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How early iPhone 6 adopters will help Apple refine manufacturing and design

How early iPhone 6 adopters will help Apple refine its design

Within hours of the launch of the iPhone 6, Apple will begin learning about new problems that may plague the new iPhone. Thanks to the company's frontline at its retail stores, employees will be able to quickly gain insight on any issues, defects, or problems with the iPhone when customers bring...
Getting help at an Apple Genius Bar

Big changes reportedly coming to Apple technical support and AppleCare+

AppleCare is a great program for Apple customers, but it could soon be getting even better. At a recent town hall meeting held with AppleCare employees, Apple VP Tara Bunch laid out the changes that are in the works for the 30-million-customer AppleCare+ program. Apple plans to expand AppleCare+...
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AppleCare+ purchase window extended to 60 days for iPhone and iPad

Apple is reportedly increasing the amount of time buyers of its iPhone and iPad products can take before choosing whether or not to purchase its $99 AppleCare+ extended support from 30 days to 60 days. The new policy, which was previously rumored, will certainly give buyers of Apple's two...
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iPad Air 2 and iPad Mini 3 insurance: Should you get AppleCare or something else?

iPad Air 2 and iPad mini 3 insurance: Should you get AppleCare or something else?

If you plan on picking up a new iPad Air 2 or new iPad mini, one of the questions you're probably asking yourself is whether or not you should buy AppleCare+ insurance, something else, or forego insurance altogether. It's a question we get asked on a rather regular basis here at iMore so I...
iPhone 6 and iPhone 6 Plus insurance: Should you buy AppleCare or something else?

iPhone 6 and iPhone 6 Plus insurance: Should you buy AppleCare or something else?

2014 iPhone buyers guide: How to decide what iPhone extended warranty, if any, is right for you Many new iPhone owners find themselves wondering whether AppleCare+ is worth it or not. More importantly, is AppleCare+ the best option when it comes to protecting your iPhone. When getting a new...
How early iPhone 6 adopters will help Apple refine manufacturing and design

How early iPhone 6 adopters will help Apple refine its design

Within hours of the launch of the iPhone 6, Apple will begin learning about new problems that may plague the new iPhone. Thanks to the company's frontline at its retail stores, employees will be able to quickly gain insight on any issues, defects, or problems with the iPhone when customers bring...
Is AppleCare worth it for your MacBook?

Is AppleCare worth it for your MacBook?

Wondering if the extra $249 - $349 for AppleCare is worth it for your MacBook? Here's my take I've had my 15-inch Retina MacBook Pro for about a year and three months; three months longer than the standard Apple warranty. So when it started to develop problems with the trackpad recently, I was...
applecare

AppleCare+ purchase window extended to 60 days for iPhone and iPad

Apple is reportedly increasing the amount of time buyers of its iPhone and iPad products can take before choosing whether or not to purchase its $99 AppleCare+ extended support from 30 days to 60 days. The new policy, which was previously rumored, will certainly give buyers of Apple's two...
Getting help at an Apple Genius Bar

Big changes reportedly coming to Apple technical support and AppleCare+

AppleCare is a great program for Apple customers, but it could soon be getting even better. At a recent town hall meeting held with AppleCare employees, Apple VP Tara Bunch laid out the changes that are in the works for the 30-million-customer AppleCare+ program. Apple plans to expand AppleCare+...
How to check the warranty status on your iPhone, iPad, iPod, or Mac

How to check the warranty status on your iPhone, iPad, iPod, or Mac

Every iPhone, iPad, iPod, and Mac comes with a one year warranty against manufacturing defects and hardware failures. If you choose, you can also extend that warranty for additional years with AppleCare. Regardless which warranty you have, you can easily find out whether or not your Apple...
iPhone 6 and iPhone 6 Plus insurance: Should you buy AppleCare or something else?

iPhone 6 and iPhone 6 Plus insurance: Should you buy AppleCare or something else?

2014 iPhone buyers guide: How to decide what iPhone extended warranty, if any, is right for you Many new iPhone owners find themselves wondering whether AppleCare+ is worth it or not. More importantly, is AppleCare+ the best option when it comes to protecting your iPhone. With the iPhone 6 and...
AppleCare+ program raises deductibles, adds iPods, and launches in select European countries

AppleCare+ program raises iPhone deductibles, adds iPods, and launches in select European countries

Apple has just made some updates to their AppleCare+ program including making the service available for iPod touch and iPod classic owners. Most notably, the deductible for a broken iPhone replacement will be increased from the current $49 per incident to $79. AppleCare+ plans are also now...
Applecare

Apple launches new look Applecare support website with 24/7 voice chat

Following a report a couple of weeks ago, Apple has indeed now relaunched the Applecare support website. It features big, bold buttons with products grouped together in an easy to understand manner, with a greater emphasis on ease of use. And, according to 9to5Mac 24/7 voice chat is also now...

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