Touch ID not working for you post iOS 8.3? Here's the fix!

We've not been able to duplicate the problem on any of our devices, but after helping several people, we have come across what looks to be a working Touch ID fix for those affected. Best of all, it's a simple one!

How to fix Touch ID not working in iOS 8.3

  1. Launch Settings on your iPhone or iPad
  2. Tap on Touch ID & Passcode
  3. Enter your Passcode or Password
  4. Toggle iTunes & App Store to OFF
  5. Press the Home button to return to the Home screen.
  6. Reboot your iPhone or iPad. (Here's how)
  7. Enter your Passcode or Password at the Lock screen
  8. Launch Settings on your iPhone or iPad
  9. Tap on Touch ID & Passcode
  10. Enter your Passcode or Password
  11. Toggle iTunes & App Store to ON

That should fix any issues with using Touch ID to authorize App Store or iTunes Store purchases.

For in-app use, remember you may have to enter a password in the specific app before Touch ID will work again in an extension (because your iPhone or iPad rebooted during update). For example, you'll have to launch the 1Password app and enter your Master Password at least once before the 1Password action extension will work with Touch ID in other apps.

With any luck, that'll get Touch ID working again for you in iTunes and App Store, and you'll be happily authorizing away! If you're having the problem, let me know if this fixed you up!

Rene Ritchie

Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.