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Should you buy AppleCare+ for your new iPhone 5S or iPhone 5C?

AppleCare+ vs. insurance vs. nothing: Which iPhone 5s and iPhone 5c protection plan should you get?

2013 iphone buyers guide: How to choose the perfect AppleCare+, third-party insurance policy, or no iPhone 5s or iPhone 5c protection plan at all for you One of the last things you have to decide on when buying a new iPhone 5s or iPhone 5c is whether or not to pony up for the optional...
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Apple launches new look Applecare support website with 24/7 voice chat

Following a report a couple of weeks ago, Apple has indeed now relaunched the Applecare support website. It features big, bold buttons with products grouped together in an easy to understand manner, with a greater emphasis on ease of use. And, according to 9to5Mac 24/7 voice chat is also now...
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Is AppleCare worth it for your MacBook?

Is AppleCare worth it for your MacBook?

Wondering if the extra $249 - $349 for AppleCare is worth it for your MacBook? Here's my take I've had my 15-inch Retina MacBook Pro for about a year and three months; three months longer than the standard Apple warranty. So when it started to develop problems with the trackpad recently, I was...
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AppleCare+ purchase window extended to 60 days for iPhone and iPad

Apple is reportedly increasing the amount of time buyers of its iPhone and iPad products can take before choosing whether or not to purchase its $99 AppleCare+ extended support from 30 days to 60 days. The new policy, which was previously rumored, will certainly give buyers of Apple's two...
Getting help at an Apple Genius Bar

Big changes reportedly coming to Apple technical support and AppleCare+

AppleCare is a great program for Apple customers, but it could soon be getting even better. At a recent town hall meeting held with AppleCare employees, Apple VP Tara Bunch laid out the changes that are in the works for the 30-million-customer AppleCare+ program. Apple plans to expand AppleCare+...
How to check the warranty status on your iPhone, iPad, iPod, or Mac

How to check the warranty status on your iPhone, iPad, iPod, or Mac

Every iPhone, iPad, iPod, and Mac comes with a one year warranty against manufacturing defects and hardware failures. If you choose, you can also extend that warranty for additional years with AppleCare. Regardless which warranty you have, you can easily find out whether or not your Apple...
Should you buy AppleCare+ for your new iPhone 5S or iPhone 5C?

AppleCare+ vs. insurance vs. nothing: Which iPhone 5s and iPhone 5c protection plan should you get?

2013 iphone buyers guide: How to choose the perfect AppleCare+, third-party insurance policy, or no iPhone 5s or iPhone 5c protection plan at all for you One of the last things you have to decide on when buying a new iPhone 5s or iPhone 5c is whether or not to pony up for the optional...
AppleCare+ program raises deductibles, adds iPods, and launches in select European countries

AppleCare+ program raises iPhone deductibles, adds iPods, and launches in select European countries

Apple has just made some updates to their AppleCare+ program including making the service available for iPod touch and iPod classic owners. Most notably, the deductible for a broken iPhone replacement will be increased from the current $49 per incident to $79. AppleCare+ plans are also now...
Applecare

Apple launches new look Applecare support website with 24/7 voice chat

Following a report a couple of weeks ago, Apple has indeed now relaunched the Applecare support website. It features big, bold buttons with products grouped together in an easy to understand manner, with a greater emphasis on ease of use. And, according to 9to5Mac 24/7 voice chat is also now...
Changes coming to AppleCare support chat, website

AppleCare reportedly getting an update with new website, support chat, and more

It appears that Apple will soon make some important changes to its AppleCare service, including changes to the customer support chat, along with a redesigned website. The customer support chat will now be available 24 hours a day, and 7 days a week, allowing customers to get the help they need...
AppleCare changes may extend in-store repair options for iOS devices

AppleCare changes may extend in-store repair options to iOS devices

For a long time, the only devices Apple has ever extensively serviced in-store have been Macs, with some requiring mail-out repairs. If recent rumors are to be believed as true, Apple plans on extending in-store repair options to iOS devices. According to a report by AppleInsider, Apple will...
Apple pulls AppleCare protection plans from Apple stores and authorized resellers in Italy

Apple pulls AppleCare protection plans from Apple stores and authorized resellers in Italy

Apple has pulled AppleCare protection plans off their retail store shelves in Italy as well as advising authorized resellers not to offer them any further. Due to warranty protection set in place by the EU, Apple had recently faced the possibility of a temporary ban on their products in Italy. As...

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