Apple now offering customers AppleCare+ on repaired devices

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What you need to know

  • Apple has made it even easier for customers to buy AppleCare+.
  • A new report says the company is now offering the chance to buy AppleCare+ after a costly repair.
  • A device must be less than a year old and would have to undergo an inspection.

A new report says Apple is now offering customers in-store the chance to buy AppleCare+ on both iPhone and Mac following a costly repair.

According to MacRumors:

In an internal memo this week, obtained by MacRumors, Apple said customers who had an iPhone or Mac repaired at an Apple Store or Apple Authorized Service Provider are now eligible to purchase AppleCare+ for the device, so long as the device was purchased less than one year ago and passes a physical inspection and diagnostics after repair.

The system appears designed to offer customers who have not bought AppleCare+ and then fallen foul of a costly accident the chance to get AppleCare+ for any future mishaps. Importantly, this does not negate any of the cost of the initial repair or incident, but would only cover future repairs. MacRumors explains:

A customer named John purchases a new iPhone, but he decides not to pay for AppleCare+ coverage for the device. A few months later, John drops the iPhone and the display is cracked. John takes the iPhone to an Apple Store to be repaired and faces costly out-of-warranty service fees since he decided not to purchase AppleCare+. Since the iPhone is less than one year old, John is advised that he can still purchase AppleCare+ for the device so that any subsequent repairs aren't as expensive.

MacRumors says that this policy is in effect in Apple Stores and Apple Authorized Service Provider locations "in all countries and regions where AppleCare+ is available."

It comes as Apple recently made a huge announcement that it will soon start allowing customers to make their own device repairs on its two best iPhones, the iPhone 12 and iPhone 13, as well as M1 Macs down the line.

Stephen Warwick
News Editor

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design. Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9