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Apple says it is working to fix poor Studio Display webcam performance

Apple Mac Studio Display Lifestyle
Apple Mac Studio Display Lifestyle (Image credit: Apple)

"We discovered an issue where the system isn't behaving as expected. We'll be making improvements in a future software update."

What you need to know

  • Apple's Studio Display has been met with mixed early reviews.
  • Lots of criticism has been levelled at the webcam integrated into the display.
  • Apple says it has discovered a software issue that it plans to fix going forward.

While the new Studio Display from Apple is impressive in many regards, early reviews o of the device have been mixed, in part thanks to very poor webcam performance. Now, the company says it has discovered a software issue that it plans to fix in the future.

Multiple reviews noted the poor performance of the webcam. From The Verge:

Actually, it looks awful in good light and downright miserable in low light. I've tried it connected to the Mac Studio and on my MacBook Pro running macOS 12.3, and on both machines, it produces a grainy, noisy image with virtually no detail. I tried it in FaceTime, in Zoom, in Photo Booth, in QuickTime — you name it, it's the same sad image quality. Turning off the Center Stage feature that follows you around the room doesn't help. Turning portrait mode on and off doesn't help.

The Wall Street Journal's Joanna Stern said similar:

Yet Apple's camera consistently produced grainy and washed-out images. There was so much missing detail in some of the shots that it reminded me of the camera on my old BlackBerry. On the plus side: No one could see my frizzy hair.

In response to these issues, Apple has issued a statement confirming it knows about the problem. Apple says that it has discovered an issues "where the system isn't behaving as expected", and says that Apple plans to make improvements "in a future software update." While there is no clear timeline, it's good to see Apple is at least aware of the issue, given just how noticeable the poor performance of the Studio Display's webcam seems to be.

Stephen Warwick
News Editor

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.

Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple.