MobileMe launched in 2008 as a replacement for .Mac and ended up being replaced itself just three short years later by iCloud. So terrible was its launch, so tarnished was was the perception of its service, that Steve Jobs reportedly walked the halls of Apple with a flame-thrower, dressing down the troops and handing over responsibility for the service to his fixer, Eddy Cue. But was MobileMe's failings the fault of the engineers, or of the managers in charge of the project? Former member of the MobileMe team, Erin Caton believes the latter: