How to fix a stuck power button on an iPhone 5

How to fix a stuck power button on an iPhone 5

If the power button in your iPhone 5 is no longer working or is extremely hard to push, it may be defective. Unfortunately, the iPhone 5 is only one of many iPhone models plagued with power button issues. This time around Apple even started a repair program for iPhone 5 owners due to extremely high failure rates in regards to the power button. If for some reason your iPhone 5 isn't covered by the aforementioned program, we can help you repair it yourself for far less than what a new iPhone or an out of warranty replacement could cost.

Before beginning, I'll state ahead of time that this repair is somewhat unique. There are actually two issues that can cause the power button in an iPhone 5 to malfunction. In the parts list below I'm going to link to both of the parts you need to fix either issue — the button itself and the cable. Don't worry, I'm not going to make you lay a new cable though, I'll give you a much easier solution, but you'll need the cable to implement it. Since the parts are incredibly cheap in relation to a new iPhone, I highly suggest buying both. You will only end up using one but it's better to only have to take your iPhone apart once, instead of twice.

What you need to DIY repair a stuck power button on an iPhone 5

You'll need some tools and parts in order to repair your iPhone 5. If you're in the United States or Canada, we highly recommend checking out eTech Parts as we've had lots of good experiences with them and know their customer service is out of this world. All the links below will route you to the direct item on eTech's site.

Step 1: Power off your iPhone 5

How to DIY replace a blown earpiece on an iPhone 5

Before beginning any repair, always power your iPhone down completely using the Slide to power off option. Easy enough right?

Step 2: Remove the front screen assembly

  • To begin, use your security screwdriver to remove the two screws in the bottom of your iPhone 5 that sit on either side of the dock. How to DIY replace a blown earpiece on an iPhone 5
  • Now place your suction cup above the Home button and gently pry up from the bottom. Take care not to pull the entire screen off as the top of the screen is still attached by several cables. You only want to release the bottom portion. How to DIY replace a blown earpiece on an iPhone 5
  • Once the screen is free, swing up the display assembly so you can get to the shield that is holding the cables in place. How to DIY replace a blown earpiece on an iPhone 5
  • Using your ##000 screwdriver to remove the three screws holding the display shield down. Set the shield aside and remember not to mix up the screws. How to DIY replace a blown earpiece on an iPhone 5How to DIY replace a blown earpiece on an iPhone 5
  • Now use your spudger tool to pry up the three cables that attach the display to the board. After you do so, the display should be free from the device. As a side note, you can only see two of the cables (as marked in the photo below) as the third is underneath. Most of the time the third one simply pops up on its own when you remove the first two. You may need to free it but most likely, it'll come up on its own. The second photo below shows its location on the board for reference. How to DIY replace a blown earpiece on an iPhone 5How to DIY replace a blown earpiece on an iPhone 5How to DIY replace a blown earpiece on an iPhone 5
  • Set the screen assembly aside once the display is free.

How to DIY replace a blown earpiece on an iPhone 5

Alternate method: If you're having issues pulling the screen up with a suction cup, you may insert a razor blade on the outer edge of either screw hold and pry upwards slightly. This method gives you enough clearance to stick your spudger tool underneath and release the screen. I recommend this method if your hands aren't as steady or you're afraid you may pull too hard and damage a cable.

Step 3: Remove the battery

I'll preface this section by saying the plastic battery tabs to pull to release them are useless. They break off and/or bend the battery. You can try that method but I suggest following my instructions below instead.

  • Start by removing the two screws shown in the photo below. This shield covers the battery connector itself. Use your #000 screwdriver for this.
  • Now use your spudger tool in order to gently pry the connector off the board as shown.
  • We are now ready to remove the battery, which is the hardest part and must be done with extreme caution as to prevent puncturing it or causing damage to the logic board. I use the iSesamo opening tool for battery removal because it's pliable and that means it's more delicate. You may use the flat end of a spudger tool if you'd like but I've found them to break off rather easily.
  • In order to remove the battery, start at the top left corner and put your opening tool between the casing and the battery. Gently start lifting upwards. You should hear adhesive start to crack. Now slowly move your tool around the left side of the battery and gently pry upwards a little at a time. Each time you should hear more adhesive cracking. Just apply pressure evenly and move your pry tool each time.
  • By the time you get to the bottom the adhesive should be nearly free, or free enough for you to grab hold of the battery and carefully break the rest and remove it.

It is important while performing the steps above that you're careful to not puncture or bend the battery. Just take your time and you'll get there. Don't rush and don't force it.

Step 4: Unplug the dock connector assembly

  • Remove the dock connector shield by removing the 1 screw holding it in place. Use your #000 Phillips screwdriver for this.
  • Next pry up the cable using your spudger tool. Also pry up the round connector cable which is found a little further down on the logic board and is pictured below.

