Since giving employees the option to use Macs in place of PCs, it looks like IBM has been able to cut the workload for its help desk staff on the back of Apple's penchant for simplicity. Speaking at the JAMF Nation User Conference, IBM's Vice President of Workplace-as-a-Service, Fletcher Previn, noted that, not only is IBM deploying a large number of Macs to employees, but those employees are significantly less likely to call the help desk for support when compared to the company's PC users. From JAMF Software:
Previn went on to say that while the cost of a PC up front is lower, Macs retain their value for longer, finishing with "every Mac that we buy is making and saving IBM money."
IBM and Apple have significantly ramped up their partnership over the last year. What started out as an agreement that would see IBM creating new enterprise apps specifically for iOS has moved on to a deal that has seen IBM commit to deploying 50,000 MacBooks to its employees by the end of the year.
Source: JAMF Software; Via: Apple Insider
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