When Steve Jobs first announced FaceTime alongside the iPhone 4 back in 2010, he said not only was it based on open standards: H.264 for video, AAC-ELD for audio, RTP and STRP for encrypted media streaming, SIP for signaling for voice of IP, STUN, TURN, and ICE for traversing firewalls and network address translation.
But, that Apple would be releasing the FaceTime protocol itself as an open standard. That would allow third parties to create FaceTime clients, presumably for Android, Windows, the Web, Nintendo… any other platform. But, years and years went by, no open standard was ever released, and FaceTime never went cross-platform.
So, what happened?
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The Impromptu Open
Well, first, FaceTime becoming an open standard was never really part of the plan. It was more like improve. The WWDC 2010 keynote was set. FaceTime was ready. And then, at the last minute, Steve Jobs wondered if, since FaceTime was based on open standards, if Apple could he announce FaceTime as an open standard.
And so he did. Without talking to the team that made it. Letting them hear the big idea at the same time as the rest of the world – live from the keynote stage. Announced right alongside FaceTime for iPhone was, coming soonish, FaceTime for everything.
Now, that FaceTime hand't been designed to be an open standard, something that generally requires a level of polish and robustness beyond "just get it working in time for the demo and all it has to do is ship on this one here device" is one thing.
Best case scenario, it gets cleaned up and some parts get rewritten if they have to in order to make it cleaner and more robust for everyone, including Apple. While it's completely different than what iOS 1 — iPhone OS 1 — frameworks went through before the App Store was opened to developers for iOS 2 — iPhone OS 2 — it's not completely completely different.
Worst case scenario, like the App Store then or a host of other features since, it takes a year to go from internal only to external beta, as Apple tests things out on themselves, and figures out the problems and constraints, before testing them on the rest of the world.
But, before Apple could even figure any of that out, a worse worse case — worser case? — happened: They go sued. But good.
The 'Patent Troll'
In August of 2010, roughly 2 months after the iPhone 4 was announced, a Las Vegas company named VirnetX filed suit over four patents:
- Agile network protocol for secure communications with assured system availability
- Agile network protocol for secure communications using secure domain names
- Agile network protocol for secure communications using secure domain names (part 2, I guess)
- Establishment of a secure communication link based on a domain name service (DNS) request
VirnetX is one of those companies that does nothing besides filing suits over anything and everything that could, in any conceivable way, infringe on any of the patents they've collected over the years. In short, what many have come to call a patent troll.
Anyway, VirnetX said Apple was using its technology but refusing to pay fair market value. Apple said VirnetX was out of its non-practicing entity mind, and that the patents weren't valid, and even if they were, FaceTime doesn't use any of that technology.
I'm nowhere nearly technically savvy enough to understand the nuances, but it reads a little like VirnetX asserted that any communications that secured are a VPN, regardless of how they work or what they're for, and therefore owe VirnetX money. Apple, and presumably a lot of the rest of the internet using world laughed. But, the East Texas Rocket Docket, known far and wide for being extremely friendly to non-practicing patent entities, like they'd marry them and spawn thousands more if they could… well, three guesses on which side they came down and the first two don't count. Because patent encumbered.
Apple continued adding FaceTime to other devices like the iPod touch and iPad, VirnetX continued adding those devices to their suit, and in 2012 the first decision came down.
Apple lost to the tune of $368 million and an ongoing royalty of 1%.
Now, that might sound like pocket change to company the size of Apple, even back then. Like the change lost in the Infinite Loop lobby sofas. But Apple was also set to pay millions more in ongoing royalties to VirnetX for a service they were essentially giving away for free.
And, more importantly, if FaceTime was released as an open standard, Apple and likely anyone who implemented it would be on the hook for potentially much, much more.
VirnetX has, for example, sued Microsoft, Cisco, and others over the years as well. That is, after all, how that business model works. You sue, in part, to get money to keep on suing.
A lot of the key stuff that happened at the hearings was sealed and neither Apple nor VirnetX commented, but according to Joe Mullin of Art Technica, who spoke to VirnetX stock holder Jeff Lease in 2013 — and yeah, this is all shades of broken telephones — Apple was forced to re-architect FaceTime.
It was a much more expensive way to handle FaceTime and, at least initially, a way that resulted in far worse call quality for far more people.
Apple eventually got that first verdict overturned on appeal. But, in February of 2016, Apple lost the second trial to the tune of $625 million. That decision was overturned by the trial judge due to references made by VirnetX's lawyers to the first trial.
The third trial was held in September of 2016 and Apple lost again, this time for $302 million. Apple appealed again, of course, but, in January of 2019, just a few months ago, lost that appeal, and now owes $440 million in interest, enhanced damages, and other costs.
Apple told Reuters, of course of course, that they'll be appealing this verdict as well.
So, nine years and who knows how much in lawyers and court fees later, and FaceTime at least as originally conceived and proffered as an open standard, is still in litigation and now not be out of it for several more years to come.
How Steve Jobs originally imagined a FaceTime open standard we'll never know. How the FaceTime team originally began brainstorming such an implementation is no doubt a thing of the past. Where, initially, Apple would have to handle user identification, or create a system that could handle both Apple and third party users and route them between devices, now that everything is relayed through Apple, it's almost certainly a much bigger job and definitely a much bigger server load.
The uncertainty also affected Apple's internal efforts on FaceTime. Over the years, it never got the same kind of attention as Apple's other big communications app, iMessage.
Apple did add FaceTime Audio and did bring the service to the Mac and the Watch, but it wasn't until 2018 that even the most basic, most competitive feature was added: FaceTime Group Calls. And then, still, only for those Apple devices.
We've also just gotten Messages integration if not unification, and a AR camera mode on devices with a TrueDepth Camera, which includes Animoji, Memoji, stickers, and other fun if gimmicky but ultimately slow AR UI boil stuff.
Hopefully, that a sign that, patents or no patents, Apple is ready to move beyond the lawsuits or at least beyond perseverating over them, and making FaceTime a first class app. And that's hugely exciting.
There are still features I'd love that we haven't gotten, like FaceTime Call Recording so we can, with the full consent of all parties involved, use it for YouTube and podcasts and more. And FaceTime screen sharing, so the more technically savvy amount us can help the less technically savvy relatives without anywhere nearly as much travel, time, or frustration.
And, yeah, the possibility of FaceTime on the web, if not on Android or Windows proper.
Google has announced and cancelled so many communications services over the years it's hard to keep track of which ones are still available, but as it gets ready to sunset Hangouts, at least the part that isn't Meetings for business, it still has the very FaceTime-like Duo, which is multi-platform and, most recently, available on the web.
But it does tie you to Google which, for some in the age of surveillance capitalism,, is as unacceptable as being tied to Facebook, which is Messenger and WhatsApp, also cross-platform, are also simply not options. Not when Facebook itself, week after week, sometimes day after day, seems to be doing everything it can to throw fuel on its own hot garbage fire.
That leaves Micrsoft's Skype, which is a solid service, but suffers from a terrible user experience that Microsoft seems intent on continually making worse. Yeah, looking at you Electron. It's also not end-to-end encrypted by default. I mean, it didn't used to be at all, which was worse, but as of last August encryption is available… you just have to go turn it on yourself. Which, lame.
Full end-to-end encryption — full privacy — is what makes Apple's services, including FaceTime, so important and, frankly, why people want them to be available beyond just Apple devices.
It's what keeps all of us feeling safe in an age where every big agency and internet company has been caught violating our rights and our decency by spying on us. It's what lets doctors and lawyers and therapists and others use it with clients. It's what lets couples feel comfortable keeping their intimacy alive over long distances and periods of time.
Yup, it's the old for the good of all humanity argument. And if FaceTime can't work as an open standard any more, it could still work as a cross-platform service from Apple… right?
At the end of the day, FaceTime for Android or the Web is as possible and as likely as iMessage for Android or the web. I've already posted a video on that, so check the description for the link because it dives into this part with a lot more detail, but essentially Apple would have to support potentially over a billion new users on their servers.
And pay for them, both in terms of servers and, maybe, ongoing royalties.
Apple doesn't typically run anything at a loss so there'd have to be a business model attached. Data harvesting and advertising are out, obviously, and sticker packs probably wouldn't bring in much. And that leaves subscriptions.
Apple Music, which the company does make and support for Android, has a subscription model attached to it and, by having an Android version, Apple makes the family plan more attractive to cross-platform households. The same will likely be true for TV+, Apple's upcoming video service, which will also be up and coming on Smart TVs from Samsung, Vizio, Sony, and LG.
Would anyone on Android or Windows pay a monthly or yearly subscription for FaceTime? Maybe a few. Probably not many.
But, to beat the bundle to near undeath, what if it came included with Apple Music, TV+, maybe News+ eventually, Arcade+, because pluses for everything, and yeah, iMessage for Android and the Web?
If Apple is serious about building the services narrative and, determined to go from "It Just Works" to "It's private and secure", then all of that certainly seems like it would have to be part of the endgame.
Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.
All of the features you described used to be in BBM. So to see nobody using it these days. :(
A few years back my son had an Android phone and we were using WhatsApp. I thought this could become a nice cross platform solution but then Fb purchased it. We both dropped it right away. Fb Messenger is cross platform too but once again the main issue I have with it is that it's Fb owned.
We use Telegram, I've not had any problems with it so far and it has a nice set of features.
Yes, apple should make facetime and imessage cross platform at this point. The people who are going to use apple devices are using them now. the people who are going to use other devices are now using them. Cross platform increases revenue from streams that would not be available otherwise. I am not going to use an android phone. I love my iphone. Just as I am not going to use a macbook, i love my convertible and 2 in 1 windows computers. To be able to communicate using imessage and factime on my windows computers would be a pleasant addition, and one I am willing to pay for!
I agree that a more universal system would be great. How is that helping Apple is what I don't quite see. I am not sure there would be enough money in licensing the technology, I don't think that asking users to pay for the service would work. Beside, I am not sure how it could be guaranteed to be secured on an Android phone, for example, I just don't trust that platform.
It would help apple with an income stream. Even if you pay 2.99 each for the service on other devices, that's a boat laod of money. Even at a one time payment. Plus, you may get people interested in your other systems and services then too.
That's the thing though, I don't think that a lot of people will want to pay Apple for that service. I also don't see how Apple will trust the Alphabet company to implement Face Time in a secure way, Android will be the weak link in the chain. I personally don't want that as an iPhone user.
For MS, I kind of trust them a bit more...
Let's wait and see.
SimonT_S, You mention android not being "secure". 1. Itunes and apple music are on the android platform and there are no issues with those apps. 2. Android is as secure as the user using it. If you don't download any shady apps, etc, it's just as secure as iOS. Which has had it share of security issues as well. The only difference between the two platforms is the fact that androids app store is alot more open than apples apps store.
The problem is that all of those FaceTime connections go through Apple's servers and I'm going to say that Samsung, LG etc. are not going to want to do that.
But iTunes is coming to Samsung TVs, which is going through Apple's servers…
Itunes on android is going through apple's servers too. Moot point.
Rene, you keep on ranting about Google surveillance and data collection. While on the other hand, your blog/publication/site, whatever you call has maximum visits through Google. How about you provide privacy to your readers and deindex iMore from Google? If you want to change the world, be the change.
That would be incredibly stupid thing to do from a business standpoint when Google is the most popular search engine. Google's search engine is great, and probably better than the rest in terms of the results it gives you, I think the better thing to do, would be to write to your government and get them to make laws to protect user privacy which Google would have to follow. Google have already been fined for breaking GDPR
Rene, You really need to read through things a couple times before clicking on publish. There were at least a couple times where things were repeated and more than once a word that wasn't even the correct word, likely autocorrect.
I’m guessing I’m in the minority, but I can count on one hand the number of FaceTime calls I’ve ever made, and that’s with my using an iPhone since the first model.
We use it a lot with my son 4 hrs away in university and my parents in Florida for half the year. Apple can still make the connections secure even if it’s being used on an android phone. You would be surprised how many windows users would love to have that connection between their iPhone and windows based computers. Not just me let me tell you.
Good article but quite a lot if typo mistakes... It would be good if we have an equally good experience whether we read or see your content... imore feels neglected since you started your YouTube channel and that’s a shame
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