iOS 5 Bugs: Disappearing Wi-Fi Personal Hotspot

iOS 5 Bugs: Disappearing Wi-Fi Personal Hotspot

So you just updated to iOS 5 and you find you have a problem -- you go to use Wi-Fi Personal Hotspot feature and... it's gone?! Don't fret. Stop cursing. It's happened with previous upgrades too. Truth is, It's not really gone, it's just hiding, and here are a couple things you can do to coax it back.

Bug

  • Personal Hotspot seems to have disappeared.

Solution 1

Look for it where it lives.

  1. Launch the Settings app.
  2. Tap General.
  3. Tap Network.
  4. Scroll down and look for Personal Hotspot.
  5. If it somehow got turned off during the update, turn it back on.
  6. Wait for it to activate.

Once it re-activates, you should find it back where it was before, on the first page of Settings.

Solution 2

If that doesn't work, it's time to escalate reset the Settings.

  1. launch the Settings app.
  2. Tap General.
  3. Scroll all the way to the bottom.
  4. Tap Reset Network Settings.

Wait for your iPhone to restart, and if you still don't see it, repeat Solution 1.

Fixed?

That's a lot but that's it. You should have your Personal Hotspot back up and running. If you've experienced this bug and used these solutions, let us know how they worked for you. If you tried something else that worked, let us know about that too!

For extra help, jump into our iOS 5 Forums

Rene Ritchie

Editor-in-Chief of iMore, co-host of Iterate, Debug, ZEN and TECH, MacBreak Weekly. Cook, grappler, photon wrangler. Follow him on Twitter, App.net, Google+.

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There are 131 comments. Add yours.

Pholey22 says:

No camera access from lockscreen. Any ideas??

Gregpack83 says:

You have to double click the home button when the screen is locked. The camera button doesn't show up if you just click the home button once with the screen locked.

Carioca says:

Yet another mechanical stress on the already problematic home button of the iPhone 4.

Jonatan Karter says:

Agreed. I no longer use the home button thanks to being jailbroken.

Gregpack83 says:

You have to double click the home button.

Gregory says:

Solution 2 worked, thanks.

smoak says:

another bug:
with the iphone 4 in airplane mode, you should still be able to send iMessages if on a wifi network.
When you are in airplane mode and load iMessage, a warning badge pops up stating you have to disable airplane mode to send and receive messages....if you hit cancel and not disable, it will work just fine.
That warning badge needs to go away.

Fombuena says:

You meant you shouldn't, right?
An airplane mode switches off any radio frequency going out the phone, that's mobile, Wi-Fi, Bluetooth and Location (GPS).
I don't get how you are connected to a Wi-Fi network with airplane mode though...
Are you sure that what you describe it's what actually happens? The bug would be that in Airplane mode you can use your Wi-Fi network anyway...

Sp1d3rz says:

its easy. turn airplane mode on. it kills all radios. then turn wifi on and connect to wi fi. you will have the airplane sitting next to the wifi indicator. i do it all the time when im playing an online game and dont want calls and messages messing up my game.

Jonatan Karter says:

I have had airplane mode on and WiFi on at the same time. While flying and on cruise ships. WiFi should still work.

trtmazda3 says:

I had the disappearing icons bug earlier. I remember it back on 4.1! Anyway, a hard restart solved it.

Ricardo says:

After I installed OS5, when I purchase an app does not shows in my iphone.
Anybody this issue?

MizuNoHane says:

Anybody noticing any glitching/freezing happening when using week view Calendar in iOS 5?

Olly Be says:

me i don't have no problem with my iphone but i did notice one thing though, my 32gb use to have available memory of 29.4GB after the 5.0 update its now 28.4GB did anyone notice this as well :|

Christopher Alain Jones says:

i have a problem when trying to turn on icloud on my ipad2
"there was a problem enabling icloud backup"
:(
everything worked fine on my iMac, and resetting the ipad has not helped :(

Fast says:

It was like this on ios 4 for me. Haven't had it do it in 5 yet

Rclifestyle says:

I haven seeing doubles of every notification. And when I click the calendar notification it opens the calendar for a split second then shuts down.... Anyone else?

JOZ15 says:

After updating to iOS5 I can't view all of my purchases in the app store. Only the ones that are not on my phone, which include a little icloud icon next to them. How do I find a list of apps that are installed on my phone?

Carioca says:

iCloud just "dit not" work.
First it said my backup was too big for the free 5GB (iPhone 4 32GB, with about 16GB used), after a long time tinkering with the settings, it tries to backup and hangs.
I have to say, Nokia was doing this over four years ago and I never had trouble with their system. OTA updates and sync was always smooth. I found iCloud services complex and not intuitive at all.

blyths says:

Yah, I found that to be disappointing as well. I wanted the full notification panel on the lock screen all the time. It seems to only show the most recent notifications. And unlocking the screen clears those notifications - so they don't show on the lock screen any more. Guess a jailbreak is still in my future...

Guest says:

I agree, I would like to be able to pull down the notification screen from the lock screen so I can see my calendar at quick glance along with other things... fix please!

Jonatan Karter says:

I will likely upgrade to IOS5 when I can jailbreak. I love jailbreak LOCKINFO app. Works very well and I'm very happy with the way my iPhone4 is set up at the moment.

Usa Rocks says:

I wonder how the lock info will react to the notification apple already has. Will it just hack the notification apple has on there to show on the lock screen or create their own?

Usa Rocks says:

If you have unlimited data plan you will lose it and be forced onto a tier plan.

Spyder says:

Try plugging into iTunes again. I had to plug in again after the initial restore from backup, and the second sync spent ages uploading album art.

Analog Spirit says:

I did that, and it still didn't fix it. I tried plugging into iTunes and re-synching at least 5 times, to no avail. I'll try some more when I get home.

Se says:

unsync all the music from your ipod. Then, select all your music library and sync again, it will take ages to do so. But it solved my problem with album art and missing songs.

Cakanli says:

it works thanks. but don't know why they change the place to under network & not in the first setting page?

Liquid Mercury says:

I have access to my Personal Hotspot, however it refuses to actually work. I can turn it on, have full carrier signal strength, yet it will not activate properly at all. Has anyone else had this issue and know of a fix for it or am I SOL?

Francesca says:

It doesn't work for me! :( I had personal hotspot working like a charm until I upgraded to iOS5! now when I go to General->network I can't find the Personal Hotspot option... ! I tried to reset the settings, but I had no luck! It's still missing! :( I would really need it in the next two days, any idea?

Francesca Resta says:

This doesn't work for me! :( I had personal hotspot working like a charm before upgrading to iOS 5... Now when I look in General -> Network I can't find the personal hotspot option! I tried the reset settings solution, but with no luck... It's still missing! Any clue? :( I would so much need it the next few days...

Xelorboi says:

is it working for you now?

Almirante_mx says:

solution 3 for me i change the name of the phone under settngs-general-about-name to a short name without spaces a works like a charm

Alisa_fang says:

It doesn't work for me too. Anyone could help me with other solution? I had tried with solution 2 but in vain

Ravikumar says:

Launch settings app, tap general, tap network, tap cellular data network, fill the apn slot... And then try the solution 1

LeOpArDo says:

Thank you for this help. After apply the step 2 the Personal Hotspot is working again!!!

Ashtof38 says:

Thanks, solution 2 did the work for me.

Thomasg333 says:

These solutions are not working.....plz help

Krexer says:

Great. Thanks. Solution #2 worked for me

Hipponax says:

i got it to work by rebooting the phone after a backup e.g. sleep button then added home button for 10 secs

Brian Kelly says:

Solution 2 just worked for me. Thanks!

David Sawe says:

Didn't work for me, even after the Network Settings reset.

David Sawe says:

It finally worked after applying Hipponax's suggestion of a full reboot (sleep button plus home button for 10 secs).
I recommend that this should be added as a Step 3 to the solution.

Togunlana says:

Tried twice! Personal hotspot stil not visible! Help!

Miomika says:

There is a smal "workaround"

  1. from Cydia, search for tweak named "theterme"
  2. install it and after respring, you will be able to see "personal Hotspot" menu in netwok and even below Location on first screen.

