Skip to main content

DoorDash reveals 4.9 million accounts affected by server breach

What you need to know

  • DoorDash suffered a major server breach in May 2019 .
  • Almost 5 million users had their data accessed.
  • Only accounts created before April 5 2018 were affected.

In a blog post (opens in new tab) today iOS food delivery app DoorDash has confirmed that almost 5 million of its users have been affected by a data breach in its servers.

The post claims that DoorDash was notified earlier in September about unusual activity involving one of its third-party service providers. Upon investigation it was confirmed that an unauthorized third party accessed DoorDash user data on May 4 2019. There are roughly 4.9 million affected accounts, including not just customers but Dashers and merchants as well. Users who joined the service after April 5 2018 have not been affected by the breach.

According to DoorDash, data accessed includes: names, email addresses, delivery addresses, order history, phone numbers and password which would be indecipherable to anyone accessing the information. Some consumers may have had the last four digits of their consumer payment cards accessed, however the full card number and CVVs were not accessed. DoorDash was keen to point out that the information accessed was not sufficient to allow someone to make fraudulent purchases on your card.

Likewise, some Dashers and merchants had the last four digits of their bank account numbers viewed. But again, DoorDash was adament this would not be sufficient to make any withdrawals. Around 100,000 Dashers also have their driver's license number accessed.

This is obviously a monumental breach for DoorDash. In response, it claims to have taken a number of steps to ensure the security of its data going forward. Any affected users will be contacted firectly by DoorDash who will advise what specific information of theirs was accessed. In the meantime, all users have been encouraged to change their DoorDash passwords.

Stephen Warwick
Stephen Warwick

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.

Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple.