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Goldman Sachs will re-evaluate Apple Card credit limits after gender bias accusation

Apple Card keynote
Apple Card keynote (Image credit: Apple)

What you need to know

  • Goldman Sachs CEO released a statement addressing Apple Card gender bias today.
  • The statement defends Goldman and offers to re-evaluate credit limits for those you request it.
  • Allegations over gender discrimination with Apple Card continue to grow.

Goldman Sachs has issued another statement addressing the potential gender bias of its credit approval process for Apple Card. After a tweet from the creator of Ruby On Rails went viral over the weekend, leading the New York Department of Financial Services to open an investigation, Apple and Goldman have been increasingly pressured to address the growing concern that the credit limit approval process was discriminatory.

Today, Goldman Sachs CEO Carey Halio took to the company's support account on Twitter to respond to the allegations:

We hear you. Your concerns are important to us and we take them seriously.We have not and never will make decisions based on factors like gender. In fact, we do not know your gender or marital status during the Apple Card application process.We are committed to ensuring our credit decision process is fair. Together with a third party, we reviewed our credit decisioning process to guard against unintended biases and outcomes.Some of our customers have told us they received lower credit lines than they excepted. In many cases, this is because their existing credit cards are supplemental cards under their spouse's primary account – which may result in the applicant having limited personal credit history. Apple Card's credit decision process is not aware of your marital status at the time of the application.If you believe that your credit line does not adequately reflect your credit history because you may be in a similar situation, we want to hear from you. Based on additional information that we may request, we will re-evaluate your credit line.Thank you for being an Apple Card customer.Carey Halio, Cheif Executive Officer, Goldman Sachs Bank USA

The statement comes after an earlier tweet from the account that attempted to explain the reason that a married couple may end up with two drastically different credit limits, reasoning that it is because the card and the application process is completely individual for each cardholder:

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David Heinemeier Hansson, the creator of Ruby On Rails and one of the leading voices of those calling for the investigation, did not find Goldman's response as anything more than patronizing:

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Apple co-founder Steve Wozniak also experienced the same issue that Hannson did as his wife received ten times less credit than he did, despite them sharing 100% of their finances. He took to Twitter to make this point and to also stress that even though the technical process lives at Goldman, Apple should share responsibility in fixing this problem:

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The allegations began after Hannson and his wife saw a 20X discrepancy between their credit limits for Apple Card, despite their sharing of finances and her having a better credit score than him. Apple has yet to comment on the allegations or the investigation.

Joe Wituschek
Joe Wituschek

Joe Wituschek is a Contributor at iMore. With over ten years in the technology industry, one of them being at Apple, Joe now covers the company for the website. In addition to covering breaking news, Joe also writes editorials and reviews for a range of products. He fell in love with Apple products when he got an iPod nano for Christmas almost twenty years ago. Despite being considered a "heavy" user, he has always preferred the consumer-focused products like the MacBook Air, iPad mini, and iPhone 13 mini. He will fight to the death to keep a mini iPhone in the lineup. In his free time, Joe enjoys video games, movies, photography, running, and basically everything outdoors.

2 Comments
  • When the card first came out, I went through the application process multiple times almost to the end to see what they offered. Even though I entered in the exact same information, the credit limit and APR were wildly different. I hope that people who suspect bias take into account the possibility that there could be other factors.
  • Checking a few times is a hard check iirc, which lowers your score.