Facebook launches new platform to bring AI-powered bots to Messenger
Facebook introduced its new Messenger Platform on stage during its F8 developer conference. With the platform, developers can build AI-powered bots for Facebook Messenger that the company thinks will remove the need for some mobile apps, particularly those dealing with commerce.
Using 1-800-Flowers as an example, Facebook demonstrated how a commerce-focused bot in Messenger could work. You can place your order with that company's bot, rather than through an app or the web, and pay using your stored payment information in Messenger. It also showed off a CNN bot that sent new digests that could become more personalized over time.
Facebook's announcement comes as bots are becoming an increasing focus for a number of companies. Microsoft recently announced its own AI-powered bot platform, and Messenger rival Kik launched its own bot store last week.
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Joseph Keller is the former Editor in Chief of iMore. An Apple user for almost 20 years, he spends his time learning the ins and outs of iOS and macOS, always finding ways of getting the most out of his iPhone, iPad, Apple Watch, and Mac.