Not even 1. nor 2 solution works for me, that one works...

Ken says:

I can't find this tweak?

Lucamenezes says:

It didn't work. Personal Hotspot keeps just running and no option of turning it on or off appears. Have no idea what's going on.

Ben Horgen says:

This worked great; I followed Step 2, then did Step 1. Now I'm posting this 'thank you' comment from a tethered connection.

Mecca319 says:

solutino 2 worked like a charm..
i thought it was rogers who was blocking the hotspot feature.
thanks!!

Andrew McNaughton says:

Solution 3
1.) Go to Settings->General->Network->Cellular Data Network
2.) Scroll down to find "Reset Settings" button and press it once (nothing will change visually)
3.) Switch iPhone off and then back on again

Andrew McNaughton says:

Solution 3
1.) Go to Settings->General->Network->Cellular Data Network
2.) Scroll down to find "Reset Settings" button and press it once (nothing will change visually)
3.) Switch iPhone off and then back on again

Ravi says:

None of the solutions work for me. Pls help. I rely on the personal hotspot a lot.

Ekcharbel says:

Solution 1: option is not there
Solution 2: didnt work
After 2, tried 1 again, still isn't there...
Any other ideas??

guest says:

What if I've found the option and enabled the hotspot and it says that it is "discoverable" but I cannot see it on my computer?

Almirante_mx says:

solution 3 for me i change the name of the phone under settngs-general-about-name to a short name without spaces a works like a charm

Mike says:

Confirmed - This is what fixed it for me. None of the above worked until I renamed my phone in Settings > General > About > Name. In my case I had an apostrophe in the name ("Mike's iPhone") which I removed. I don't know if it was the removal of the apostrophe or just the resetting of the name that helped, but try this if the everything above doesn't work for you.

Essam Ahmed Al-Qaie says:

Confirmed: none of the 2 solutions above worked for me but yours did ,, changed the name and worked as it should .. thanx.

Preme_097 says:

How? I changed my name but nothing showed up :( any suggestions? I'm using gevey sim, is that anther problem too ?

Peter Cooper says:

Solution 2 worked for me. In-fact, seems to work slightly better than iOS4.

J_cardenasp says:

Solution 2 Works great... thanks

Pdegaris says:

Solution 3 below did the trick

Lovenhjelm says:

Confirmed, Solution 3 solved issue :)

Info says:

Doesn't Work At all. This really sucks

Abagasan says:

The tips above didn't work for me but just to add, in the network settings, you have to put details in the Internet tethering slot: username and password to trigger the appearance of personal hotspot. Then it will re appear again.

Matthew Krautheim says:

In my case, the hotspot couldnt be enabled simply because the system had only recognized my previous data plan, which didn't allow for tethering.

Mandy says:

I have the This American Life app. Since the update I cannot listen to it because when I lock the phone the app pauses. So I unlock it and listen to it like this but again when goes into the lock modus it pauses. This is really annoying. Any ideas how to fix this?

Mdowdy81 says:

My personal hotspot disappeared when I updated to ios 5 and the setting wasn't hidden in settings either it was as if it had disappeared completely, after trying several solutions which didn't work for me I inserted a different carriers sim card (my phone isn't unlocked) and then went to settings, general, network and personal hotspot appeared, I turned it on (obviously it didn't activate as my phone is locked) then put my original sim back in, it worked for me after panicking that I had lost it so I hope this will work for others too

Gijs Pijl says:

Solution 2 just worked for me. Thanks!
I am a Happy camper now

Schemco says:

Hi guys, i figured it out, i ve had same problem and i thought it s OS 5 bug but it is not.
In order for your PERSONAL HOTSPOT to show up you need to configure your service provider mms tab
Just go to :general settings-network-cell data network and fill in mms part according to your servvice provider
Hope it works for you;)

mario says:

I ran into this problem as well. Some apps like Onavo will cause the hotspot option to disappear.

mario says:

I ran into this problem as well. Some apps like Onavo will cause the hotspot option to disappear.

