What you need to know
- Some iPhone 12 owners are missing SMS text messages.
- It appears that the issue is affecting group SMS messages.
- Apple Support has told some users that it is a carrier issue, but that has not been confirmed.
A bunch of other iPhone 12 and iPhone 12 Pro owners have responded to the question saying that they were having similar issues. One user says that they went through an extensive troubleshooting process that has, so far, not made a difference.
One of iMore's own editors is currently experiencing the issue on their iPhone 12 Pro as well. According to their troubleshooting, updating to the newly released iOS 14.2 did not fix the issue.
It is currently unclear exactly what is causing the issue and Apple has yet to formally announce a fix for the problem.
Joe Wituschek is a Contributor at iMore. With over ten years in the technology industry, one of them being at Apple, Joe now covers the company for the website. In addition to covering breaking news, Joe also writes editorials and reviews for a range of products. He fell in love with Apple products when he got an iPod nano for Christmas almost twenty years ago. Despite being considered a "heavy" user, he has always preferred the consumer-focused products like the MacBook Air, iPad mini, and iPhone 13 mini. He will fight to the death to keep a mini iPhone in the lineup. In his free time, Joe enjoys video games, movies, photography, running, and basically everything outdoors.
Had the same issue. Temporarily put my old (deactivated) SIM card in the new phone, then swapped back to the new (activated) SIM card, and it seems to have fixed the issue.
Is the issue still fixed? I tried what you said.
Didn’t work. Problem still persists!
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