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Apple Pay outage currently affecting Mastercard users [Update]

Paying with Apple Pay
Paying with Apple Pay (Image credit: Pexels)

What you need to know

  • Apple's Wallet app is currently experiencing an outage.
  • Mastercard users are currently unable to add their card to use with Apple Pay.

Update, April 20 (5:45 PM ET): Apple says that it has resolved the Apple Pay issue affecting Mastercard users.

Apple's Wallet app is currently experiencing an outage.

That might sound scary at first, especially for anyone with an Apple Card or any card linked to the Wallet app in order to use Apple Pay, but it appears that the outage is not affecting anyone with a card already linked to the app.

As reported by Apple on its System Status (opens in new tab) website, the Apple Wallet app is currently experiencing an outage when it comes to adding a new card to use with Apple Pay. The issue appears to be concentrated on Mastercard cardholders who are attempting to add their card to the app.

  • Apple Pay & Wallet - Outage
  • Today, 6:54 AM - ongoing
  • Some users are affected
  • Mastercard card holders may not be able to add cards to Apple Pay.

It is currently unclear why the customers are experiencing the issue and Apple has not yet provided an idea as to when the issue will be resolved.

We'll be sure to update this article once Apple resolves the problem.

Update, April 20 (5:45 pm ET) — Apple says that it has resolved the Apple Pay issue affecting Mastercard users.

In an update on the System Status (opens in new tab) website, Apple says that it has resolved the issue affecting Mastercard users who were unable to add a card to Apple Pay.

According to the update, only some users were affected between 6:54 AM through 4:23 PM.

Joe Wituschek
Joe Wituschek

Joe Wituschek is a Contributor at iMore. With over ten years in the technology industry, one of them being at Apple, Joe now covers the company for the website. In addition to covering breaking news, Joe also writes editorials and reviews for a range of products. He fell in love with Apple products when he got an iPod nano for Christmas almost twenty years ago. Despite being considered a "heavy" user, he has always preferred the consumer-focused products like the MacBook Air, iPad mini, and iPhone 13 mini. He will fight to the death to keep a mini iPhone in the lineup. In his free time, Joe enjoys video games, movies, photography, running, and basically everything outdoors.