Benoit Cerrina says:

resetting network settings fixed it for me

Agarcian says:

Hi, mi problem is before I update to iOS5 I can see Personal Hotspot, the problem is that the hw I want to share don't see the iPhone.
Does any one have this problem ?

Noney says:

You must be in tethering menu while adding the profile, phone must be unlocked. After ios 5 it takes time to appear (for me 2 minutes maximum) in network list. If I had known this I wouldn't have updated to 5...

Akram Kahil says:

for all users who couldn't activate it by this method, a garanteed way is that u enter the cellular data network settings.. then u put a common user name for APN & internet tethering. then exit & disable both 3G & cellular data network.. then enable them. this definitely works & it worked for me :) if not the 1st time.. try it a couple of times & once activated, the personal hotspot appears on the main page in the settings. try it!

Zeiger Johann says:

Tanks a Lot!!!! This was the only Solution that did work Out!!!

Akki says:

Thanx akram it worked 4 me .....yupee

V_love_design says:

thanks a lot dude, it work out for me... , the only solution that work !!!after a couple of try though... :)

Aydan says:

This works for me when nothing else did. Thanks!

Kolja Baskov says:

This worked for me! thanks! but it's madness!!!!!
APPLE STYLE! too buggy!!!!!
for all users who couldn’t activate it by this method, a garanteed way is that u enter the cellular data network settings.. then u put a common user name for APN & internet tethering. then exit & disable both 3G & cellular data network.. then enable them. this definitely works & it worked for me if not the 1st time.. try it a couple of times & once activated, the personal hotspot appears on the main page in the settings. try it!

Rajan says:

Thnx dude APN method worked for me

Amit says:

Thanks a lot Akram... it worked for me... nothing else did...tried all the solution mention in this thread..cheers!!!

Sander says:

I had the same problem since IOS 5.0. I did upgrade to IOS 5.01 beta yesterday. Did not resolve it. I then went into iCould on the iphone, accepted new terms and conditions, and it has been working since.

Sander says:

I had the same problem since IOS 5.0. I did upgrade to IOS 5.01 beta yesterday. Did not resolve it. I then went into iCould on the iphone, accepted new terms and conditions, and it has been working since.

Viggo Tangerud says:

Anyone know how to Disable the Index "shit" on the drop down menu ?
Other's out there notice that after OS5 update that the battery last much shorter ?? (I have the same "set up", push is on, wifi is on, mail push and check ever 1 hour) So I have not changed anything from my "set up" in OS 4.4.3 but lost about 10+++ hours in battery time... i have not used the phone either more than before or less than before.. So any smart guys out there with a tip or two ? or can this also be a bug problem in OS5 ??
best regards
Viggo :-P

Chris Bicker says:

I removed My Onavo profile and it worked fine..

Jitendra Vyas says:

Same for me. I removed Onavo app and profile both. and gor personal hotspot again.

Jitendra Vyas says:

Same for me. I removed Onavo app and profile both. and gor personal hotspot again.

Jenfawi says:

If it didnt work go to general-settings-network -celluar data network
Then copy cellular data APN to internet tethering APN.
then restart your iphone
Salam

Wirawan says:

Mine doesn't have these problem, but during tethering with wifi from my iPhone, when it went to lock screen the connection gone
Never happened on iOS 4

Tarn says:

I changed my Iphone name to a simple name and All working good now.
Personal Hotspot has returned. Jey

Happy says:

2 + 1 did it. Tanks a lot

Jery says:

Solution 2 work for me , many thanks

Dave says:

Renaming my phone without the apostrophe has fixed this! Was sharing my 3G connection with my wife while on holidays in New Zealand recently and she was frustrating that it kept dropping out.
Renamed my phone from Dave's iPhone to a simple string without an apostrophe. Problem solved. Macbook now automatically joins the network too.

Hamood140 says:

Thanx it was very helpful

Jackmangrove says:

Why would you release something that wrecks everything that was working fine i.e Cover flow now crashes my iPod.Its technology for technologies sake.Steve would'nt have done it.iOS5 is rubbish apple I wish there was aqn alternative to the iPod.

