What you need to know
- ExactScan is no longer in the Mac App Store.
- Developer ExactCode says the store isn't good for developers or users.
- The "Catalina disaster" is also cited as a reason for the app's removal.
Apple's Mac App Store has had its fair share of problems and detractors in recent years, with many high profile apps simply unavailable. That's started to improve since the Mac App Store's redesign as part of the macOS Mojave update in 2018 and some apps returned. But now one has left, too.
ExactScan is a Mac app that's built to make it easier for people and businesses to go paperless by scanning all of their documents. And itw as previously available in the Mac App Store. And now it isn't.
ExactCode, developer of ExactScan, has confirmed that it has removed the app from the Mac App Store. It's also published a page explaining the reasoning with the lack of paid upgrades, Apple's 30% cut, and its app review process included.
- each manual update review by Apple causes delay and drama
- AppStore does not support paid upgrades, only new App, in-App purchase or subscriptions
- Apple takes 30% and that is not sustainable to run a company and pay salleries
- it is not provide to provide free updates forever
- if you purchased our application this year we provide a direct license, if you had it significantly
- longer, we think a paid upgrade is fair for continuously developing, improvements, and support
That's the short version. But while most of that has been hashed out time and time again by almost all developers who work with any of Apple's stores, Catalina appears to have been the straw that broke this metaphorical camel's back. Particularly, the seemingly rushed release with little time to allow developers to react.
You can read the full fallout from ExactCode, but the story is one we've heard time and time again. It's unlikely most of this is going to change any time soon, but I do wonder if this will be the start of a new Mac App Store exodus with developers taking their apps and selling them solely through their own webstores.
I'm most curious about the only part of this that's new, though. If you're a developer who fell foul of Apple's macOS Catalina launch schedule and have a story to tell, hit us up!
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Oliver Haslam has written about Apple and the wider technology business for more than a decade with bylines on How-To Geek, PC Mag, iDownloadBlog, and many more. He has also been published in print for Macworld, including cover stories. At iMore, Oliver is involved in daily news coverage and, not being short of opinions, has been known to 'explain' those thoughts in more detail, too.
Having grown up using PCs and spending far too much money on graphics card and flashy RAM, Oliver switched to the Mac with a G5 iMac and hasn't looked back. Since then he's seen the growth of the smartphone world, backed by iPhone, and new product categories come and go. Current expertise includes iOS, macOS, streaming services, and pretty much anything that has a battery or plugs into a wall. Oliver also covers mobile gaming for iMore, with Apple Arcade a particular focus. He's been gaming since the Atari 2600 days and still struggles to comprehend the fact he can play console quality titles on his pocket computer.