How to fix a cracked or broken screen on the Verizon or Sprint iPhone 4

How to fix a cracked or broken screen on the Verizon iPhone

If you've accidentally cracked the screen on your Verizon or Sprint iPhone 4, or it's just stopped responding, and you don't want to pony up the money for a new CDMA iPhone just yet, you can DIY repair it. If you feel pretty confident that, with a little ninja daring, we can walk you through how to do an iPhone 4 screen replacement all on your own.

Disclaimer: As with any repair, neither iMore nor PXLFIX can be held responsible for any damage you may do to your device. It's also worth considering that opening up your device to perform any repair or modification can and will void your Apple warranty. If you don't feel comfortable opening your device, don't. Use extreme care and caution when performing a repair on any device.

This repair is one of the more difficult repairs when it comes to the iPhone 4 (be it GSM/AT&T or CDMA/Verizon/Sprint). In short, you'll need to disassemble almost the entire phone in order to swap out the screen. While it may be a bit of a process, it's definitely do-able with a bit of patience and steady hands. Just think about whether it's a challenge you're willing to take on before proceeding.

What you need for a DIY CDMA (Verizon or Sprint) iPhone 4 screen replacement

iMore recommends using only quality and genuine parts from a reputable supplier like eTech Parts. They have quality parts, tools, and much more for all your repair needs.

Note: Please note there ARE internal differences between the GSM and CDMA iPhone 4 models - this guide strictly deals with the CDMA model - in the US, that means Verizon or Sprint.

Power off your iPhone 4

iPhone slide to power off

Before performing any repair, always power off your device before removing any screws or parts.

Remove the back

    Remove the dock connector screws on your CDMA iPhone 4
  1. First remove the bottom 2 dock connector screws in your iPhone 4. Use your five point security screwdriver for this as all versions of the CDMA iPhone 4 have security screws in the dock connector.
  2. Remove the back of your CDMA iPhone 4
  3. To remove the back simply slide the back upwards and lift it off gently.
  4. Set the back and 2 dock connector screws aside.

Organize your screws

It's very important to make sure you remember where you are pulling screws from, so place them in an arrangement that you'll understand and remember. I normally lay them out the same way every time I disassemble a device so I remember where they came from and how they go back in. They're all different sizes so trying to figure out where they go if you get them mixed up probably won't be fun.

Remove the battery

    Remove battery screw iPhone 4 CDMA
  1. To remove the battery you'll need to remove the #00 screw holding the battery clip in place. Remove this screw located to the bottom left of the battery.
  2. Remove battery clip iPhone 4 CDMA
  3. The metal clip on the battery is what clips the battery to the logic board. You'll need to pop this clip up with your plastic pry tool. Simply stick the end of your pry tool underneath the clip and gently pull upwards until it unfastens from the logic board.
  4. Remove battery iPhone 4 CDMA
  5. To remove the battery, I do not recommend using the plastic pull tab. There is quite a bit of adhesive underneath the battery and the tab will normally just rip off or you can bend the battery. Instead, run your pry tool along the right side of the battery and break the adhesive that way. Once the battery is free from the adhesive, you can pull the battery out of the phone. There are no other connectors holding it in.
  6. Fold over battery tab on iPhone 4
  7. I typically fold the plastic tab over while working on the iPhone 4 to keep it out of the way while I'm disassembling parts. It's not necessary but convenient.

Remove the grounding clip

To the left of where you disconnected the battery you'll see another screw holding in a grounding clip over the antenna. We'll need to remove it.

    Remove grounding clip screw on CDMA iPhone 4
  1. Unscrew the one screw holding the grounding clip in place with your #00 Phillips screwdriver.
  2. CDMA iPhone 4 grounding clip for antenna
  3. Gently lift the grounding clip out of the device. It's very tiny as you can see above. Take care not to misplace it or lose it.

Remove the dock connector shield and disconnect the cable

    Remove dock connector shield iPhone 4 CDMA
  1. There is a shield held on with two screws covering the dock connector cable. Remove the two screws holding it in place and set the shield and screws aside, remembering where they came from. (They are labeled as screw 1 & 2 in the photo above.)
  2. Remove dock connector cable iPhone 4 CDMA
  3. Next, use your pry tool to pry up the actual dock connector cable. Be careful as there is adhesive holding the cable in place as well. Peel back the adhesive gently to free the cable.

Unclip the antenna from the logic board

Underneath where you removed the grounding clip, you'll see a tiny circular cable. This is your antenna cable. You'll need to unclip it from the logic board.