Brook says:

Guys, lost it under settings after a phone re power then happened to find it in the carrier area "network". Somehow it got moved????

Brendan says:

Very helpful answer. Solution 2 worked. Thanks.

bainco says:

very helpful! solution 1 itself works, making me feel stupid.. cos i did solution 2 1st! thanks!

Bradleyforth says:

I've tried all of the things above and personal hotspot does still not appear anywhere! Really starting to annoy me now! Anyone got any ideas?

Nads says:

It was Onavo, after I removed the Onavo profile and enabled hotspot from the network menu my phones back to normal. Thanks guys for the help n info.

tipb3138 says:

A better way to get around, go to Network, cellular data. Scroll down till you see tethering APN setting. Enter your operator 3G APN. When you go back, you can find Personal Hotspot option displayed. Set it on.

DM says:

What if I dont even have internet tethering APN? I have tried everything in this thread and still out of luck concerning personal hotspot... Has anyone else some other option?
Thanks

DM says:

Ok, so finally decided to install tetherme and personal hotspot is back.
To help someone the has the same problem:
I had no personal option on settings or network menu;
I reset network settings and no results;
I changed the name and no results;
I changed almost every setting on the phone and nothing;
Downloaded tetherme and after reboot I got the option back, all working fine;

balraj says:

hey i cant see my hotspot option after network reset also still its hidden please help me

Bill says:

tried everything dissapeared completely.not off or sleeping. On a hunch/lucky guess,I went to profile under settings & hit the remove option. voilla the personal hotspot was back & working like a charm!!! Don't waste hours like I did all else failed other than restoring to factory settings. that works too,but this method is much easier & quicker.

Mona says:

Pls help me get the personal hotspot back ! I updated to ios 5 and lost my personal hotspot !! Pls help me !! I did try the solution from above !!

Amit says:

did u try the following,
1. setting>general>network>cellular data network
2. enter APN for cellular data as provided by ur network operator
3. enter any username for cellular data
4. enter the same APN and username for internet thethering.
5. go back to setting>general>network
6. turn off Enable 3G and Cellular Data
7. turn on Enable 3G and Cellular Data.
Personal hotspot option should appear... this worked for me...its clearly a bug...

harry527 says:

Hey thanks a lot i worked for me too......:-)

Bernard says:

Thaanks for the tips, it really helps me, specially for the 2nd solution, it really works.

Ween says:

I have try this both solution already , but still can't work !!!!

Heera says:

to fix the Personal Hotspot missing is to retype the access point name through Internet Tethering settings:
Settings>General>Network>Cellular Data
You will find APN under “Internet Tethering”
Type in an access point name. You won’t require username and password.

John says:

How to do the solution 1?? I go network and scroll it down then I cant find the personal hotspot I also try the solution #2 but still nothing happen..

Michael Hurd says:

Phew, thanks so much for helping me with this. :)

George says:

I cannot find the personal hotspot even from the network settings, i reset the network settings but still the same, what shall I do pls?????

George says:

Ok i did It by type same APN name of my internet provider by scrolling down to the INTERNET section and type the same in its blank APN

Tanmay says:

I m still unable to find personal hotspot option in network settings.

Aswin says:

Tetherme is THE solution!!! I had tried everything... None worked.. Then got this hint bout tether me.. But again had an issue when I wanted to install tetherme I had to install apn editing, for which to be installed I needed tetherme.. The randomly installed Internet tethering (biggboss) then installed tetherme cracked from sinful repo. And now it works fine!! Give it a shot!!

Nishant says:

Heyy man.. Thanx a tonne.. I was so pissed abt d missing hotspot,, thot i got sm bugs or smthin..
Solutions worked..!!
10/10 for dis guy..

Corto713 says:

I am on my dads family plan and my connection thing just disappeared and i have no idea where it went.. I have tried every troubleshoot there is on the internet and nothing is making it come back. Any soluations? I have an iPhone 4s iOS 5.1.1

Brijeshpatel says:

In iphone4 ISo 5.0.1 threre are no personal hotspot option in gernal and in network setting also????
What should I do????
Plz reply fast....