Step 5: Remove the logic board

Note: It is important to make sure you do not mix up screws to the logic board. Place them in an order you know you will remember!

  • Start at the top of the logic board by removing the two screws holding the top silver shield in place. They are located to the left of the camera assembly. Once you've removed the two screws with your #000 Phillips screwdriver, you can remove the shield. Note that it may still be tucked on the side of the camera so just be sure you don't bend or tear it when removing it.
  • Use your #000 Phillips screwdriver again to remove the two screws in the top frame of your iPhone 5 as shown in the photo below.
  • At the top of the logic board, unplug the three cables shown below using your nylon spudger tool. Be very careful not to tear any of them or rip off the connectors in the sockets. They are very delicate so treat them as such. The reason we are doing this is because one of the screws you'll need to remove in the next step is somewhat hidden by these cables.
  • Now remove the five screws shown in the photo below. Three of them you'll need a flat head screwdriver for while the other two screws use a standard #000 Phillips screwdriver. You can tell the difference because the ones you use the flat head for the taller standoff screws. You should easily be able to tell the difference.
  • Now remove the SIM tray from your iPhone 5. You can use a paperclip, SIM removal tool, or even the end of your security screwdriver should fit.
  • You can now start lifting the logic board up from the bottom. However, do not pull up all the way. There is a cable still attached at the top as illustrated in the photo below. Carefully push down on this cable using your nylon spudger tool while gently lifting up on the board in order to free it.
  • Once the round wifi connector has disconnected, you can pull the logic board completely out of your iPhone 5.

Step 6: Fix the stuck power button

  • Remove the foam pad covering the power button shield using a flat razor blade. Try not to tear it as you'll want to put it back one you're done fixing the power button.
  • Remove the single screw holding the power button shield in place using your #000 screwdriver.
  • Remove the two screws shown in the photo below and carefully set them aside. Use your #000 screwdriver for the bottom screw and your flat head screwdriver for the top one.
  • Set the shield underneath the two screws you just removed aside carefully, remembering how it came out.
  • Use your razor blade or the flat side of your nylon spudger to gently push the power button mechanism inside the frame. Refer to the photo below. Be very careful not to tear the underlying cable. You'll need to remove the power button itself from the iPhone. Carefully wiggle it loose and pull it out. Don't force the shield either as it's held in with a pin on the right and doesn't completely come free.
  • Turn the power button itself over and see if the metal contact spacer is still in tact. If it is not, replace the power button with the new one you purchased. Keep in mind the bracket goes downwards. You should then be able to replace the single screw holding the shield in place and test the power button to see if it depresses correctly. Don't worry about the small shield and other two screws for now. You're only testing at this point.
  • If the power button depresses normally again and the missing silver contact was the issue, replace the shield, two screws, and foam spacer. Then continue to step 7.
  • If the metal contact on your power button is still in tact, the power button cable itself is the issue. Luckily, 99.9% of the time, the cable is fine, but the tiny black dot that's located in the middle of the power button flex has fallen off. This in turn causes the button not to depress correctly.
  • With the power button removed, look into the hole where your power button was so you can see the top of the cable. There should be a black dot like the one shown in the photo below. Odds are there isn't.
  • Remove the black dot from the new power button cable and place it on the old cable, very carefully. In order to do this, you'll need to use your razor blade to peel back the tape on both the new and old cables. Transfer the dot and then replace the tape on the cable that is inside your iPhone 5. Be very careful when doing this because the black dot is very small and easy to lose. If you lose it, go ahead and use the ones on the new cable from the volume buttons if you need to. They are all the same.
  • Once you're done, you can put the power button itself back into place and test it. It should depress correctly now.
  • Now replace the shield and two screws* followed by the **foam backing you removed earlier.

Note: You are more than welcome to replace the entire cable if you'd like but replacing the black dot is not only easier, it saves you the hassle of having to fold and meticulously lay an entire cable. Unless your volume buttons or mute switch are also malfunctioning, I strongly recommend leaving the cable alone and just replacing the black dot.

Step 7: Replace the logic board

  • Start by reconnecting the round wifi connector at the top. The easiest way to do this is by holding the logic board sideways and reconnecting it. Once it's connected, simply pivot the board back into place. Be sure when you're doing this that no cables in the frame get stuck underneath the logic board.
  • Once the board is in place, be sure the camera and flash diffuser are placed correctly.
  • Replace the SIM tray in your iPhone 5. This is an easy way to be sure your iPhone 5's logic board is in place. If the SIM tray won't go in, do not force it. This means the board is not lined up correctly. Re-align it and try again. Once it slides in easily, you're in good shape. The SIM tray also serves as a great way to hold the board in place while you replace screws.
  • Now replace the five screws you took out earlier using both the #000 screwdriver and the flat head screwdriver.
  • Replace the two screws at the very top of the logic board using your #000 Phillips screwdriver.
  • You can now re-connect the three cables at the top of the logic board as well as the two cables at the bottom — the round connector cable and the dock connecter cable.
  • Replace the top silver shield and the two screws that hold it in place, use your #000 Phillips screwdriver for this.

