Survey

iPhone 4S tops the iPhone 4 with 96% satisfaction rate

ChangeWave has come out with a new survey polling customer satisfaction among new iPhone 4S owners, showing an overwhelming 96% satisfaction rating and propelling the iPhone 4S into "nosebleed territory".

Overall satisfaction with the iPhone 4S showed 77% of users being Very Satisfied and 19% being Somewhat Satisfied, compared to 72% and 21% respectively for the iPhone 4 that launched in 2010.

More →

6
loading...
0
loading...
0
loading...
0
loading...

iPad, iPhone enabling employees to surf porn at work?

Are the iPhone and iPad letting employees sneak a peek at porn while on the job? Recently, Harris interactive was commissioned by video surveillance company Qumu to survey 2,500 employees and ask them, "what do you search on your mobile device at work that you cannot do, or are afraid to do, from your work computer?" These are some of their top responses:

  1. Look for another primary job
  2. Watch pornography
  3. Visit an online dating website
  4. Research an STD

Harris also asked how employees sneaked a peek at their mobile devices while at work, and the most popular answers were:

More →

0
loading...
0
loading...
0
loading...
0
loading...

Why is AT&T asking if you want an iPhone with a hardware keyboard?

AT&T seems to be conducting an online survey, asking customers if they'd like an iPhone with a hardware keyboard.

Which one smartphone, if any, would you most likely consider buying if they were all using the iOS (Apple) operating system.

Along with the traditional full touchscreen slab (think all iPhone models to date, four other options are presented:

More →

0
loading...
0
loading...
0
loading...
0
loading...

AT&T iPhone users see more than twice the dropped calls of Verizon iPhone

A recent ChangeWave report surveyed 4,068 wireless subscribers and revealed that AT&T iPhone users see more than double the amount of dropped calls compared to their Verizon iPhone peers. AT&T iPhone users reported that 4.8% of calls were unexpectedly dropped on the network, a far cry from Verizon at just 1.8% of calls. This lines up with a survey of overall cell phone customers that found 4.6% of AT&T subscribers and 1.4% of Verizon customers have reported dropped calls.

More →

0
loading...
0
loading...
0
loading...
0
loading...

Apple iPad crushing competition in consumer demand and customer satisfaction ratings

Despite growing competition as new tablets begin to enter the market, Apple's iPad is still king when it comes to consumer demand and customer satisfaction according to a recent ChangeWave survey.

More →

0
loading...
0
loading...
0
loading...
0
loading...

ChangeWave: AT&T iPhone users looking to switch to Verizon?

A new survey from ChangeWave takes a closer look at how the Verizon iPhone may shake up the mobile market, revealing the highest churn rate AT&T has seen since ChangeWave began surveying mobile subscribers. A total of 4,050 subscribers were surveyed, with 15% of AT&T and T-Mobile users saying they were likely to switch carriers in the next 90 days, compared to only 4% from Verizon.

More →

0
loading...
0
loading...
0
loading...
0
loading...

AT&T ranked worst carrier in the US by Consumer Reports

In a recent survey by Consumer Reports, AT&T ranked the worst in a whopping 8 out of 9 categories. The survey took into account the top four carriers - Verizon, AT&T, Sprint, and T-Mobile. it also looked at a few of the bigger regional carriers as well. Verizon came in at number one out of the four nationwide carriers. It only fell 2nd next to US Cellular.

More →

0
loading...
0
loading...
0
loading...
0
loading...

iPad gaining on Kindle in e-Reader market share

Apple's iPad is gaining fast on Amazon's Kindle in the battle for eBook reader dominance according to a new survey conducted by ChangeWave Research.

The Amazon Kindle (47%; down 15-pts) is hanging on to a rapidly diminishing lead over the Apple iPad (32%; up 16-pts) among current e-Reader owners.

More →

0
loading...
0
loading...
0
loading...
0
loading...

Apple's iPhone 4 leads the pack in smartphone customer satisfaction

Apple's iPhone 4 topped the charts in customer satisfaction again with 8 out of 10 users being very satisfied with their smartphone device. From ChangeWave:

As we’ve consistently seen in our consumer smart phone demand surveys, the Apple iPhone continues to outperform the industry in terms of customer satisfaction.

More →

0
loading...
0
loading...
0
loading...
0
loading...

Pages