iPhone and iPad Help

Welcome to iPhone and iPad Help! Each Thursday Ally Kazmucha tries to help our readers sort out problems they're having with their iOS devices. Whether you're having issues setting up a device, restoring one, or run into an odd issue with an app or function, no question is too small!
We encourage you to either email us directly at ioshelp@imore.com or ask a question via our iMore forums. No registration is required and it gives our forum members an opportunity to help answer your question too!
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