Apple Support app updated with Wallet support for Genius Bar check-in

Apple Support app
Apple Support app (Image credit: iMore)

What you need to know

  • Apple has updated the Apple Support app.
  • The update now allows Genius Bar reservations to exist as a pass in the Wallet app.
  • It also includes the ability for customers to search for an Advisor that speaks their preferred language.

Apple has updated the Apple Support app with a few new features that make interacting with the support team, whether it be digitally or in person, more efficient and accessible.

The first update now allows you to import the details of a Genius Bar reservation into a pass in the Wallet app. When you arrive at the Apple Store, you can simply pull out your iPhone and have an Apple employee scan your reservation to get checked in.

In addition, Apple has made it easier to find help online. Customers can now search for an Advisor that speaks your preferred language as well as implementing better support for VoiceOver.

The update also includes the usual "performance enhancements and bug fixes."

Add a pass to Wallet for easy check-in at more Genius Bar locations

  • Easier to find Advisors in your preferred language in regions with multiple languages
  • Accessibility improvements for VoiceOver, including Search navigation, labels, and more
  • Performance enhancements and bug fixes

You can download the Apple Support app for free from the App Store. For those who already have it downloaded, you can check the App Store app on your iPhone to make sure you are running the latest version.

Joe Wituschek

Joe Wituschek is a Contributor at iMore. With over ten years in the technology industry, one of them being at Apple, Joe now covers the company for the website. In addition to covering breaking news, Joe also writes editorials and reviews for a range of products. He fell in love with Apple products when he got an iPod nano for Christmas almost twenty years ago. Despite being considered a "heavy" user, he has always preferred the consumer-focused products like the MacBook Air, iPad mini, and iPhone 13 mini. He will fight to the death to keep a mini iPhone in the lineup. In his free time, Joe enjoys video games, movies, photography, running, and basically everything outdoors.