iTunes Store currently down for 20% of users, are you one of them?

By Rene Ritchie
last updated

Apple's system status page (opens in new tab) is currently reporting a fairly big iTunes Store outage, with 20% of their customer base shown to be affected. Typically this means the iTunes Store itself, along with the App Store and iBookstore, are inaccessible for many, many people.

Every service goes down every once and a while, and iTunes, while fairly reliable, is no exception. If you're having trouble, know that you're not alone. Let us know if you're having problems, what type, and if it starts working again, let us know when.

Source: system status page (opens in new tab) via 9to5Mac

Rene Ritchie
Rene Ritchie
Contributor

Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.

18 Comments
  • I'm one of the people that's down. I've been trying to update Hangouts and it won't connect at all.
  • Yup. I'm one of them. My wife's Samsung Note II isn't down though. Sent from the iMore App
  • It's back up for me now. Sent from the iMore App
  • I get a "cannot connect to iTunes Store" message on my iPhone and iPad.
  • cant access from either computer or iPhone. Been trying to download an 2 albums for almost an hour
  • FINALLY .... it is back up for me too, and the two albums I have been trying to purchase downloaded very quickly
  • Same for me ... Am in Vietnam and cant log to Itunes store ....
  • Been out for awhile and it messed up my whole phone all my icons are rearranged!! A bit frustrating
  • MINE WON'T WORK. My brand new iPhone 5 won't let me log in, download, or ANYTHING. When will this be fixed?!
  • For several hours I was not able to connect to the iTunes or App Store via my iPad 2 and iMac, but after sending a support email (though I have not yet received a response) the problem seems to be resolved. Server issues I am guessing?
  • Hey guys, Its back to service now.
  • Seems to be a planned update: if you go to the Purchased section on iPad, it works a little different now. There is a neat bar on the left that allows you to group your apps by most recent purchases, and then alphabetically. Small tweak but now at least it doesn't take minutes to get to see your gazillion apps since the groups reduce load times a lot. (In the Hungarian store, btw.)
  • Yes, I am one of them! Very frustrating! I can't get into some parts of apple.com either.
  • It is NOT back on service for me.
  • yes i'm down also, can't renew my Netflix account
  • I'm the same. Can't download an audiobook (in the UK)
  • Same here both iTunes Store and App Store on iPhone and Windows 8 (Monterrey, México)
  • I'm Down top at Indonesia