What you need to know
- A 6-year-old went to town ordering in-app purchases for Sonic Forces, spending more than $16,000.
- The child's mother admits that there were no parental controls in place, but still believes the fault is with Apple.
A Wilton., Conn. mother has found herself lumbered with a bill for more than $16,000 after her six-year-old son went on a spending spree in the App Store. He bought numerous in-app purchases related to the Sonic Forces game, all seemingly without having to enter any passwords or other credentials.
According to a New York Post report, George Johnson was merrily buying rings via the App Store without his mother knowing. She was only tipped off when she began spotting charges on her Chase card.
Once Chase had conducted an investigation and concluded that the charges were genuine, the mother called Apple to find out what was going on. After looking through her itemized App Store billing, Sonic Forces – and the boy – were discovered to be the culprit.
Apple, the report says, weren't very sympathetic.
Quite how all of this happened – and over a period of months – isn't explained in the original report. But I suspect that the iPad wasn't set up to ask for authentication on purchases and the results are pretty obvious. Apple has numerous ways to prevent this from happening, but none were in-place here.
The mother's parting shot puts the blame firmly at the feet of Apple.
As a side note, I'm pretty sure the App Store asks for a password for in-app purchases by default.
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Oliver Haslam has written about Apple and the wider technology business for more than a decade with bylines on How-To Geek, PC Mag, iDownloadBlog, and many more. He has also been published in print for Macworld, including cover stories. At iMore, Oliver is involved in daily news coverage and, not being short of opinions, has been known to 'explain' those thoughts in more detail, too.
Having grown up using PCs and spending far too much money on graphics card and flashy RAM, Oliver switched to the Mac with a G5 iMac and hasn't looked back. Since then he's seen the growth of the smartphone world, backed by iPhone, and new product categories come and go. Current expertise includes iOS, macOS, streaming services, and pretty much anything that has a battery or plugs into a wall. Oliver also covers mobile gaming for iMore, with Apple Arcade a particular focus. He's been gaming since the Atari 2600 days and still struggles to comprehend the fact he can play console quality titles on his pocket computer.
Amazing the “blame everyone else” mentality. 1. There are settings in place and 2. Be an actual parent and don’t just stick your kid in front of the screen. 🤦🏼♂️
There is a setting in Settings for parents to make the child ask for permission before installing any app. Parental controls can be looked up on apple.com. This is the parents fault 100%.
I'm waiting for the update to say she (or someone on her behalf) has set up a Go Fund Me campaign to find other idiots to bale her out!
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