What you need to know
- Apple's iPhone 13 pre-orders are now live.
- Some people making purchases using Apple Card faced errors.
- Many people had to use another card.
Update, September 17 (5:00 pm ET): Apple says it has resolved the issue affecting Apple Card transactions
As multiple iMore staffers found out, placing an order with an Apple Card simply wouldn't work — with people across Twitter reporting that the only way to get their new iPhone order in was to use another card.
Others found that the iPhone Upgrade Program wasn't working, either.https://twitter.com/ThisIsNoahEvans/status/1438839852649299975
While the majority of people seem to have placed orders without issue, there's no doubt that has been far from the best iPhone buying process for others. Switching from Apple Card to another is fine for people who have another card to use, but it could prevent orders being placed for plenty of people, unfortunately.
Have you been prevented from making an iPhone purchase this morning? Shout out in the comments.
Update, September 17 (5:00 pm ET) — Apple says it has resolved the issue affecting Apple Card transactions
In an update to the company's System Status page, Apple says that it has resolved the issue that was preventing some customers from paying with their Apple Card for their iPhone Upgrade Program purchase
Some Apple Card customers were not able to make iPhone Upgrade Program purchases. Please try your purchase again.
Apple says that the issue was active between 8:00 AM - 12:36 PM EST.
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