Survey

According to Gfk's recent survey, iPhone users remain the most satisfied and claim they'll stick with their iPhones instead of jumping ship to another smartphone platform. Out of all the users surveyed, only 25% of them plan to stay loyal to their current smartphone platform while 56% of those surveyed plan to keep their options open when buying their next smartphone. Out of those users who say they're staying loyal to their current smartphone platform, Apple users made up 59% of that number. Microsoft phones showed the lowest user loyalty base at only 21%. RIM, Nokia, and Android fell between the 24-35% ranges.

iPad owners seem to be loving their devices, according to the American Customer Satisfaction Index. Overall consumer satisfaction with personal computers has grown 4% since last year putting people's overall satisfaction level at 78 out of 100 points. When you break that down, iPads are leading the pack. Satisfaction with the iPad has grown 2% since the last survey. This puts iPad customer satisfaction at 86 points. This is higher than any other manufacturer and 9 points ahead of any other competitor. Dell, HP, and Acer all scored 77s.

Research firm Crowd Science says that almost 40% of Blackberry owners they polled are willing to ditch their device for an iPhone when next they need new hardware, and 32% said they would jump ship to a Nexus One. That leaves a dismal 28% willing to rough it with their Blackberry.

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blockquote>"These results show that the restlessness of Blackberry users with their current brand hasn't just been driven by the allure of iPhone," said John Martin, CEO of Crowd Science. "Rather, Blackberry as a brand just isn't garnering the loyalty seen with other mobile operating systems."

TechCrunch is reporting that Apple has started sending developers invitations to take a satisfaction survey with regards to the App Store in general, and the App Store approval process in specific.

Apple asks you to answer with: “Very dissatisfied,” “Somewhat dissatisfied,” “Neither satisfied nor dissatisfied,” “Somewhat satisfied,” “Very satisfied,” or “Don’t know.”

They also ask, “What one thing could Apple do to make the iPhone Developer Program better?” and give you a text box to write anything you want. A few months ago they certainly would have gotten some interesting responses there.