Do not update: iOS 8.0.1 cripples iPhone 6 and 6 Plus by killing Touch ID and cell service

Software and Hardware in one hand and they deliver bugs like this on major US cariers. I have worked as a developer for many years and this is a very bad sign for a company.

Wow. I'm sure glad I waited and didn't update my 6 today. At least Apple pulled the update so they can fix it and no one else will be affected.

I'm glad I didn't know about this update until now.

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Using joe public to test it for them, nice

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So Apple fail to test the durability of the new iPhones to see if they bend (to be expected given they made the 4/4s out of fragile glass. Idiots) and now they fail to test their own software updates properly. They are really on a roll these days.

Gr8 update & bug fix NOT very un apple like :(

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5S DLed OTA killed incoming calls. Outgoing and Touch ID are still fine. Doing restore from iTunes...and waiting.....

Great another thing for my hating Android friends to talk about tomorrow! SMH

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Quite unfortunate for Apple. First it was bentgate. Now this.

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I was under the impression that things like this didn't happen to Apple, but to other lesser companies. Was I misinformed?

I updated before the problem was announced. My iPhone 6+ seems to be working fine. Touch ID still works. I have a cellular signal and can place and receive calls. Lucky I guess -- *knock on wood*.

Someone at Apple is cleaning out their desk and headed home...

iOS, bruh

Help Needed!! I Already Downloaded Update On My IPad Mini Older Version!! But Neither It Install Nor Remove What To Do???? Its Showing Error That Wifi Network Not Connected!!

Apple... It just works! On your bent phone.

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Apple probably did this so that people realize that a cell phone is basically a "cell-phone", a device you can use to call and text people. Not just Snapchat/Facebook with or watch cat videos on YouTube.

Apple are already responding, I am sure they will fix this soon, in the meantime if you want to fix it yourself you will need to find a complete IOS 8.0 file and roll back to that by connecting your phone in iTunes, holding down the option key while hitting check for update, select the IOS8 file and restore it to your phone. That should fix it.

GREAT!!!!NOW I LOST WIFI (DID HAVE IT FOR ABOUT AN HOUR AFTER UPDATING) ON MY 6 AND I CANNOT DO THE RESTORE LISTED IN ANOTHER POST BECAUSE I CANNOT CONNECT TO ICLOUD TO DISABLE FIND MY IPHONE.... MAYBE BEING ON AN IPHONE 6 BACKORDER LIST WOULDNT HAVE BEEN SO BAD... IPAD AIR RUNNING IOS8.0.1 STILL HAS WIFI

my iPhone 6+ is now B R I C K E D --- no cell service!!

My 6 is crippled

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I think apple pulled the update. I was able to see it earlier on my phone but now it's telling me tat my iOS 8.0 is up to date.

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Only affects 6's and 6Plus', huh? I guess Apple was so backordered on them due to demand that they didn't have any for testing. ;-)

Per Engadget: "The iOS 8.0.1 download has been pulled". Thanks Apple!

I wonder who got fired for that mistake!!

A.B.

Did anyone try a forced reset from iTunes?

Whatever happened to Apple's famed quality control? Their biggest launch ever is failing in every direction.

"You're updating it wrong." - Ghost of Steve Jobs.

Is this update available for iphone 5???

This was a pretty quick bug fix update, only a week after iOS 8 was released.
In the back of my head I wonder if this update was supposed to be released today at all, that they were still testing it but it got posted by accident.
We'll never know.

Won't update on my 5s. Keep getting a message saying unable to update. Failed because I'm no longer connected to the Internet even though I am connected to the wifi

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Apple's quality control died with Steve Jobs, no disrespect to Steve Jobs of course. I don't know how they missed such a major bug, it's like they fix the code and push it to devices without testing it on actual devices. Good job Apple.

I wonder how many people will be fired at Apple due to this...?

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Why would they even release something without going through the developer cycle first. It should be on there for at least a week or more before going out to the public.

They also need a public beta release process like Yosemite has. Let people opt into the new stuff and have it be their own risk vs. a huge Apple fiasco. All eyes are on Apple these days, they can't afford to mess up even just a little.

LOL!! Apple iTunes Server MUST be jammed right now! I'm trying to download 8.0.1 to try to do a Full Restore and Restore Backup and the download is taking FOREVER to download. I'm on 300Mbps and it should have downloaded in 4 min...it keeps saying 20min remaining!...

I'll let you all know if doing this method fixes the issue...Stay Tuned!

I updated my iPhone 4s to ios 8 on Saturday and it was working great for me until Monday! Now my Wi-Fi won't turn 0n at all! its grayed out and dim and my Bluetooth doesn't turn on either! I've reset my network settings plenty of times! and it did nothing! I then reset my phone also didn't do a thing! then as a last resort I restored my phone and still nothing! I'm very mad!

Looks like Apple pulled the OTA down.

