What you need to know
- Snapchat users are reporting constant app crashes after updating the app on their iPhones.
- Snapchat says it knows there an issue and that it's working on a fix.
Update, June 28 (9:00 pm ET): Snapchat says that it has fixed the issue.
Fans of the Snapchat photo social network are finding that the recently updated app no longer works and it's causing quite the frustration. The problems began after users updated to version 188.8.131.52 of Snapchat, downloaded from the App Store.
For most people, it seems the issue is straightforward as Snapchat crashing completely on launch, making the app impossible to use.
The good news is that Snapchat is aware of the issue and that it's working on finding a solution, although we don't know when that will be rolled out. It's possible it will need to work its way through the App Store, likely as an expedited review.
For now, anyone who hasn't updated to version 184.108.40.206 of Snapchat should probably hold off. The older version seems to be working just fine.
Things like this can happen to even the best iPhone apps, but it's always a wonder how it happens. These updates are tested before being rolled out to the App Store and users at large, after all.
Update, June 28 (9:00 pm ET) — Snapchat says that it has fixed the issue.
Snapchat has announced that it has resolved the issue affecting many of its users earlier today. The company said in a tweet that, if you are still experiencing issues, manually update the app in the App Store to version 220.127.116.11.