If you're having issues downloading your ebooks or audiobooks in iBooks, getting configuration errors, or other problems, here are a few fixes you can try.

Can't download? Check your cellular data

Are you getting an error when trying to view the iBooks Store or redownloading an iCloud-stored book in your library? You might have cellular data disabled on your iPhone or iPad. You can check by visiting the Settings app.

  1. Launch Settings from your Home screen.
  2. Scroll down and tap iBooks.
  3. Flip the switch next to Cellular Data, under Allow iBooks to Access.

Can't read? Try redownloading

If your book displays strange errors or doesn't look quite right, it may have gotten garbled on download. Rather than suffer through a badly-formatted book, you may want to try deleting the book and redownloading it. Warning: You'll lose any annotations and highlights when you delete the book.

  1. Tap on the My Books tab. It's in the bottom left corner of your screen.
  2. Tap Select.

  3. Tap on the book you want to delete.
  4. Tap Delete.
  5. Tap on Remove Download.

  6. Tap on the iCloud button on the book you want to re-download.

If all else fails: Talk to Apple

Having an issue we haven't listed here? It's always worth reaching out to Apple Support and chatting with their online support team to see if they can fix your issue. You can also reach out to me or anyone else on the iMore team by leaving a comment below, or dropping a note in our forums!

iBooks: The Ultimate Guide

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