Apple reportedly notifying customers of in-app purchase settlement details

Customers whose kids racked up in-app purchase bills without their knowledge can reportedly now begin to seek some form of compensation. An email from the “Apple In-App Purchase Litigation Administrator” has begun to hit inboxes, and 9to5Mac managed to get hold of a copy:

If your iTunes account was charged for an in-app purchase made by a minor in a game app without your knowledge or permission, you could be entitled to benefits under a class action settlement.

The parties have reached a settlement in a consolidated class action lawsuit against Apple Inc. (“Apple”) regarding in-app purchases of game currency charged by minors to an iTunes account without the account holder’s knowledge or permission. If the settlement is court-approved, your rights may be affected. The United States District Court for the Northern District of California authorized this notice. The Court will have a hearing to consider whether to approve the settlement so that the benefits may be paid. This summary provides basic information about the settlement.

Those who racked up $30 or less will receive a $5 iTunes gift card as compensation, but those who exceeded that may end up receiving a cash reimbursement. Any iMore readers received the same email? Shout out in the comments!

Source: 9to5Mac

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Richard Devine

Senior Editor at iMore, part time racing driver, full time British guy

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Reader comments

Apple reportedly notifying customers of in-app purchase settlement details


Last year, my daughter spent $35 to buy some coins in a game, I sent an email to apple, and they refunded the full amount to my credit card, and they call it "a one-time refund".

No offense to you Armstrong, but I don't see how people can sue or expect refunds for this stuff. In-app purchases require a password, just like buying an app. I know it sucks but I don't see where it is the job of the vendor to monitor your children.

My brother is 19 years younger than me and my mother has trouble with technology. What I did was set them up with their own accounts and only let them make purchases with gift cards. Yes it means that apps have to be purchased for each of us, but I'm not suing Apple either.

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I totally agree with you Nathan, I mentioned my story to show that Apple care for their customers even if it was their mistake, after that incident i created Apple ID accounts for every person in my family, even my 70 years old father have an account.