&t site all day...from maybe 9am EST straight until about noon...then I gave up for a few hours, checking back infrequently to see if either site loaded the order pages, and nothing.
I just tried the Apple site again just now, and I got my pre order in for the 32gb just fine...no hiccups.
I would have gone to the Att store, but it's like 45 mins from where I live and I'm a lazy boy!
Stopped at Bestbuy after I got off work at 4pm. Preordered 2 32GB in black for my wife and I. Cost me $100 to pre order. I am #35 & #36 on their list. Looking forward to the 24th...Now I just have to wait for Switcheasy to release some iPhone 4 cases.
I first checked the Apple store beginning around midnight (EST). I gave up and went to bed.
I was trying to place an order periodically throughout the day beginning at about 8 AM. Over and over again I was given error messages. It became quite frustrating. However, I was finally able to place an order at 7:26PM (EST)... It took a large amount of time throughout my day.
The one thing that was quite frustrating is the fact that the white iPhone 4 is not currently available. I was so excited to be ordering a white one, and we didn't find out until the very last minute. However, I simply do not have the patience to wait until "later this summer" for the white iPhone. Hopefully it is released in enough time for me to return my black iPhone 4 for one.
I'm waiting very impatiently for next Thursday. So very excited!
I had an opportunity to order online from Apple, didn't because they didn't have the White iPhone. Woke up went to AT&T to pre-order, server crashed...So I didn't get to. Went to Best Buy, 5 mins & 50 bucks later. I got it pre-ordered.
I was on the apple site at 1:30am and it was down. I tried for an hour and a half from 5:30 to 7:00 am. I tried on and off all day REALLY all day. I tried AT&T many times, I tried apple, I went on the apple store app. At about 11:30 I went to an AT&T store and was in line to preorder for about 3 mins, when the manager and a rep come over and ask to see what kind of card I'm going to use for my transaction. I was told NO CAN'T DO...cause it was a Master Card/ Debit..so I quickly went back to work. I kept trying both sites the remainder of the day and FINALLY at 4:54 PM MY ORDER WAS PROCESSED SUCCESSFULLY thru AT&T. I got my confirmation email and so far so good...what a headache...glad its over now I hope AT&T doesn't screw something up....
FINALLY! I have been trying to place my pre-order since 6:40 am EST today. I have seen every possible error message out there. I tried throughout the day at work (not easy as we were having network internet problems today too). I made it as far as selecting text plan before timing out about 5-6 times.
I tried the iPhone app and did get a store pick up reservation there.
Then just now at 9:50 pm EST I got the text plan screen selection screen. I figured maybe if I change one thing (go from no text plan to $5/month plan the difference would help it take). I don't know if it helping but finally I have an order confirmation # and screen.
This beautiful 32GB iPhone 4 will ship to my house (for delivery on 6/24).
This is ideal, waiting all day will be hard on the 24th, but I know it will be a crazy day. I didn't want to have to battle lines at the Apple Store to pick up my "reserved iPhone" hoping that it would be there and they wouldn't run out. I know the apple/AT&T activation system will be down all day on Thurs. 6/24 anyway so I won't be able to activate the phone till the evening anyway.
I wish everyone good luck.
It is amazing how AT&T can manage to botch everything they touch. They are like the kid that has every advantage and still finds a way to screw it all up. I'd love to listen in on the conference call Steve Jobs had today with AT&T it must have been great!
FINALLY! I have been trying to place my pre-order since 6:40 am EST today. I have seen every possible error message out there. I tried throughout the day at work (not easy as we were having network internet problems today too). I made it as far as selecting text plan before timing out about 5-6 times.
I tried the iPhone app and did get a store pick up reservation there.
Then just now at 9:50 pm EST I got the text plan screen selection screen. I figured maybe if I change one thing (go from no text plan to $5/month plan the difference would help it take). I don't know if it helping but finally I have an order confirmation # and screen.
This beautiful 32GB iPhone 4 will ship to my house (for delivery on 6/24).
This is ideal, waiting all day will be hard on the 24th, but I know it will be a crazy day. I didn't want to have to battle lines at the Apple Store to pick up my "reserved iPhone" hoping that it would be there and they wouldn't run out. I know the apple/AT&T activation system will be down all day on Thurs. 6/24 anyway so I won't be able to activate the phone till the evening anyway.
I wish everyone good luck.
It is amazing how AT&T can manage to botch everything they touch. They are like the kid that has every advantage and still finds a way to screw it all up. I'd love to listen in on the conference call Steve Jobs had today with AT&T it must have been great! ()
it looks like Best Buy was the way to go today.....I have read dozens of good preorder stories from BB
I'm so bummed that I couldn't pre-order my white 32gb iPhone 4...
Glad I figured out like others did that the Apple Store app was the easiest way to order (like under 60 seconds). Also glad my preorder is with Apple. Would be very worried if I was depending on Radio Shack or Best Buy (still think they have white ones?!). AT&T will probably lose everyones order by the 24th.
Hmmm.... what time will y'all be lining up at the Apple Stores for a 7am opening????????????????????????????
Genius bar said the white iphone was spoken for prior to the public getting a crack at it. They said they are being told 3-4 weeks for a restock on the white model. The black one is sexier anyhow!
This day should go down in history as at&t's epic fail. I am glad I am not a network admin for at&t because I suspect someone is doing a lot of explaining. Who would have thought so many people would want an iPhone? Just kidding. The rep I spent 26 minutes with over the phone as I ordered 2 iPhones was in no hurry because there was little that any of the staff at at&t could do about the crippled servers. She was laughing with me at the absurdity of how unprepared their IT infrastructure was to handle the demand for preorders. Hopefully they will learn from this and improve before the next big release
I managed to order my iPhone 4 through my iPhone 2G yes 2G on EDGE at around 8:20-8:30am eastern this morning prior to this i had been trying from home since 5:30am but had to go to work so that I could pay off the phone:) I'd get the "we'll be back soon" but noticed that if I refreshed the page it would load and was able to keep progressing, I tried this at first with my Mac and was unsuccessful but it worked on the iPhone. I just recieved email confirmation about an hour ago, over twelve hour after placing my order. 2G I’m still smiling.