iPhone 3GS: 99% Pure Customer Satisfaction!
With 82% of iPhone 3GS users claiming they're "very satisfied" and 17% claiming they're "somewhat" satisfied, we don't need Leanna to do the math -- that's 99% pure satisfaction according to RBC/IQ and Changewave (via Macrumors).
Apple sold 5.2 million iPhones last quarter, many of which were likely iPhone 3GS -- that's a spectacular satisfaction rating for a spectacularly successful launch.
Given that rival handset makers aren't (yet?) hitting either those per-product sales or satisfaction levels (and even passionate iPhone boycotters are lamenting the alternatives), we're wondering if the gap isn't widening?
(Of course, AT&T satisfaction levels were somewhat less impressive, to put it kindly...)
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Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.