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AT&T Staggering MMS Roll-out, Pre-Launch Jitters

By , Thursday, Sep 24, 2009
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mms_working_2

When you wake up Friday morning, don’t expect to see MMS working on your iPhone immediately as AT&T will be systematically activating groups throughout the day, starting at 10 AM Eastern time. Also don’t forget that to enable MMS on your iPhone you must first connect to iTunes and download and install an updated carrier file.

That is, if AT&T’s network holds up as millions of iPhone users rush to test the new service. That very thought has AT&T feeling extremely nervous right about now, according to MacRumors:

“early testing has been a little rocky, with AT&T seeing a fairly significant test outage yesterday that has them rushing to beef up their MMSC messaging servers. Estimates among those working on the project are that traffic on AT&T’s wireless network will be about 40% higher all day on Friday as iPhone users fire pictures and video at one another.”

Guess we will know soon enough…

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  1. drew j says:

    uh oh…

  2. Ageman says:

    MMS= awesome. Bugs= not so awesome. Still waiting on some bug fixes here. Soon perhaps?

  3. Dexter says:

    The AT&T Network Crash of 2009!

  4. iRodZel says:

    Lets do this at&t sweet!

  5. Pholey22 says:

    So, will iTunes let us know an update is available like normal OS upgrades?

  6. Ryan says:

    I think it will take them a couple of days to get everyone activated though because they will be afraid to overload their network…

  7. Spiff says:

    Already trying to make excuses. They had since March(maybe even before that) to get their ish straight. Nobody is trying to hear any bs come Friday. We pay for it. Get it done.

  8. thenicksabin says:

    I agree with Spiff. I’m tired of the back peddling before they even make the decision.

  9. Steven says:

    Call AT&T now thell them they lied to you snd you want out of your contract and they’ll give u a &50. credit.

    They still suck and I’ll bet $ they screw it up.

  10. Lee Miran says:

    Actually rollout is already starting. I installed the hacked 5.0 carrier file last weekend and no MMS. But yesterday it started to work for me. So ATT must have flipped the switch in my market already.

  11. Josh H. says:

    I am pretty sure tomorrow we are going to see something like #ATTFail trending on Twitter… Juuuuust sayin’!

  12. Melvin Sousa says:

    AT&T mentioned that update will be around late morning Pacific Time. I’m on the East Coast. Plus I’m traveling that day. I hope it’s available before noon. Cuz I ain’t leaving till I update.

  13. Mike says:

    I have carrier 5.1 and have had it for two weeks on my 3gs and the entire two weeks has had working in and out MMS. I plugged it into iTunes and it said their was a carrier update for my phone. I imagine this is how it will go. If not-there is always the check for update button every 5 minutes!

  14. Draino says:

    Will this carrier file work for jailbreak 3.0?

  15. Mike says:

    It should, I’m on jailbroken 3.0.1

  16. Chris says:

    Add to this that Atlanta, where AT&T wireless is, is still in disaster recovery mode and I would be nervous too. As a network person I completely understand their mood. Everyone here says they had since March to prepare and I’m sure they have been. With any big network load coming online you are always nervous no matter how much you prepared. Something will go wrong no matter how much you test. You can’t prepare for every circumstance.

  17. Dionte says:

    good thing we still have wifi cuz att is going down tomorrow

  18. Dyvim says:

    Whatever … There’s no way I’m updating my carrier file and losing tethering (still on 3.0.1 for that reason) until it’s been approved/hacked by the jailbreak community.

  19. Dyvim says:

    … and yeah, I fully expect AT&T to shank this rollout (as if they haven’t done so already with the multi-month delay).

  20. Shad says:

    i dont think anything wrong is going to happen..everything will b just fine..cant wait till tomorrow

  21. Al says:

    I’ve had the hacked 5.1 carrier file for two weeks now with no working MMS. I’m reverting all of my settings and downgrading my carrier file this afternoon so I can start with an official one tomorrow. I know that I’ll be one of those people firing off pictures and stuff just to try it out so let’s hope AT&T gets it all in order.

