What you need to know
- Zoom has been dealing with a bug that means it keeps listening to your Mac microphone once calls have ended.
- The company was supposed to have fixed this in a recent update.
- Some users say the problem still persists.
Multiple users of popular video conferencing app Zoom say the app continues to use their Mac's microphone once calls have ended despite Zoom's attempt to fix the issue in a recent update.
The problem was first raised by one concerned user at the end of 2021:
In response, Zoom told the user the bug was addressed in macOS version 5.9.3, which purportedly applied a fix to the issue on December 27. However, multiple users claim the issue still persists:
Further users responded in kind to say they were still experiencing this issue, as indicated by the orange dot in macOS Monterey that notifies you that your microphone is being used. They also raised more worrying concerns about their privacy. Zoom suffered a series of worrying and embarrassing public security revelations when it shot to prominence at the start of the pandemic.
However, the seriousness of the issue remains unclear, Zoom in explaining the bug described "a bug relating to the Zoom client for macOS, which could show the orange indicator light continue to appear after having left a meeting, call, or webinar." This careful wording could indicate that the bug simply means macOS displays the microphone warning light even though Zoom isn't actually accessing the mic, as opposed to indicating the app is actually still listening to you once calls have ended.
There is no further indication that any audio has been recorded, listened to, or transferred to another location. A Zoom spokesperson told The Register it was looking into the matter.
Get the best of iMore in in your inbox, every day!
Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.
Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9
I have this exact problem with Zoom on my work Mac. I use an application called Krisp to reduce noise in both the microphone and the speakers and when I end a Zoom meeting the widget stays alive and you can see it running audio through it. Only thing it can be is Zoom because if I quit the app it will stop.
Thank you for signing up to iMore. You will receive a verification email shortly.
There was a problem. Please refresh the page and try again.