Apple's App Store and iTunes Store are currently experiencing issues

App Store hero
App Store hero (Image credit: iMore)

Update: Apple's system status page has officially changed the status of the App Store, iTunes Store, and all other involved services from "Issue" to "Outage."

Can't get any of your downloads to work? You aren't the only one. According to Apple's system status page, the App Store is experiencing some issues and is down for some users. The problem has persisted for approximately an hour now, and also extends to the iTunes Store, the iBooks Store, Apple TV, iTunes U, Volume Purchase Program, and the Mac App Store.

When affected users attempt to make a purchase on iTunes, they receive an error pop-up that reads "The iTunes Store is unable to process purchases at this time. Please try again later." When trying to access the App Store, they'll simply see a page that says "Cannot Connect to App Store" with a "Retry" button underneath.

It's likely that these server issues are being caused by high traffic in response to Apple's education event that took place this morning. New versions of Apple's iWork suite, Garageband, and Clips were announced, so it seems everyone is scrambling to download the updates all at once.

Though the problem hasn't been fixed yet, we'll update this article letting you know when everything is functioning properly again.


Are you experiencing issues when trying to connect to the App Store? Sound off in the comments below.

Tory Foulk

Tory Foulk is a writer at Mobile Nations. She lives at the intersection of technology and sorcery and enjoys radio, bees, and houses in small towns. When she isn't working on articles, you'll likely find her listening to her favorite podcasts in a carefully curated blanket nest. You can follow her on Twitter at @tsfoulk.