  22. sommerface says:

    I just don’t get it. All other phones have MMS. Not every AT&T customer has an iPhone. AT&T needs to stop this paranoid shizz.

  23. MMS started working yesterday but not on wifi, only on 3G. Weird…

  24. lexis1109 says:

    thinks steven saved me 50 on my next monthes bill

  25. Matt says:

    @sommerface, iPhone MMS is different than regular MMS. Way more videos, pictures, contact info, and what have you will be sent from millions of iPhone users here in the USA. It WILL clog the network…at least at first. The question is how long will it be down for….

  26. Pat says:

    I just upgraded to the Iphone 1500 text plan. Does anyone know if this plan supports MMS?

  27. Daryl says:

    I can send mms now. Im in cleveland OH

  28. Richard says:

    I have the 5.1 file. Do I need to do anything, before tomorrow? Like go back to 5.0?

  29. joe says:

    Ya, I will send as many MMs’s tomorrow as I can fvck AT&T for making us wait so long!

  30. Kev says:

    I have carrier 5.0 and my mms started lastnight here in DC

  31. Mike says:

    Greg-mine was like that at first also. Then it just started working. Not sure how or why.

  32. Mike says:

    Richard-I have the feeling that 5.1 or even higher will be the carrier update. 5.0 has been out for a while just not available. Just a guess. Check back tomorrow when people post the carrier version

  33. Jonah says:

    Daryl, I’m in Cleveland too. How did u get it to start working?

  34. Garry says:

    At Joe, who will that benefit?

  35. sergeantspam says:

    If we all plan on sending a MMS message at the same time would that be considered a DDoS attack?

  36. Omar says:

    Pat yes the 1500 does count to the MMS… been waiting for this normalcy in sending picture texts for long @ss time

  37. Joe McG says:

    AT&T is so lame. If they didn’t make MMS such a big deal by not allowing it during the 3.0 launch, then they wouldn’t have created such a potential flash point on 9/25. Now, everybody is going to be trying MMS all at once just because it is new and novelty.

    I bet they delayed it until now so they could look for new jobs…

  38. fastlane says:

    @Joe McG:

    I agree. People will be MMS’ng nonsense just because the can.

    AT&T should start with those ages 39 and up, then 29 and up the next day, then 25 and up the following day, eventually enabling those under 18 on a gradual basis. :)

  39. Mike says:

    Fastlane- hilarious idea!

  40. Christopher cox says:

    @sommerface iPhone is in a different league. It has already been proven that iPhone users use the data network more than any other type of user. We use multimedia a lot more on our phones than any other phone. I have always had a smartphone ever since my Visorphone back in the day and admit I have never used any form of data like I do on my iPhone.

    So when they say iPhone will have mms they will see a HUGE surge of traffic. If this was AT&T providing mms to one of their dumbphones, I doubt they would be as concerned.

  41. Airbrushkid says:

    Jeremy Sikora says we have to turn on MMS in our iphone. How do we do this?

  42. Ellbee says:

    F’in Figures

  43. Omar says:

    WE PAY 30 DOLLARS A MONTH for DATA and on top of that a lot of us pay for a text messaging plan… that ain’t a small amount of change so they better not have problems starting 2morrow

  44. Joey A says:

    The moment iPhone is available on other carriers, every one will be happy. As long as it is AT&T exclusive, the iPhone will never live up to it’s fullest potential. I hate AT&T with every breath I take. Dropped calls, slow 3G, expensive plans.

  45. Mr. E says:

    Idk about you guys but I’m going to let AT&T have it tommorw…i’ll be sending photos from 8am to 12pm (I used the mms so I’m set). I really want an epic fail for them.

  46. DubbDee says:

    How do I check to see which carrier file I have?

  47. t0m says:

    Can you update carrier file on jailbroken 3.0.1 w/o problem or do you need it hacked? I’ve read differing things..