Step 8: Reconnect the dock connector assembly

  • Now reconnect the round connector at the bottom of the logic board that it connected to the dock assembly.
  • Lastly, reconnect the dock connector cable and replace the shield with your #000 Phillips screwdriver.

Step 9: Replace the battery

  • Carefully lay the battery back down into place. Press firmly in order to cause the adhesive to grab hold of the back casing again.
  • Reconnect the battery connector by carefully lining it up and pressing firmly with your finger.
  • Reposition the battery shield and use your #000 screwdriver to replace the two screws.

Step 10: Reconnect the display assembly

  • Re-attach the three cables for the display back to the board of your iPhone 5. How to DIY replace a blown earpiece on an iPhone 5How to DIY replace a blown earpiece on an iPhone 5
  • Carefully re-position the display shield over the cables once you're sure they are secure.
  • Replace the three screws you removed previously using your ##000 screwdriver. Sometimes the top right screw is not magnetized and may be a little tricky to get back in. I normally guide it in with my finger and then use the screwdriver. Makes for an easier job. How to DIY replace a blown earpiece on an iPhone 5
  • Now snap the display back down and into place. Be sure to line up the grooves in the top of the screen inside the frame. If you are facing resistance, do not force the display down. Make sure everything is lined up properly and that the clips in the top are aligned properly. Then try gently pressing down again.
  • Replace the two screws that sit on either side of the Lightning dock using your security screwdriver. How to DIY replace a blown earpiece on an iPhone 5

Step 11: Test your newly fixed iPhone 5 power button

Even though you tested the power button in terms of hardware, it's still good to test it afterwards to make sure it's working correctly. Perform these steps to fully test it:

  • Unlock and lock your iPhone 5 several times using the power button
  • Hold down the power button and make sure the Slide to Power Off dialog appears
  • Hold down the Home button and Power button together and make sure your iPhone 5 reboots
  • Test your volume buttons and mute switch and make sure they're functioning since they are on the same cable as the power button

If all checks out okay, you're good to go! If you run into problems, be sure to check out our iMore mod forums for answers to commonly asked questions. If you still can't find what you're looking for or just have suggestions on other guides, feel free to email me directly!

See also:

Allyson Kazmucha

Help and how to editor for iMore. I can take apart an iPhone in less than 6 minutes. I also like coffee and Harry Potter more than anyone really should.

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Reader comments

How to fix a stuck power button on an iPhone 5

13 Comments

Aha, so that's what caused my iPhone 5 sleep button to stop working. Must have been either the little silver metal contact wire or the mysterious "black dot." Probably one end of the wire was pushed out of shape. It worked fine when pressing one end of the lozenge-shaped button but not the other. Thanks Ally! (But I'll leave any repairs like this to experts like you.)

We don't have Apple stores where I live, just authorized dealers. Even though they will do the fix for free, you have to show an original sales receipt for Apple to reimburse them. I bought my iphone second-hand, so even though my phone qualified for their program, the store couldn't fix it. And even if they could get reimbursed, they don't offer loaners and the fix takes 5-7 days. This tutorial is super helpful for people in my situation.

Dropped off my iPhone 5 about a week and a half ago for the recall program. Apple store called today and said the repair process did not resolve the issue and they swapped it for a brand new iPhone 5. No that's quality service.

easier solution is to turn on the home button that will appear on the screen. settings->general->accessibility ->assistive touch, turn "on"

I recently replaced my battery and that was a walk in the park. This looks a little more advanced but should be doable with these instructions.

My power button has started to act up more recently, although it's not terrible but just enough to be annoying. I checked Apple's website and of course my iPhone 5 is not eligible for a repair. How much do they charge for a replacement?

It really irks me that this isn't free for all iPhone 5's. This is a known defect.

Nice article, however it seems utterly impossible to remove and reuse the black dot pieces. I tried it on all 3 of them on my new cable and none of them remained sticky enough to reuse rendering my repair worthless until I order another cable. Also, once you lift up the black dot, several very small pieces fall out and are near impossible to get back in place correctly. I would highly recommend just taking the extra time to completely replace the cable which is how apple would do it I'm sure.

hi. i recently did changed the cable as you said but came up with a problem. after my repair the buttons work perfectly but everytime i call someone the person on the other end cant hear my voice well. but if i put my speaker on or use head phone it is absolutely fine. but if i remove connection from cable it works perfectly. i tried with different cables but the problem is still there. can anyone tell me what i have done wrong?