iPhone 3G in the USA: AT&T Upgrade Eligibility Clarified-ish
AT&T customer? iPhone user? Eligible for an upgrade to the brand-spanking new iPhone 3G?
Yeah, we have no idea either, but in an unexpected and appreciated step towards being slightly less confusing than usual, AT&T has gone and created some website goodness to help everyone find out in three easy steps:
- Login to http://www.attwireless.com/
- Click on Phone/Device
- Click on Upgrade iPhone
- (We'll leave out Step 4, hold your breath and pray the stars are aligned just so... for now).If this works for you, please let us know!(If not, let us know how you're doing saving up for the rumored $600 unsubsidized, non-upgrade price...)Read
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Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.
Now, I wonder how hard it is to give my partner my iPhone and then buy myself a new iPhone... hmm...
plus I have to come up with 200 dollars for a new iPhone...
at least Ann Arbor has good 3G coverage...
"We're in the midst of making some improvements to My Account, so this area of our site is temporarily unavailable. We apologize for the inconvenience and plan to open My Account as quickly as possible."
The only people in danger of not being eligible are those that are in the middle of an At&t contract with a different phone (any phone that ISN'T an iPhone). In other words, if you currently have an iPhone, relax. If you are a new customer, relax.
Let me know when AT&T has the answers to these questions.
The upgrade eligible price is the same, $199 and $299, regardless of what phone you are upgrading from. Upgrade eligible just means that you qualify for subsidized pricing, and the $199/$299 prices are the subsidized prices.
Current iPhone users are just placed in a special class and are auto-eligible regardless of how far they are into their contracts.
There is no traditional "no commitment" price. The "no commitment" price is another term for the retail, or non-subsidized price. The only thing that makes it difference with the iPhone is that you are required to sign a contract regardless of what you pay.
Example: Let's say I am not upgrade eligible and I walk into At&t and buy an At&t Tilt for the "no commitment" (retail/non-subsidized) price of $550, I can simply take my SIM out of my current phone, toss it in the Tilt and be done. No contract extension, no headache. The only thing I would have to change on my plan is my data package.
Now, if I go in and buy a 3G iPhone at the non-eligible/unsubsidized price, I am not given the same liberty. Regardless of the fact that I am essentially paying the "no commitment" price, I have to sign a new contract.
It sucks, and it shouldn't be this way, but it is, and we have the unlockers to thank. Not the jailbreakers, just the people that unlocked for use on another network. This is not an argument or discussion I want to get into with any hothead unlockers though, so I will leave that at that.
I agree though, it would be nice if they could stop running around their elbow to get to their @$$hole and give us a price already...
I hope I'm wrong, but in this case it appears my "upgrade" means nothing - I'll pay the same $199/299 as a 1st time iPhone buyer.
By the way- I like the way The iPhone Blog site now fits my iPhone screen - that is an upgrade;)
It is a silly way to do things, but so far, there doesn't seem to be a big enough business reason for them not to do it.
Sorry, you don't make my list.
Now, if Tom, the poster above has a blog, I'd like to hear about it!
Thank you for the words though, I honestly do appreciate it. :)
"This line is eligible for equipment discount pricing when you sign up for a 2-year service agreement. You can also take advantage of our no-commitment pricing option. All iPhone purchases require a 2-year service commitment."
I assume this means we can get the $199 iPhone?
Same thing Dan - I'm eligible Aug 8. Worst part is that any current iphone user can get the upgrade price even if they only bought a month ago. F-ing BS, customer of ATT/Cingular/ATT for 10 years and can't get upgrade price because contract not up for 28 days.
That's a pretty piss-poor experience, let me tell you.
high prices for the iphone 3G?
Cancelling my current ATT contract and resigning up is a strong consideration for me as well. 8 yr ATT(ATT/Cingular) user as well. And very very disappointed at their customer service.
Was told I was eligible for STANDARD upgrade before launch. But "standard" does not mean the iPhone.
Waited in line.
Had it in my hand.
Rung up for double the price.....
What's worse is that Apple isnt sending any phones to AT&T. So when the date comes for you to upgrade, you have to buy it, AND THEN WAIT ANOTHER F'ing WEEK OR MORE to get the phone.
The second that AT&T slips and opens up the iPhone or a better phone comes out - I'm leaving.
I'd like my elected officials to open an anti-trust investigation with cell service providers. These early termination policies should be deleted. We need a more competitive environment.
You: I've had it with this phone. The GPS (or whatever) feature has never worked right. You have the history of its failures on my account. I'm invoking the termination clause and, let me tell you, I'm very disappointed in AT&T's service.
Sales: I fully understand your frustration and I assure you we don't want to lose you as a customer. What do you think of the iPhone?
You: It's nice but I'M NOT PAYING $500 FOR ANOTHER PHONE JUST TO GO THROUGH THIS AGAIN!!
Sales: Oh, of course, of course! No, what would you think of $299 for it? Would you be willing to do a contract for two years?
Here's where all your practice at keeping a straight face while playing Texas Hold'em pays off.
I may just ditch the iPhone idea and go over to Verizon right now.
He offers me a $40 phone that I can return in eight days, less a $20 restocking fee. So I have to spend $20 to save $200. Or wait a week. They are willing to sacrifice a 17 year old account for 8 days. If my wife didn't "Have to have an iPhone," I would be so done with them.
AT&T will never get my business service. Ever. If you can't take care of a 17 year customer, who will you take care of???
Well, the Shine has been lots of problems. ATT sent me a new one once. I have given up on them sending me another.
I'm want to upgrade to an iPhone. And not only upgrade my phone, but also upgrade my fiance's phone that is also on my family plan.
I find out, he can get the iPhone for $199, but I cannot. And he could care less about the iPhone... even though I've been talking it up to him lately and he does seem more interested in it. I'm the one who really wants the phone. But is it worth telling everyone my number is now his and his is now mine?
I've been a CellOne/Cingular/ATT customer for 11 years, and they are going to make me pay double for an iPhone or wait until August? Even better, I want to buy two. Hmm...think of the sales commission they could get? But no... I refuse to upgrade just one phone. I want to upgrade both together. And after all of this, I think I'll do it on-line (if and when I do) just to keep the people in the store from getting any commission off of me.