FCC to investigate Verizon's $2 convenience fee

By Andrew Wray
last updated

After yesterday's news that Verizon would be charging a $2 fee for paying bills online and over the phone, the FCC has chimed in.

“On behalf of American consumers, we’re concerned about Verizon’s actions and are looking into the matter,” the statement said.

A lot of subscribers have spoken out against Verizon's decision to institute this new convenience fee. It'll be interesting to see what the FCC ultimately decides to do, and what if any effect that has on other networks like Sprint which don't "surcharge" but do offer "discounts" for their preferred payment options. (Ve

Source: NYT

Andrew Wray

Andrew Wray is a Salt Lake City, Utah based writer who focuses on news, how-tos, and jailbreak. Andrew also enjoys running, spending time with his daughter, and jamming out on his guitar. He works in a management position for Unisys Technical Services, a subsidiary of Unisys Corporation.

11 Comments
  • Hopefully this will lead to there reversal of there dec to start such a rediculious fee in the first place. Just in case I've already dropped paperless billing and will be licking a stamp and mailing a good ole check. Just to let them have to sort my check and bill.
  • Yeah Verizon needs to be put in its place those friggin sravers
  • via @cnnmoney Breaking News Verizon Wireless said it will scrap proposed $2 fee for one-time payments, citing 'customer feedback'
  • Behold the pawer of negative PR.... Schadenfreude of sorts.... :D
  • or power even...
  • Indeed.
  • My ass for the american consumers.
    There probably customers themselves, there not going to want to pay the extra fee so thats why there looking into it.
  • On behalf of American consumers: no thanks Johhny, we aren't interested in your ass.
  • Doesn't matter anymore. They are no longer putting in the $2 fee.
  • I'm sure FCC's (and not customer complaints) had something to do with VZW's decision to back-track on the fee.
  • 21st Century insurance charges 3.25 for online or over the phone payments, AT&T charges 5 bucks to pay over the phone (if you waste a representative's time; the automated system is free). I haven't heard of any govt "concern" about either of these businesses.
    I can see AT&T's point - they have to pay the rep for needless transactions, but 21st Century has no such excuse.