Rogers rolls out support for iMessage Business Chat

Ios 14 Messages Groups Inline Replies Mentions
Ios 14 Messages Groups Inline Replies Mentions (Image credit: Christine Romero-Chan / iMore)

What you need to know

  • Carrier Rogers has enabled support for iMessage Business Chat.
  • People can now talk to their carrier using the Messages app on their iPhone, iPad, and Mac.

Carrier Rogers now supports Apple's iMessage Business Chat for the first time, although it doesn't appear to have actually told anyone about the move.

First spied by the folk at iPhone in Canada, the move means that people can now get in touch with their carrier using the Messages app on their iPhones, iPads, and Macs. It's an easier way to get in touch when needed, and means you don't have to deal with web-based chat systems or, heaven forbid, a telephone call.

Now you can ask for information, schedule appointments, and even make purchases right in Messages on your iPhone or iPad. Which makes connecting with your favorite companies as easy as texting your favorite people.

Business Chat also supports Apple Pay, should you need to make a payment, although there are only a limited number of companies that are signed up to make use of Business Chat right now. It appears we can at least add Rogers to the growing list, however.

Speaking of Rogers, do you know which Canadian carrier is the best? You will when you click that link!

Oliver Haslam

Oliver Haslam has written about Apple and the wider technology business for more than a decade with bylines on How-To Geek, PC Mag, iDownloadBlog, and many more. He has also been published in print for Macworld, including cover stories. At iMore, Oliver is involved in daily news coverage and, not being short of opinions, has been known to 'explain' those thoughts in more detail, too. Having grown up using PCs and spending far too much money on graphics card and flashy RAM, Oliver switched to the Mac with a G5 iMac and hasn't looked back. Since then he's seen the growth of the smartphone world, backed by iPhone, and new product categories come and go. Current expertise includes iOS, macOS, streaming services, and pretty much anything that has a battery or plugs into a wall. Oliver also covers mobile gaming for iMore, with Apple Arcade a particular focus. He's been gaming since the Atari 2600 days and still struggles to comprehend the fact he can play console quality titles on his pocket computer.