Apple store customers could be asked to tip employees if this unionized store gets its way
A 10% pay raise is also on the table.
An Apple store in Maryland is seeking for a large pay increase, more time off, and changes to rules that could see Apple store workers get tips from their customers.
According to a new report, the workers at the Towson store, represented by the Association of Machinists & Aerospace Workers, are currently engaged in negotiations with Apple after workers at the store became the first to successfully unionize in the U.S.
Workers are reportedly seeking raises of "as much as 10%", changes to vacation policy, bereavement leave, overtime, and most notably, accepting tips.
Would you tip an Apple store employee?
Bloomberg reports that on top of an overall raise, representatives of the store's workers "are asking Apple for higher pay over a larger slate of holidays, including the day after Thanksgiving," and an expansion of bereavement leave from the current 10 days per occurrence to a maximum of 45 days a year, including for close friends and pets.
The union said that it recognizes "this is a negotiation". According to the report, tips could be offered in increments of 3%, 5%, or a custom amount for credit-card transactions that "will allow thankful patrons the ability to express gratitude for a job well done without any obligations," with tips distributed "to members of the bargaining unit biweekly based on any hours worked." Apple's best iPhone, the iPhone 14 Pro, starts at $999, so a 5% tip would add another $50 to the price.
As the report notes, many of the perks sought are "rare in the retail world," and it seems some employees are worried the more outlandish demands could hamper actual critical changes the workers want and need. Apple has repeatedly told employees that unionizing could stifle the benefits they get from the company, but if this union gets its way, it could see the store become one of the highest-paid retail outlets at the company and one that offers some of the most generous benefits.
Get more iMore in your inbox!
Our news, reviews, opinions, and easy to follow guides can turn any iPhone owner into an Apple aficionado
Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.
Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9
The only ones that you interact more, is Genius Bar, when something is wrong an because of that they had to hear you and interact with you to find a solution, if you want to them give something maybe, but you should not also have to get a pre stable porcent, maybe I will be wrong for most, but tips by porcent of our buy is lots of money, normally the win commissions for sales, an they make lots of sale depending on store.
So no not a fan of that idea, probably will select different store or say none to tip obligated by the store, if I decide because they were really helpful advice or more is different but that is not the normal interact in the store
One or the other, but not both.
I’d go for the raise. Personally, I’ve never received service at the Apple Store that was worthy of a tip.
There's places where I will simply never tip, because it is simply not appropriate, like public transportation (it is a service), your local coffee shop (e.g.: Timmies) fast food chains (e.g.: Subway), electronics stores... Basically, if it is not directly in the tourism industry.
If the employer wants to roll into their employee's compensation, I'm all for it, like this sushi restaurant did: https://montreal.ctvnews.ca/this-montreal-restaurant-is-paying-staff-an-80-000-salary-1.6383234
Your bill usually comes “service included” and some outfits offer the opportunity
to add a tip ! Now, staff (the people you see) never see any of the first take in their pathetic wages, if you add a tip management will help itself to a large chunk of this also !! So if you really want to tip for exceptional service to the person that gave it, you have to pay something in cash that the management can’t touch, have we got enough pockets ?