  1. Take the edge of your pry tool or spudger and gently pry up the circular head to detach it from the logic board.
  2. Unclip antenna cable iPhone 4 CDMA
  3. You'll notice the cable is wound around some metal brackets. Just gently guide it out of the brackets with your pry tool and finger. It's attached to the speaker assembly. Once you've finished unwinding it from the brackets, you can leave it where it is for now.

Remove the top logic board shield

    Remove logic board shield screws CDMA iPhone 4
  1. There are 5 screws holding the logic board shield in place as labeled in the photo above. Remove the 5 screws holding it in place plus screw number 6 off to the right (we'll get to this one in a second). Just be sure to remember which holes they came out of as the screws are different sizes. I keep them arranged in the shape they came out of the logic board with the shield next to it. I find this to be the easiest way to keep them in order.
  2. Remove logic board shield CDMA iPhone 4
  3. Next you'll need to remove the shield. There is a tiny clip built into the shield holding it in place. (Refer to the photo above.) Grab the shield by the top where the top screw came out and gently lift up and push down. The bottom notch will come out and you should be able to gently lift the shield out of the device.

Remove wifi antenna grounding clip

    Remove wifi grounding clip screw CDMA iPhone 4
  1. The number 6 screw we removed previously we're now returning to. There is a clip underneath it. Gently use your pry tool to remove it.
  2. Remove wifi grounding clip CDMA iPhone 4
  3. You'll find a cross head screw underneath it. We'll get back to that in just a minute.

Disconnect 7 cables from the logic board

    Remove cables from logic board iPhone 4 CDMA
  1. Pop up all the cables labeled in the pictures above by gently lifting them with your pry tool or spudger..
  2. Remove CDMA iPhone 4 CDMA Camera
  3. Next gently lift the camera out of the device. You'll notice there is a tiny tab that is seated underneath the LCD and digitizer cables to the right.
  4. iPhone 4 CDMA cables removed from logic board
  5. Play close attention to the direction in which the cables pop up. The cable furthest to the right will pop up in the opposite direction of the others.

Remove the logic board

    Logic Board Screw Placement CDMA iPhone 4
  1. There are 5 screws you'll need to remove in order to remove the logic board. Three need to be removed with a flat blade screwdriver (flathead) while the other two will be removed with your #00 Phillips screwdriver.
  2. Remove the screws numbered 1-3 in the image above using your flat blade screw driver. Make sure you remember which ones go where as the heads are a bit different.
  3. Now remove screws 4 and 5 with your #00 screwdriver. Notice that the screw labeled number 5 will have a tiny gold grounding clip for the camera underneath it. Make sure you don't lose this and save it for re-assembly.
  4. Remove the logic board on a CDMA iPhone 4
  5. You should now be able to remove your logic board. Holding it at the bottom, gently pull it upwards. I use my other hand to lift up at the top where the rear facing camera used to be.
  6. Logic board grounding clip iPhone 4 CDMA
  7. Take note that there is a small rubber piece that sits at the top of the logic board. You will need this for re-assembly so make sure it doesn't fall off. If you lose this, you could experience wifi or reception issues.

Remove the speaker assembly

    Remove the speaker assembly screws CDMA iPhone 4
  1. To remove the speaker assembly you have two #00 screws to remove. They sit to the right and the left of the speaker assembly. The left screw will have a tiny triangular shaped plastic spacer under the screw. Set it aside with the screw as well for re-assembly. If you lose this, your speaker assembly will not sit correctly.
  2. Remove the speaker assembly CDMA iPhone 4
  3. Gently lift the speaker assembly out of your device and set it aside.

Remove the vibrator assembly

    Remove CDMA iPhone 4 vibrator assembly
  1. The vibrator assembly in the CDMA iPhone 4 is only held down with adhesive. Use your pry tool to gently pry it up from the mid-frame of the device. Just take care not to bend it.
  2. Next, gently lift the vibrator assembly out of the device.

Remove the 4 screws in each corner

There are 10 total screws that attach your iPhone 4 LCD/Digitizer assembly to your frame. The 4 in the corners will need to be completely removed. They are all #00 screws.

    Top frame screws iPhone 4 CDMA
  1. The first two are located in the top right and left hand corners. You may notice the screw in the top left hand corner has black tape over it. If it does, you'll need to peel it off.
  2. Bottom midframe screws CDMA iPhone 4
  3. The last 2 are in the bottom left and right corners. There's no tricks here. Just remove them. All four screws are the same size as well, so you can keep them grouped together.

Loosen the remaining 6 screws

Loosen iPhone 4 CDMA washers and screws

There are six other screws with washers holding in the LCD/digitizer assembly. Along the left and right side of the phone, loosen all six screws about 2.5 turns each. You can remove them if you'd like but I've always found them rather difficult to get back in. Loosening them works just as good.

