What you need to know
- Apple is upgrading the loaner phone for its repair service.
- Apple and its authorized service providers will now offer customers an iPhone XR as a loaner device.
- The company currently offers an iPhone 8.
If your iPhone needs a repair and you end up with a loaner, it's about to get better.
As reported by MacRumors, Apple is changing its loaner device from an iPhone 8 to the newer and nicer iPhone XR. According to a memo obtained by the outlet, Apple Stores and Apple's Authorized Service Providers will start offering the newer iPhone as a loaner later this week.
According to the report, the change will occur on Thursday, November 4:
Starting on that day, if a customer has an iPhone repair that turns out to be lengthier, Apple or an Authorized Service Provider can offer the customer an iPhone XR as a loaner device.
That will be good news to anyone who has rocked Apple's newer design and had to go back to using an iPhone 8 as a loaner.
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Joe Wituschek is a Contributor at iMore. With over ten years in the technology industry, one of them being at Apple, Joe now covers the company for the website. In addition to covering breaking news, Joe also writes editorials and reviews for a range of products. He fell in love with Apple products when he got an iPod nano for Christmas almost twenty years ago. Despite being considered a "heavy" user, he has always preferred the consumer-focused products like the MacBook Air, iPad mini, and iPhone 13 mini. He will fight to the death to keep a mini iPhone in the lineup. In his free time, Joe enjoys video games, movies, photography, running, and basically everything outdoors.