Apple Stores poised to start taking iPhones with broken screens for trade-in

Apple Retail Stores are reportedly preparing to roll out two new programs centered on the iPhone. The first would apparently allow customers to trade in iPhones with more extensive damage than is currently permitted under the Reuse and Recycle program. The second program is said to involve the installation of screen protectors.

According to 9to5Mac, Apple's new trade-in program would cover more recent iPhones with damage to cameras, buttons, and displays.

Starting this week, the updated program will allow Apple Stores to give credit for iPhone 5s and iPhone 6/6 Plus units with damaged displays. Apple believes that this new program will encourage new iPhone upgrades versus a standard iPhone screen repair.

The trade-in values for this program are said to be $50 for an iPhone 5s, $200 for an iPhone 6, and $250 for an iPhone 6 Plus.

Apple's second initiative will reportedly see retail stores offer to install screen protectors on iPhones. The company has reportedly partnered with Belkin, a company known for its screen protectors, to bring protector installation machines into its stores. Apple will reportedly offer a free screen protector replacement if there's an error during the installation.

The trade-in program is said to be starting in the next couple of days, while screen protector installations will reportedly come to Apple Stores in "the coming weeks."

Source: 9to5Mac

Joseph Keller

Joseph Keller is the former Editor in Chief of iMore. An Apple user for almost 20 years, he spends his time learning the ins and outs of iOS and macOS, always finding ways of getting the most out of his iPhone, iPad, Apple Watch, and Mac.

  • Wow. Admission that iPhone screens aren't really scratch resistant? Since you'll need a screen protector now installed by Apple? Sent from the iMore App
  • You may not know the definition of resistant Sent from the iMore App
  • I've NEVER scratched my screen, so they are highly RESISTANT. I don't place it face down, and I make sure that I don't have anything in my preferred pocket. I'm not sure what people do (not just you obviously), to mar their screens! I'm not necessarily hyper vigilant, but I go in with the understanding that this is my $1000 phone and I don't want it damaged. Like I tell my wife and friends, don't throw it in your purse/bag and think it's going to look the same coming out as going in. Put it in its own special compartment. Js Sent from the iMore App
  • What a silly comment. Sent from the iMore App
  • you felt the need to compound the supposed silliness? Thanks for your brilliant assessment. Sent from the iMore App
  • Wasn't replying to you... replied to the original comment - which was extremely silly. Sent from the iMore App
  • My apologies... Sent from the iMore App
  • I had my screen protector put on at the apple shop with the Belkin machine, it was extremely impressive but wasn't cheap. £15 for the plastic and £25 for the glass. Excellent tool and best fitted protector I've had. Sent from the iMore App