Remove the broken LCD & digitizer assembly from your iPhone

This is where it can get a bit tricky. Your screen is held in not only with the 10 screws mentioned above but also with strong adhesive. You will need to break this adhesive in order to remove the front panel.

    Loosen adhesive on the screen on iPhone 4 CDMA
  1. Hold your iPhone in one hand with the screen facing you. Starting in the top left hand corner, run a pry tool or razor blade in between the frame and front panel. You'll need to pry up quite a bit in order to break the adhesive. Be careful around the front facing camera and speaker area.
  2. Remove adhesive on bottom of midframe CDMA iPhone 4
  3. Next move your pry tool or razor blade to the bottom of your device and do the same thing, working your way around until the adhesive is broken and the front panel starts to come off. If your screen is cracked, additional glass may break off. That's perfectly normal.
  4. Remove iPhone 4 CDMA digitizer and LCD assembly
  5. To completely remove the front panel - start at the top of your iPhone and gently pull the assembly away from the frame. Be careful to allow the LCD and digitizer cables to slip through the opening in the frame without getting caught up.

Remove any left over glass or debris from the frame

Remove glass and debris from top bottom and midframe CDMA iPhone 4

Before reassembling your iPhone, you'll need to make sure there is no glass stuck to the remaining adhesive or inside the frame. If there is it could cause damage to the new screen or you'll be able to see it through the new assembly, which can be annoying. Just make sure you do a thorough job of picking off all the glass on and around the frame before continuing to reassembly.

Replace speaker mesh and camera hold

Some assemblies will come with new speaker mesh and camera holds pre-installed. Some will not. If your does, you can skip this step. If it doesn't, continue on...

    Replace speaker mesh on CDMA iPhone 4
  1. Remove the speaker mesh off the cracked screen and place it on the new assembly or the mid-frame. I've found it easiest to line it up perfectly by placing it on the mid-frame. Add more adhesive if needed.
  2. Replace camera hold on CDMA iPhone 4
  3. Now remove the plastic camera hold from the old assembly and place it around the front facing camera in the mid-frame. Instead of placing it on the assembly and using adhesive, it's going to be easier to place it on the mid-frame. You'll notice there is a groove in it that will allow you to align it exactly correct.

Put on new LCD/digitizer assembly

Put on the new LCD and digitizer assembly - iPhone 4 CDMA

When you feed the digitizer cables through to put on a new screen, make sure the cables are the same length once you put them through. The thinner one crimps up easily and if it does, you'll find you won't be able to attach it to the logic board.

When putting on the new digitizer assembly, you'll need to make sure that it lines up correctly. Be sure to make sure the brackets for the frame go on the outside of the washers in the mid-frame. You may need to use your pry tool to position each bracket correctly.

To make sure the screen is on correctly, just look around each corner and make sure the black frame is completely flush with the aluminum mid-frame all the way around before replacing screws.

Reassemble your iPhone

Once you're sure you've gotten all the glass and leftover debris out of your iPhone, you're ready for reassembly. Watch our reassembly video or repeat all the steps above in the reverse order.

And... done!

If you followed the above steps correctly you should know have a working and non-broken iPhone 4 again. This definitely isn't the easiest repair to perform so now's the time to give yourself a big pat on the back and let us know how it went! Want to know how to perform another type of iPhone repair or modification? Send me suggestions to ally.kazmucha@imore.com.

For questions or to inquire about mail-in repairs through PXLFIX, please follow us on Twitter, like us on Facebook or e-mail us directly! Of course, you can like us and follow us just because you think we're cool too!

Additional Resources:

Allyson Kazmucha

Editor for iMore, Potter pundit, and the ninja in your iOS

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There are 21 comments. Add yours.

Joolie says:

Your disclaimer currently says you CAN be held responsible...might want to change that wording :)

Emeroid says:

Either that or replace the csreen now before it's amended. :-)

VR says:

"neither" iMore "nor" PXLFIX can be held responsible for any damage
Before you try to take advantage of this ... read it once more slowly this time :)

robertpetry says:

No sweat. lol.
I'll pass.

Seems complicated for DIY says:

or... just take your cracked screen to an Apple store and pony up another $25 ($80-$55= $25) for a 'battery replacement'. That's what I did with my 3Gs, maybe a 'battery replacement' is more for iP4, I don't know for sure.

