How do you make sure your iPhone, iPad, Apple Watch, Apple TV, or Mac is still covered under AppleCare? By checking the status on Apple's Warranty Status website.
Every iPhone, iPad, Apple Watch, Apple TV, and Mac comes with a one year warranty against manufacturing defects and hardware failures. If you choose, you can also extend that warranty for additional years with AppleCare. Regardless which warranty you have, you can easily find out whether or not your Apple products are currently covered. Here's how.
- How to find the serial number on your iPhone or iPad
- How to find the serial number on your Mac
- How to check the status of your warranty on iPhone, iPad, and Mac
How to find the serial number on your iPhone or iPad
If, for some reason, you are asked for the serial number for your iPhone or iPad, you can quickly look up the information, right on your device.
- Open the Settings app.
Scroll down and tap General.
- Tap About.
Scroll down until you see Serial Number.
This information will be useful when checking the status of your AppleCare warranty.
How to find the serial number on your Mac
If, for some reason, you are asked for the serial number for you Mac, you can quickly look up the information, right on your computer.
- Click on the Apple icon () in the upper left corner of your Mac.
Select About This Mac From the dropdown menu.
Click the Overview tab to see your serial number. It is the last item on the list.
This information will be useful when checking the status of your AppleCare warranty.
How to check the status of your Warranty on iPhone, iPad, and Mac
Once you have your found the serial number for your iPhone, iPad, or Mac, you can check the status of your AppleCare warranty from Apple's website.
- Navigate to Apple's Warranty Status page.
- Enter your device's serial number into the text field.
- Enter the CAPTCHA code to confirm that you are human.
Click Continue.
You will be redirected to a summary page for the device you are checking on.
- Valid Purchase Date - This confirms that the item in question has, indeed, been purchased
- Telephone Technical Support: Active or Expired - If your telephone technical support is active, it will include the estimated expiration date. If it is expired, it will include whether or not the device is still eligible for the extended AppleCare warranty with a link to purchase it when eligible.
- Repairs and Service Coverage: Active or Expired - If your repairs and services coverage is active, it will include the estimated expiration date. If it is expired, it will include whether or not the device is still eligible for the extended AppleCare warranty with a link to purchase it when eligible.
- Covered by the AppleCare Protection Plan - If you have purchased the extended AppleCare warranty for your device, it will be listed here.
Any questions?
Do you have any questions about AppleCare? Let me know in the comments and I'll help you out.
Reader comments
How to check the AppleCare warranty status on your iPhone, iPad, Watch, TV, or Mac
Such a helpful article!!
Sent from the iMore App
Or just go here an log in with your AppleID -
https://supportprofile.apple.com/
Devices associated with your ID should show up here, or you can add them if they aren't on the list. This shows warranty status as well.
Sent from the iMore App
warranty and all is good, but technically the support status of phone support ,while truthful, should be enforceable better..
They go to better lengths over the phone, than live chat. (but both are never really enforced),,, but at least over the phone the rep is aware of expired support..... Could easily be done, over chat as well,, so i dunno it hasn't be done.
I just "ignore" the expired message and continue.... and i get support anyway.. Apple should at the very minimum offer a credit card *before* chat... But nope....
I bought an iPad Pro with serial no. DLXR19V4GMW3, and I have checked the warranty of it. It's still not expired.
The real problem with this iPad Pro is that it started to produce an abnormally harsh, high pitched noise recently in the midst of using it. The noise was very strong such that it can explode the iPad itself.
My purchase haven't been very long and I can't believe that within a short period, it actually begin to have defective sound system.
So am I eligible for the AppleCare service to repair or replace the product.
If you're still under warranty, you're eligible for repair or replacement as long as the issue isn't user caused, which it sounds like it isn't.
What i have found, there is a "disconnection" in the way Apple and verification of serial numbers eligibility across countries...
My dveices have no hardwarewarrenty and phone support for years,but i get get tech support. Although Apple trust the customer more, if u are not eligable, then Apple should ask to customer to pay per incident both oer tha phone AND live chat and not fall back o "we May do"
Because while phone support they may do, live chat is a whole different kettle of fish... If you continue regardless of the non-elibable status after confirming serial number, there almost never ask you,and u get free support...
Just a tip :)... I'm not saying as everyone should do this, or even supping this, but if Apple doesn't wanna take the time to be strict, then i won't take the time to accept it. ..