What you need to know
- Some Apple Card users are unable to pay bills and add cards to their wallets.
- New Apple Card customers might not be able to sign up.
- Apple is aware of the issue and working on a fix.
Update, January 31 (6:20 pm ET): Apple has resolved all issues affecting Apple Card users.
Apple has confirmed that Apple Card is suffering a partial outage that is preventing some people from being able to pay their bills and add cards to their wallets.
People first began reporting that Apple Card wasn't working as it should around an hour ago.
It looks like there could be an issue with Apple Card and making a Payment right now. Tried myself and had others comment on it where you try to pay, but it says unavailable. pic.twitter.com/qDlI4kdpetIt looks like there could be an issue with Apple Card and making a Payment right now. Tried myself and had others comment on it where you try to pay, but it says unavailable. pic.twitter.com/qDlI4kdpet— Aaron Zollo (@zollotech) January 31, 2022January 31, 2022
If you're trying to apply for Apple Card or add a new one to your wallet, leaving things a while and trying again is probably the way to go. The same goes for paying your Apple Card bill, too. It isn't immediately clear whether the fault lies with Apple or its banking partner Goldman Sachs, but customers will likely not care — all they want to be able to do is manage their credit cards.
Thankfully, at the time of writing at least, making payments using an Apple Card doesn't appear to be affected by this issue.
Apple Card is currently a United States-only affair but rumors persist that Apple is working to bring the card to international markets in the future.
Update, January 31 (6:20 pm ET) — Apple has resolved all issues affecting Apple Card users.
In an update on Apple's System Status (opens in new tab), Apple says that it has now resolved all of the issues affecting Apple Card users today:
Resolved Issue: Today, 9:26 AM - 12:25 PM
- Some users were affected
- Some users were not able to add Apple Card to Wallet, pay their bill, apply for Apple Card, or use Apple Card Monthly Installments. Apple Card purchases made with Apple Pay, the titanium card, and virtual card number continued to work.
Completed Maintenance: Today, 4:45 PM - 6:00 PM
- Some users were affected
- Due to planned maintenance, some Apple Card account functionality may have been temporarily unavailable. Purchases made with Apple Card continued to work without interruption.
Apple Card users should now be able to make purchases, pay their bill, and apply for the card without issue.
Oliver Haslam has written about Apple and the wider technology business for more than a decade with bylines on How-To Geek, PC Mag, iDownloadBlog, and many more. He has also been published in print for Macworld, including cover stories. At iMore, Oliver is involved in daily news coverage and, not being short of opinions, has been known to 'explain' those thoughts in more detail, too.
Having grown up using PCs and spending far too much money on graphics card and flashy RAM, Oliver switched to the Mac with a G5 iMac and hasn't looked back. Since then he's seen the growth of the smartphone world, backed by iPhone, and new product categories come and go. Current expertise includes iOS, macOS, streaming services, and pretty much anything that has a battery or plugs into a wall. Oliver also covers mobile gaming for iMore, with Apple Arcade a particular focus. He's been gaming since the Atari 2600 days and still struggles to comprehend the fact he can play console quality titles on his pocket computer.
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