  48. Mike says:

    DubbDee: go into settings>general>about and scroll down, it says carrier will be, 4.0, 5.0, or 5.1 probably

  49. Cydeus says:

    My 3Gs isn’t hacked & I’m on 3.1 FW. When I installed the network update last month it didn’t work, but like a week later pics just started pouring in from ppl that sent them a week before when I was testing the update… I was soooo happy. And I have working tethering too. I HAVE WORKING MMS IN NORTH PHILADELPHIA BADLANDS…

  50. Mike says:

    t0m: i’m going to guess and say your fine. I’m a JB 3.0.1 also and I had this carrier update available to me for the last few weeks and all I had to do was plug into iTunes and wait 60 seconds and it was done. Just make sure you don’t accidentally update to 3.1. I’m really hoping that they don’t force the 3.1 update on those who have decided to wait for the next one-3.1.1 or 3.2.

  51. I for one hope that Verizon does pick up the iPhone. I have no intentions of leaving AT&T but once all these people leave, I’ll hopefully have better service. smile for the camera Jimmy!!!

  52. AND!!! we’re already experiencing problems here in Baltimore, AT&T sent out an email this morning letting us know. I’ve had literally about 10 dropped calls within a 10 minute period. Insane.

  53. t0m says:

    Thanks Mike!

    I’m hoping so too because it seems like redsn0w for 3.1 isn’t rapid approaching.

  54. sommerface says:

    @Christopher cox, Thank you for clarifying. I never thought about it like that.

  55. UrNotHotChill says:

    AT&T/Apple why won’t you let us be great?!?!

  56. Chris says:

    @sommerface: Very few are apparently thinking about it like that. Everyone assumes that MMS is MMS no matter which device it’s on. The iPhone is NOT a phone. It has a phone as and can call people but it’s a computer. It’s not like anything else out there which is why we all like it. So instead think of it as increasing bandwidth for 22 million computers. It is no small task.

  57. Rgar3388 says:

    I agree that AT&T should have had this out from the get go. But at the same time apple should have had mms on the first iPhone. Then none of this would have happened. I actually like AT&T, but they are pretty selfish keeping it to themselves. Give verizon some iPhone love to balance network traffic. I don’t thin sprint or tmobile could handle the iPhone. But when you stop and think, you’ve got some of the top MBAs and engineers from top schools running AT&T, so I’m sure they know what they’re doing. Then again I’m biased cuz I know Randall Stephenson and my friends dad his head of PR.

  58. Jeremy says:

    MMS is working for me as of 9/24/2009

  59. tristan says:

    Just to be sure that everyone is aware that the MMS sent via iphone is only readable by other iphones.

  60. Juanchi281 says:

    @Tristan where did u get info from? I send pics to all phones.

  61. SpiceRak2 says:

    @Gregory Foster

    Man, that did not take long! Makes me wonder if the apologetic email was pre-scripted and waiting…I am really not surprised.

    Did any other carrier with iPhone customers have this issue at the launch of MMS? I don’t remember hearing anything even close to this.

  62. Andrew says:

    they should’ve started mms when the iphone first came out that way they wouldn’t have to get the network ready all at once.

  63. Lance says:

    So is the 5.1 carrier update available now if I sync now with iTunes or do I have to wait until tomorrow also?

    If you really have to sync with iTunes to get MMS, I bet half the peolpe with an iPhone will never get MMS!

  64. TrinDawg37 says:

    I live in northeast ohio and my MMS started working yesterday. I am running jailbroken 3.0.1 with sinfuliphone’s hack for mms settings and its great! Didnt have to update carrier files or OS to 3.1. Not gonna do that till the dev’s release jailbroken 3.1. It is soooo nice to have MMS finally! Woohoo

  65. Christopher cox says:

    @Tristan wow where did you get that from? Whever told you that is an idiot. Lol. MMS has been in 3.0 firmware and usable with carriers outside the US. The only thing different is the carrier file which has nothing to do with the OS … Just carrier parameters. Everyone that has it outside the US can send MMS to all phones and it will be the same here.

