Apple Card user says he was the victim of fraud

Apple Card physical and virtual
Apple Card physical and virtual (Image credit: Lory Gil / iMore)

What you need to know

  • An Apple Card user claims he was the victim of fraud.
  • When he contacted Apple Support, they said, "I do not know how this could of happened."
  • Apple Card touts an extra level of security with no numbers and no CVV.

When Apple Card debuted, one of its biggest draws was Apple's focus on security. On Apple's website, it says, "It's hard to steal a credit card number when you can't see it." But that's apparently what happened to one Apple Card user who reached out to 9to5Mac, claiming they were the victim of fraud.

The Apple Card user said they reached out to Apple Support and received this response:

I do not know how this could of happened. It's very rare for your card to be in two places at one time. Since our physical cards have no number on it, it's very hard for someone to copy it.

The Apple Card user confirmed the fraudulent charge after receiving an alert on his iPhone. The tricky thing is the purchase was apparently labeled as being nearby, but clicking on the map revealed it was hours away, 9to5Mac explained.

On Apple's website, the company highlights the fact that the Apple Card doesn't have any numbers on it. "Not even a CVV. So that's one less thing to worry about when you hand over your card at a restaurant or store." But that doesn't guarantee it can't be stolen.

9to5Mac speculates that the Apple Card user may have been the victim of skimming, which can potentially affect all credit cards and debit cards. It's a reminder to be extra vigilant when swiping your card at a gas station or ATM. Better yet, use Apple Pay when possible.

6 Comments
  • Happy to see that my bank finally has NFC at the ATM, no need to even take my card out and risk it getting skimmed.
  • This happened to me while my card was on restricted status (not explained for 2 months!)! The declined charge was in Florida but I’m in a northern state. Go figure. Now my card account has been closed and Greendot bank will offer no explanation and no remedy. Two months of **** with this card. Worst experience I’ve ever had with anything Apple!
  • There will always be fraud as long as a card is used. Skimmers and data breaches will always exist. Not really a shock at all.
  • Agree, this article is a bit stupid. The only way Apple can stop this from happening is by not issuing a card at all
  • This just happened to me today. I live in CA. The fraud usage was in Chicago, IL. At a Walgreens. I’ve NEVER used the physical card. It’s been locked up since it arrived in the mail. The only way I use it is using Apple Pay with my Apple Watch.
  • While only solving some of the fraud issues I think if Apple would have issued the cards without a Mag Strip that would have been a stronger statement that they take security seriously. Again only solves some of the issues and would have limited the card in its use in the US but still.