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Apple launches repair program for Apple Watch Series 6 blank screen

Apple Watch Series 6 Apple Watch Se
Apple Watch Series 6 Apple Watch Se (Image credit: Daniel Bader / Android Central)

What you need to know

  • Apple has a new Apple Watch repair program.
  • The company says it has recognized an issue where 40mm Series 6 devices "may go permanently blank."
  • Affected users can now check their devices and get them repaired free of charge.

Apple says that it has discovered an issue with the 40mm version of the Apple Watch Series 6, and is offering free repairs for affected users through a new repair program.

The company stated (opens in new tab):

Apple has determined that the screen on a very small percentage of 40mm Apple Watch Series 6 devices may go blank permanently. Affected devices were manufactured between April 2021 to September 2021.If your Apple Watch Series 6 has exhibited this issue, please use the serial number checker below to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service, free of charge.

Customers of the Series 6, which was replaced as the Best Apple Watch by the Apple Watch Series 7 last year, can enter their serial number (opens in new tab) to check eligibility. If they are, they can get help through an Apple Authorized Service Provider, an appointment at the Genius Bar, or through Apple support if they'd prefer to get help remotely.

Apple says it may restrict repairs to the country or region of purchase, and that the program doesn't extend the Watch's standard warranty. Apple says devices are eligible for the program for two years after the first retail sale of the unit, so some users might not have too much longer to check.

There's always Amazon

Stephen Warwick
Stephen Warwick

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.

Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple.