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read receipts

iMessage read receipts: A little bit of heaven... or a lot of hell?

Today's Talk Mobile is all about social etiquette and how technology can affect the way we treat our fellow human beings. Case in point, when Apple introduced iMessage in iOS 5 they took a page from BlackBerry Messenger and offered "read receipts", a way for you to know not only if your instant message was delivered, but if the person it was delivered it to had actually opened the Messages app and seen it. That's a great way to create confidence in a messaging system, but it's also a great way to create expectational debt between the people sending the messages, and surface some anger, frustration, and jealousy.

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