Allyson Kazmucha says:

I state in the beginning that it's a difficult DIY, but believe me, I have many customers who do these on their own all the time and come in just to buy parts from us.
It definitely it not 25$ to swap out an iPhone 4 at Apple. It will around the $150 mark I believe. A screen is less than $60. Accidental damage isn't covered and if the screen it broken they won't give you a swap for a battery issue. If there's any kind of accidental damage they won't cover anything in warranty or out of warranty.

jon says:

I really appreciate the tutorial! Hope I never have to use it, but it actually looks pretty doable to me :)
As an aside, I would recommend that anyone with a cracked screen first try taking it to an apple store... I've had two different friends who've cracked their screens and been prepared to pay for a replacement, only to take it to a genius and have them replace it for free... no apple care, no deductible. It can sometimes surprise you what apple is willing to do for their customers! Of course your mileage may vary.

Not so fast my friend says:

The apple store WAS doing that for some time but now that apple care plus is out there is no way to get a free phone from apple. It would either be $149 for a 4 or $199 for a 4s unless you have apple care plus which is then the two incident deductible of $49 for either. If you go into an apple store with hopes of not paying anything when there is physical damage to the phone you will be surely disappointed.

Seems complicated for DIY says:

You missed my point. A battery replacement is $80, but they don't actually swap the battery they give you a new device. So if you were going to spend $55 on a new screen and you could spend another $25, total $80, and get a 'new', actually refurbished, phone from Apple without going through the hassle of tearing it apart yourself. I did this with a 3Gs when I cracked my screen about 3 months before the 4s was released. I didn't want to waste my upgrade on a 4, as I was waiting for the 4s.

robotphood says:

I've never heard of Apple giving a new/refurbished phone for a battery swap??? So are they restoring your phone as well? I'm really doubting they would just give you a new phone for a battery swap because:
1) The iPhone 4/4S battery requires only 2 screws to get to. It'd take much longer to restore a new phone than to swap the battery.
2) If you're phone was cracked it'd make no sense for them to give you a new device for a battery swap when they are charging up to $200 for a new screen.
Perhaps you got a new device because the 3GS was 2 generations old, they had no spare parts and/or the device itself was pretty much free at the time?

Denton says:

Nice job!
These tear-downs are absolutely fantastic!!!

Glenn#IM says:

These are very helpful DIY instructions, and thanks for the time, a d effort.

Scott says:

Did this a year ago , was very stressful but worked this sucks that you have to completely dismantle the phone :( but is easy and time consuming be sure to use a flat spacey surface to lay everything out neatly so you don't loose or misplace anything I used about 21 sheets of paper and each paper I laid parts down and numbered them so that's all I had to do is go backwards through the parts for reassembly rough estimate for dismantle and rebuilding about 60min

Erik says:

Wow, that is an impressive tutorial. It does look a bit intimidating, but like anything, you just take it one step at a time and I am confident with the help of this tutorial many could do this without a hitch.
Now, where can I buy a nice cool white screen with good contrast for my 4S like my 4 used to have? My 4S screen looks so damn washed out and slighly yellowish it is a joke, looks like the sun faded it or something. Miss my 4 sometimes.

John says:

Proceed with caution....
I strongly recommend hiring someone else to do this unless you are super good at this kind of thing...
I had to lay an Iphone4S to rest because I did not heed the warnings.....
BUT, this is a damn good tutorial that I wish I had when I did it....

ZOFOURTWENTY says:

Thank you so much for making this tutorial. I just replaced my iPhone 4 screen and I replaced it with a white one so I'm that much happier. Your instructions were spot on and this is just one of the reasons I love iMore, thanks again,

jetsen says:

This would be a lot easier to follow (and reverse, at reassembly time) if the instructions were numbered sequentially from start to finish instead of starting over with 1 after every heading/section. It's always easier to reference "section 1.4.3" than "section titled 'Remove the broken LCD & digitizer assembly from your iPhone,' paragraph 3, sentence 1." I was sticking screws to a piece of tape and labeling them things like with "A1, A2" on hoping I didn't lose track. Maybe this can be worked into future articles. Just a suggestion from from a technical writer.

Blhansen says:

I just finished replacing the screen on my daughters iphone 4. I followed the instructions and ever thing was fairly easy. Once complete,the phone will no longer power up. It acts like its going to and then goes dark again. I pulled it apart and re put it back together. Every thing seems correct. Anyone have any ideas what I may have done wrong?

Alison Duignan says:

So what if you completely strip a screw?? I really need to fix this phone myself i can't afford to take it anywhere and I stripped a screw I tried using crazy glue but it didn't work.

Jason Cung says:

Excellent instructions Allyson! Very easy to follow and you listed details that other instruction sets did not include! A++

Thank You!
JC

Jim Florwick says:

I found the guide to be extremely accurate and complete. I arrived here following another guide and found this one when that one didn't match what I was seeing. These instructions are clear, all caveats noted. I am experienced with small electronics - and have the tools. If you don't or aren't sure - read the instructions here before commiting and decide. Thanks for a good guide.