What you need to know
- A Melbourne scientist is suing Apple after his iPhone exploded in his pocket.
- Robert De Rose's iPhone X gave him second-degree burns as he was sitting in his office.
- De Rose tried to go directly to Apple but was met with silence.
A Melbourne scientist is suing Apple after his iPhone X exploded in his pocket whilst he was sitting at his desk.
Robert De Rose reportedly suffered second-degree burns in 2019 after his iPhone made a faint popping sound, followed by a fizzing noise. From 7NEWS:
De Rose said he had ash "everywhere" and that the skin had peeled back around the burn. He reportedly tried to report the issue directly to Apple but received no response. Now, he's after compensation and wants to raise awareness of the issue. De Rose is represented by Carbone Lawyers, who represent a second man against Apple over claims he was left with a burnt wrist when his Apple Watch overheated. Both cases have been filed in the County Court.
A spokesperson for Apple told the outlet that it took customer safety "extremely seriously" and said both incidents were being investigated.
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Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.
Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9