Apple warns of iPhone 13 Music backup issues, offers solution

Apple Music iPadOS
Apple Music iPadOS (Image credit: Adam Oram / iMore)

What you need to know

  • Apple has acknowledged an issue with Apple Music catalogs on new products.
  • It is affecting the iPhone 13, new iPad mini, and ninth-generation iPad.
  • Apple says the fix is to simply update your software.

Apple has acknowledged an issue with Apple Music when setting up some of its new devices and says the fix is simply to update your software.

In a new support document Apple states (opens in new tab):

If you restore your new iPhone or iPad from a backup, you might not be able to access the Apple Music catalog, Apple Music settings, or use Sync Library on your new device. To resolve this, update your new iPhone or iPad.

The issue is impacting the iPhone 13 (all variants), as well as the iPad and iPad mini 6.

Apple says to resolve the issue, users should simply go to general settings and update their software to the latest version of iOS 15.

All of the usual teething problems regarding new software and devices are popping up this week, with Apple's new iPhone 13 arriving in stores today. iOS 15 came out at the start of the week, and one big issue users have noticed is a problem with storage capacity. From Thursday:

Users of iOS 15 and iPadOS 15 on devices like the iPhone 12 and iPad Air are complaining of persistent 'storage almost full' warnings despite having lots of space left on their device.Users across the interweb, many of them on Twitter, have noted that since updating their iPhone to iOS 15, they've been met with repeated 'iPhone Storage Almost Full' warnings inside the settings app on iPhone, despite the fact they have huge amounts of free space.

Stephen Warwick
News Editor

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.

Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9