    People that can already use it here can verify that you can send mms to all phones. Maybe you should clarify yourself.

  66. Ski says:

    omg I want my mms now. lol just kidding:)

  67. Mike says:

    I send to all networks and devices. I’ve been testing it for a few weeks now. It works.

  68. Jeremy says:

    @tristan – wrong, very very wrong. Sent an MMS to my gf who is on AT&T but NOT an iPhone. Worked just fine.

  69. Mike says:

    It is a little irritating to be so excited over something this small. It really doesn’t have a huge purpose. It’s nice for sure but it really isn’t this big of a deal.

  70. Mark says:

    O2 UK launch of MMS took longer than expected to activate all iphones; up to 48 hours. But at no point (as far as I am aware) did the network crash.

  71. Mwfeath says:

    I downloaded the carrier file 9/22 and MMS worked only on 3G for me, and still the same as of today 9/24. I still plan on getting the update through iTunes tomorrow hopefully that will solve my noMMSonWiFi issue that I’m having…

  72. belv says:

    i downloaded that carrier file on my 3g a while back it been working perfectly so far

  73. Dan says:

    I look forward to crippling their network yet again!

  74. JimmyD says:

    While I’m not basing my future happiness on the ability to sent a photo via MMS, I do have a question and a comment.

    Question: HOW WILL IPHONE USERS IN THE US, WHO DO NOT ALREADY HAVE MMS, WHO HAVE NOT JAILBROKEN THEIR PHONES, BE NOTIFIED OF THE ADDITION? WILL IT BE A NOTICE WHEN SYNCING THE IPHONE?

    Comment: It’s interesting to see how many people now have MMS but it doesn’t help to say “I have it here!” Where is here? It would be most helpful if, when sharing information that is regional, people say where they are from.

    I am in San Francisco and do not have MMS capabilities yet.

  75. will says:

    MMS= AT&T and Apple’s way of reinventing the wheel.

  76. Jen Nelson says:

    I like Shad’s optimism! Let’s keep our fingers crossed that everything works seamlessly!

  77. Joe McG says:

    I’m experiencing service issues already in chicago. Dropped calls and only 2 or 3 bars of service vs normally 4 or 5

  78. Jeff says:

    Everyone send a MMS tomororow at 7:00pm EST to everybody in their phone book. Let’s bring the network down!!!!

  79. Bradley says:

    I’m in Athens, Georgia. No MMS here.

  80. Mike says:

    Grand Rapids, Mi me and my wife have it

  81. The 67 Beast says:

    MMS already working for me. Hacked 5.1 carrier file.

  82. I actually feel like my iPhone is complete now. MMS in Bmore baby. MMS notification is VERY cool by the way.

  83. derk says:

    I am in the Cleveland OH area. I have had MMS working with modified ATT 5.0 carrier file since 9/15. I have a jailbroken 3.0 firmware iphone 3G.

  84. Jordan says:

    I say if its not up by friday everyone sew the shih out of at&t cuz im tired of this bs

  85. DylanB says:

    Everyone needs to be positive about tomorrow, it will do us no good If AT&T crashes lol…

  86. icebike says:

    @Rgar3388:

    I agree that AT&T should have had this out from the get go. But at the same time apple should have had mms on the first iPhone. Then none of this would have happened.

    At last, someone who understands this is a mess of Steve Jobs’s making.

    The ATT HATERS like to blame it on ATT. But ATT has had MMS on every other camera phone they sell since it was Cingular.

    Steve promised them there would be no MMS, (not for any good reason, even the iPhone 2G could do MMS, it was just because Steve was stubborn.

    So ATT engineers its network to handle email with huge attachments and video and everything else, and writes special “View My Message” systems, and jacks around its billing system to handle MMS exclusions to compensate.

    Then Jobs almost dies, gets a gimps of where he is going, and decides to change his ways and DUMPS 30 MILLION MMS MESSAGES on ATT’s network in one day.

