Apple confirms iOS 14 app tracking option disabled in some cases
What you need to know
- Apple's iOS 14.5 tracking changes took effect this week.
- Some people have noticed the option to turn on prompts is disabled.
- Apple says there are select cases where the function is not available.
Apple has confirmed that some iOS 14 users will not have the option to allow apps to track them in the wake of new changes in iOS 14.5.
Clarification spotted by MacRumors comes from a new Apple support document (opens in new tab) which reads:
Specifically for some users, however, this won't be the case:
In some circumstances, the "Allow Apps to Request to Track" setting is disabled, including:
- For users with child accounts or under age 18 by birth year, signed in with their Apple ID
- If your Apple ID is managed by an educational institution or uses a configuration profile that limits tracking
- If your Apple ID was created in the last 3 days
As the report notes, some users who fall outside of these cases are still seeing the option grayed out. iMore reader Shaun Jenks has noticed on Twitter that signing in and out of iCloud has worked as a fix for some people:
With regards to the “Allow Apps to Request to track” toggle being greyed out for some users, it seems if you sign your device out then back into iCloud it fixes the bug. So if your having this issue give it a try. #iOS145 @BrandonButch pic.twitter.com/Q3eVvRo1hbWith regards to the “Allow Apps to Request to track” toggle being greyed out for some users, it seems if you sign your device out then back into iCloud it fixes the bug. So if your having this issue give it a try. #iOS145 @BrandonButch pic.twitter.com/Q3eVvRo1hb— Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) April 27, 2021April 27, 2021
Whilst all apps on iOS 14 must now ask your permission to track you using an IDFA identifier, users can go into settings and turn off 'Allow apps to request to track', which is essentially a blanket no to the prospect. The aforementioned groups are exempt from this, as the setting is turned off by default and can't be turned back on.
Get the best of iMore in your inbox, every day!
Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.
Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9