I updated my iPhone 6+ (128GB Silver) to 8.0.1 as soon as it came out via iTunes. Working great! No cellular issues (LTE, Cellular data) and the touch ID works perfectly too. Perhaps I got lucky? After the update I immediately did a iTunes sync then I did a reboot of the phone (Power Button + Home Button). This is just something I always do after an upgrade. I have to imagine Apple will release 8.0.2 (emergency release) in short order. Thank you Rene Ritchie for the tweet and bringing this issue to my attention.

I just checked and saw update but didn't do it because of this article. Went back 10 mins later and update was pulled.

same here. update has killed my iPhone 6. my phone is in a "searching" doom loop, and i don't even seem to be able to get onto a wifi network...

Heard that updating via iTunes could solve the problems. Pressing OPTION + click 'Update' in iTunes, to the 8.0.1 IPSW may fix the issue. No need to restore back to 8.0 or 8.0.1 if you have already updated. Haven't tried it yet, but seems legit.

Updated and no cell service or touch id.... ugh.... no way to return to 8.0?

good thing I couldn't download the update earlier...looks like it brings a lot more problems than its worth.

iPhone 6 here and it doesn't work.. Smfh... No service or fingerprint

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Updated on iPhone 6 at&t ota, no issues at all touch id works and have cell service. Weird

Does anybody have a link to the file that is downloaded through iTunes so we could do a manual install like when you install a developer version of iOS?

Lol. They sold all of their devices to meet demand an didn't have any left to test the new release.

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Holy cow - how does something like this make it past QA? I know that it's a minor bug fix release, but even a cursory check should have revealed this.

I've heard that if you do the update via iTunes (or restore via iTunes after doing the update and downloading the IPSW file) that the problem goes away. It could just be something wrong in the OTA version.

Crap. Well that's one way to teach us a lesson.

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Unbelievable! What a bunch of dummies over at Apple HQ, I am so pissed. The only saving grace is I still have my 5S, so i swapped sim cards but damn this is pitiful. Between bendgate and this Android isn't looking quite so bad.

I was able to update with no additional issues (iPhone 5) but it didn't fix the issues that I have.

It's working fine for me. Using a 128gb, 6.

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Did mine via iTunes and a Mac, iPhone 5S, iPad Air. Both are fine

Since when where iPod touches subsidized? No annoying. It's a phone first, toy second. The first thing tested in QA should be the ABILITY to make a call.

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Seems to me that the OTA update is the one causing the problem. I did full forced updates with the full download and had no issues. 3 others that I know also did the full download and update, no issues on iPhone 6 and iPhone 6+.

One person with a 6 on AT&T did an OTA and lost touch id and cell service.

I have an iPhone 6 AT&T 64 gig and I updated to iOS 8.0.1 and I don't have service. This is a disaster. Does anyone think that apple might send out an emergency update by today?? I really need my phone this is so important.

Too late .. Updated and now got no service at all .. So disappointed hope they put it right quick

This is really disappointing... No Service.... No Touch ID...

Add T-Mobile to the list. Of course, I read this AFTER I clicked on update now instead of later. The only saving grace is T-mobile having wifi calling. That still works, but definitely no cell service.

Forced an update via iTunes using the full download of the update. No problems on AT&T 6plus 64gb space gray, iPhone 5s 64gb, and iPad Air wifi only.....

Haha. Wow. This iOS launch has been an epic fail.

Shocking. IOS 7 was for me full of bugs initially. I think next year I'll wait to get the new iPhone when IOS 9.1 is released. This is a problem that needs to be fixed in hours not days.

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The update has killed my cell service and touch ID!!

No touch ID no service thanks apple my son is on the transplant list so need my phone thanks again not happy

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No TOUCH ID and No service for me on ATT iphone 6. I switched back from android for reliability.....

No issues at all on my 5c. Suddenly I feel pretty good for not jumping on the early adopter bandwagon this time.

So basically all iPhone 6 and 6 plus units just became iPod touch 6th gens

Good thing I haven't updated it yet

Things that would have been helpful to know 45 minutes ago! Thanks a whole bunch apple...

Updated on my Verizon 6+.....and cannot make calls anymore. Hope they fix it quickly......like within the hour. I need my phone.

Well that's a useful update. Wth Apple

Does it need a carrier update to 8.0.1 to ensure that it works fine?

Apple has never been known to make great software.

Say what you want about staged rollouts, but in this case they could have prevented this mess. ;)

Come on, Apple!

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Oh sure, NOW I see this! Lol, They better fix this ASAP. Here I was impressed for a software update less than a week since release of the phone, and now my 6 is crippled. I am NOT happy.

If I restore in iTunes it will still be 8.0.1 right? So I either have find 8 ipsw on the web or wait for 8.0.2?

Is it weird that both those things still work for me just fine.

Did confirm that it did fully update to 8.0.1