    The other carriers just let it happen, because they had developed no solutions to compensate for the iPhone, so they had nothing to undo. Their systems clogged up for a day, and then settled down and handled the load. Just like ATT will.

    ATT was lied to by Apple. They spent a great deal of money building systems to handle MMS to compensate for Apple. Then they get dumped on, and they get the black eye, when the entire problem is one of Steve Jobs’s making.

  87. Kevin says:

    Here is the link to download the 5.1 carrier file and how to install it.

    I live in Charlotte NC and installed the carrier file and am able to send and receive MMS

    https://www.cutritefx.com/store/index.php?dispatch=pages.view&page_id=15

  88. Chris says:

    @Jordan: Why are we sewing AT&T? They need some new clothes or something?

  89. icebike says:

    @Joe McG:

    I’m experiencing service issues already in chicago. Dropped calls and only 2 or 3 bars of service vs normally 4 or 5

    Can’t blame that on MMS. It hasn’t been released yet, and there are probably mo more than 800 people in Chicago who have bothered to get the hacked carrier file.

    The symptoms of MMS floodgates opening will be “All Circuits are Busy” messages when making calls, (or something similar).

    MMS (and SMS) uses the call signaling channel (sometimes called the ringer channel). It does not use the regular data channel that iphone users are used to. Clogged signal channels cause call connection problems because there is not enough time slices on the tower to signal the phone of an incoming call.

    Once connected, calls don’t use that channel any more.

    So what you are seeing has nothing to do with MMS.

  90. ATAY47 says:

    @Steven & @lexis1109, I called AT&T and complained that they have failed to provide the service of MMS by ‘late summer’ and I wanted either out of my contract or some sort of bill credit. The guy basically laughed at me and told me to pound sand. What did you say or what department did you speak with that gave you this bill credit? The phone rep that I s/w informed me that he has been instructed not to give any bill credits on any iphone accounts… He stated this came down with some sort of internal memo.

  91. icebike says:

    @ATAY47:

    You should have tried this ploy back in August.

    Trying to connive a credit one day before the rollout of MMS seems such an obvious scam.

  92. bryan says:

    Started working this morning in Lexington Ky!

  93. Stan The Man says:

    AT&T has been doing mms messages for years, just not on the iPhone. Any IT Guy worth their salt will do a rollout in stages as to not overload the system. Text messages would also have a low priority on the cellular network behind voice and data. Out if network traffic (Verizon, Tmobile) will also have low prority (when I send text messages to my Verizon friends there is often a delay). Limiting file size (like Verizon does, large photos will not mms) will also be a criteria. This is all IT 101 people, ask your network guy if you don’t believe me. PS: I’m still 2G so no love for me…

  94. JimmyD says:

    ATAY47: It’s all in how you present a complaint. I get credits all the time. If 3G is down, I call, I get a credit. I can’t tell you that you’ll get the same but…you have to treat those people with respect. They have the upper hand and, frankly, are doing a job I would hate to do for 40 hours a week.

  95. JimmyD says:

    bryan in Lexington: How did you know? What kind of prompt did you get? What are we looking for? AND! Who does your hair… it looks fabulous!

  96. Greg says:

    I SEE A ITUNES AND ATT CRASH!!!!! ATT YOU REALLY ARE SLIPPING ON THIS ONE, SPRINT CAN WE GET A $99 EVERYTHING PLAN W A IPHONE!!!!

  97. David says:

    Have 3.0.1 and Jailbroken, how would I get updated carrier file? Or will I need to up to 3.1 and unbreak?

  98. drew says:

    in Syracuse NY. Nothing yet. Had the carrier file for 6 days now.

  99. Jim says:

    I updated my carrier file a week ago myself and mms just started working lastnight works fine i have a 3g and I can recieve video, it let’s me save it but I have no idea if it actually did becaus I can’t find it

  100. David says:

    @ Jim how did you get the new carrier file?

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